Telecallers Needed in Nellore & Hyderabad

₹1500-12500 INR

Closed

Posted 7 days ago

₹1500-12500 INR

Paid on delivery

I’m expanding my customer support team and need a few energetic telecallers located in Nellore city and Hyderabad. Your core task will be to handle general-inquiry calls: greet the caller, listen carefully, provide clear answers, and record each interaction in our CRM before moving on to the next ticket. Because most of our callers switch effortlessly between English and Telugu, you must be comfortable doing the same. The role is purely support-oriented—no sales pitches, upselling, or billing conversations—so your success hinges on patience, clarity, and a friendly phone presence rather than persuasion techniques. You’ll receive a short script, a product FAQ, and access credentials for the call dashboard; I’ll expect you to be online during the agreed shift window, keep abandonment low, and flag any unresolved issues for my escalation queue. If you have prior BPO or help-desk experience, mention it, but newcomers with the right language skills and a service mindset are equally welcome.

Project ID: 40531448

About the project

2 proposals

Active 7 days ago

Location: Nellore, India

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2 freelancers are bidding on average ₹7,500 INR for this job

@gouskampli786

Hello, My name is Sameerbasha, and I am very interested in your telecalling project for Nellore and Hyderabad. I have 2 months of prior experience in customer service/calling, which has helped me develop strong listening skills, patience, and a friendly phone etiquette. As per your requirements, I am completely fluent in both English and Telugu, and I can switch between both languages effortlessly to assist your callers. Why I am a good fit for this role: Support-Oriented Mindset: I understand this is a pure customer support role with no sales or upselling, and I am committed to maintaining a high-quality service presence. Tech Savvy: I can easily adapt to your call dashboard and log interaction details accurately into your CRM after each call. Reliable: I will be online and fully active during the agreed shift windows to ensure low call abandonment rates. I am ready to review your script and FAQ doc to get started immediately. Looking forward to working with you! Best regards, Sameerbasha

₹8,000 INR in 6 days