TikTok & WhatsApp Chat Support

@teodorgeorge

Hello, I can assist you with managing the high volume of messages on your TikTok and WhatsApp Business accounts, ensuring each customer receives a timely and friendly response. I have experience in customer support and am comfortable using scripts while adapting to personalize replies as needed. I will also keep detailed logs of customer interactions and report any recurring concerns daily to help improve the service. I understand the importance of quick responses and clear communication, and I am fluent in written Indonesian with the ability to handle basic English queries. I am familiar with TikTok Shop and WhatsApp Business interfaces, which will allow me to start efficiently. Thanks, Teo

@abhisaini0188

Hello, Thank you so much for posting this opportunity. It sounds like a great fit, and I’d love to be part of it! I’ve worked on similar projects before, and I’m confident I can bring real value to your project. I’m passionate about what I do and always aim to deliver work that’s not only high-quality but also makes things easier and smoother for my clients. Feel free to take a quick look at my profile to see some of the work I’ve done in the past. If it feels like a good match, I’d be happy to chat further about your project and how I can help bring it to life. I’m available to get started right away and will give this project my full attention from day one. Let’s connect and see how we can make this a success together! Looking forward to hearing from you soon. With Regards! Abhishek Saini

@DGM999

Hello, I’ve carefully reviewed your project and know exactly how to deliver results that are strategic, efficient, and tailored to your goals with no wasted time or guesswork, just real, measurable value. With several years of hands-on experience in PHP, JavaScript, Excel, Customer Support, Customer Service, Customer Experience, TikTok, I bring not just expertise but a track record of delivering results that help clients move forward with confidence. My Portfolio: https://www.freelancer.ca/u/DGM999 If you’re looking for reliable, quality-driven support, I’m just a message away. Let’s make it happen. Best Regards, Sadat Saeed

@dataspro

Nice to talk you kanakaa1, After reading in detail the requirements of your project and concluding that they match my areas of knowledge and skills, I would like to introduce myself. My name is Anthony Muñoz and I am the lead engineer for DS Pro IT agency. I have worked for over 10 years in Backend and software development and have successfully done multiple jobs. It will be a pleasure to work together to make your project a reality. Please feel free to contact me. I´m looking forward to working with you. I really appreciate your time and remain attentive to any request or question. Greetings

@mykhaylob4

✋ Hi there. I can manage your TikTok and WhatsApp Business chats to ensure every customer receives fast, friendly, and accurate responses, keeping your engagement high and queries fully resolved. ✔️ I have solid experience in real-time chat support and customer service, including following pre-defined scripts while adapting messages to individual situations. I’ve handled product inquiries, order tracking, troubleshooting, and promotional questions efficiently, always maintaining brand tone. ✔️ For your project, I will work during agreed-upon shifts, respond within minutes, log key customer interactions in your Google Sheet, and highlight recurring issues or feedback trends at the end of each day. I can follow escalation rules strictly, tagging you only when needed. ✔️ Fluent written Indonesian ensures clear communication with your audience, while I can handle occasional English messages as required. My goal is to keep your chat channels responsive, professional, and consistent with your current style. Let’s discuss your shift requirements and start immediately. Best regards, Mykhaylo

@arslanu2

Hi! I am proficient in MS Excel, Google Sheets, Spreadsheet accounting, and its use in business and analysis. I can accurately enter, arrange, analyze, and present your data. Let's Connect

@piyushg200

✅ 100% Satisfaction Guaranteed Hello kanakaa, I see you need help to manage your daily flood of messages on TikTok and WhatsApp with prompt and accurate responses. I understand how important it is to maintain a friendly tone with your customers and handle inquiries around product availability, order status, troubleshooting, and promotions seamlessly. I've handled real-time chat moderation and customer support for 5 years, ensuring quick and friendly responses. I'll manage your chats efficiently, following your existing templates while providing personalized responses when needed. Fluent in Indonesian, I'll prioritize under-five-minute response times and track key details in a shared Google Sheet. Available to start immediately, aiming to exceed expectations from day one. I'd love to discuss your vision. When works best for a quick 10-minute call? Looking forward to collaborating, Piyush Gupta Customer Support Specialist | 5+ Years

@Zawiya3

As a seasoned professional with ample experience in providing exceptional customer support, I am confident that I can efficiently and effectively manage your TikTok and WhatsApp chat support needs. My proficiency in JavaScript and PHP, coupled with my ability to adapt to new platforms quickly, would be instrumental in handling the influx of messages you receive daily. Moreover, my expertise with both web and mobile dashboards will ensure seamless communication across all platforms. With fluency in written Indonesian as well as basic English skills for international queries, I will create a comfortable and accessible environment for your customers, addressing their questions promptly and accurately. The efficient handling of details is one of my key strengths - from logging customer information after each conversation to identifying recurring issues and feedback trends at the end of each day.

@YammTech110

Hello there, I understand that you are seeking assistance in managing the daily influx of messages on your TikTok inbox and WhatsApp Business account. Your requirement entails responding promptly and accurately to customer inquiries while maintaining a friendly tone. Proposed Solution: I propose to handle live replies during agreed-upon shifts, utilizing your existing reply templates and adapting as necessary for personalized responses. I will also log key customer details in a shared Google Sheet after each conversation and identify recurring issues or feedback trends. Key Deliverables: - Timely responses to customer queries - Detailed logging of customer interactions - Identification of recurring issues and feedback trends Portfolio & Skills: I bring experience in real-time chat moderation and customer support, with fluency in written Indonesian and basic English. I am familiar with TikTok Shop and WhatsApp Business tools. Call to Action: I would love to discuss your project further to understand your requirements in detail. Best regards, Bilal

@mofajjelbd

Hi, I can do this job professionally. Let's discuss more. Sir/Madam, I am sure that I can do the project very well. I have been working as a worker for over 5 years. I have worked on several similar projects and can deliver quality notes to tight deadlines. You can see an example of one of those projects in my portfolio here: https://www.freelancer.com/u/mofajjelbd I have completed many projects. I'm interested to hear more about the project. If you award me the project, I'd be thrilled to discuss this further and get started for you as soon as possible. Thanks! #Mofajjel#

@Techislandsllc

Hello Kanakaa A., We would like to grab this opportunity and will work till you get 100% satisfied with our work. We are an expert team which have many years of experience on PHP, JavaScript, Excel, Customer Support, Customer Service, Customer Experience, TikTok Please come over chat and discuss your requirement in a detailed way. Thank You

@gm341473

As much as I appreciate the opportunity, I have to say that my skills and experience may not be aligned with your project requirements. Though I have a solid background in AI, Machine Learning and Deep Learning, my focus has traditionally been on building proactive automation technologies rather than native customer support roles. However, allow me to suggest an alternative that may be more in line with my strengths and your needs. In my work, I've been successful at designing systems that can recognize patterns in incoming queries and provide automated responses based on pre-determined scripts or templates. By implementing such a system for you, we could ensure faster response times and minimize the chance of human errors.

@charondaj

Hi Mate Kanakaa A., Good morning! I am professional web computer programmer with skills including Excel, JavaScript, Customer Service, Customer Support, TikTok, Customer Experience and PHP. Please send a message to discuss more regarding this project. Thanks

@everr3

Hello, I'm Ever Wilfredo, a seasoned full-stack developer with over 15 years of experience in transforming ideas into production-ready software. My expertise isn't limited to just development; I've successfully deployed and provided DevOps for multiple applications on different cloud platforms including WhatsApp Business and applications around real-time communication, ensuring optimized performance and clean architecture. Hence, I'm not only proficient in utilizing the WhatsApp Business tool but also understand the technicalities that go into maintaining chat support at scale, efficiently flagging recurring issues like your project demands. My fluency in written Indonesian alongside a working understanding of basic English makes me a perfect fit for your project as I can handle both local and international queries swiftly. I have an excellent track record of delivering timely responses while manning chats for multiple web applications simultaneously, aiding in maintaining an under-five-minute response time. My proficiency in using tools like Jira and Agile methods streamlined my multitasking capabilities, resulting in effective Chat Moderation and Customer Support. In addition to these qualifications, one of my core values centers around continuous learning. Considering that TikTok Shop is relatively new, you can trust me to quickly adapt to the platform and confidently utilize existing pre-made scripts, while providing flexibilit Thanks!

@susank80

Hi there, I’ve read your TikTok & WhatsApp Chat Support brief and I’m confident I can keep your inbox fast, friendly, and perfectly on-brand in Indonesian (with basic English for international queries). I’ve supported real-time chat for e-commerce brands across TikTok Shop and WhatsApp Business, using scripts and templates that I tailor for each customer. I’ll respond within five minutes on live shifts, follow your ready-made replies, and escalate when a message falls outside the script using your tag-and-move-on rules. After each chat I’ll log customer details in Google Sheets and compile daily feedback to spot recurring questions or issues. I’m comfortable with PHP, JavaScript and Excel tools to maintain templates and data flows, and I’ll adapt quickly to your dashboards and escalation process. Typical daily availability: based on your shifts, I can cover hours with overlap for international queries. I propose a 30-day engagement with a brief ramp-up. Next steps: onboarding, access setup, and a first-week tune-up. Best regards,

@nazwan287

I am confident that I am a strong candidate because I have prior experience working on similar projects, which allows me to understand the requirements quickly. With this background, I am committed to delivering excellent results and contributing effectively to the team.

@alesma89

Hi there, My name is Angga, and I’d be happy to assist you with managing your incoming WhatsApp messages. I understand how important fast, friendly, and accurate responses are—especially when every inquiry can turn into a potential client or important conversation. Here’s why I’m a strong fit for this role: Fast response time: I can start immediately and monitor your WhatsApp messages consistently so no inquiry goes unread or unanswered. Clear, friendly Indonesian communication: I specialize in natural, warm, conversational replies—not stiff or scripted messages. Attention to detail: I follow instructions closely and will flag any questions or cases that require your direct input. Adaptability: With your FAQ and guidance, I can quickly learn your preferred tone, typical inquiries, and the context of your business. Reliability: You can trust me to maintain responsiveness, accuracy, and professionalism in every interaction. I’m ready to get started as soon as you need and help streamline your WhatsApp communication so everything runs smoothly and your customers feel well taken care of. Looking forward to supporting you. Best regards, Angga

@anasa485

I have free time to work and I am serious about this work and also work needs experience and free time as well and I am excited about it because it is my field

@abrahama15

Hello, I’m experienced in real-time chat support and can confidently manage high volumes of messages on TikTok and WhatsApp Business while maintaining a friendly, consistent brand tone. I’m comfortable working with reply templates and FAQs, adapting responses when personalization is needed, and following clear escalation rules. I consistently maintain under-five-minute response times, log customer details accurately in Google Sheets, and flag recurring issues or feedback trends daily. I’m fluent in written Indonesian with basic English for international queries and familiar with TikTok Shop and WhatsApp Business tools, allowing for quick onboarding. Availability: Up to 8 hours per day, flexible across agreed shifts Experience: 2+ years in customer support and live chat moderation for online businesses and social commerce platforms I’m ready to start immediately and support your inbox efficiently and professionally.