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My online shop’s sales depend on fast, friendly WhatsApp replies, and I’m ready to hand that inbox to someone who truly enjoys live-chat work. Your main focus will be responding to every incoming message—product questions, order updates, follow-ups—without keeping customers waiting. We run the account through WhatsApp Business paired with a simple web-based dashboard, so please be comfortable using any chat-management tool or CRM; if you’ve handled features like quick-replies, labels, or broadcast lists, you’ll feel right at home. Speed, clarity, and a warm tone are more important than perfect English grammar, but you must be able to read and write Indonesian fluently. Typical shift volume is 30–70 chats per day. I’d like updates at the end of each shift that note unresolved issues, common questions, and anything that needs my attention. While WhatsApp is our core channel, the role may occasionally tap into email or Instagram DM, so flexibility is appreciated. Deliverables • Real-time responses during agreed hours • End-of-shift recap (simple Google Sheet) • Suggestions to improve canned replies or FAQ when you spot patterns If chatting with customers is your comfort zone and you’re already familiar with WhatsApp Business features, let’s talk.
Proje No: 40072211
73 teklifler
Uzaktan proje
Son aktiviteden bu yana geçen zaman 2 ay önce
Bütçenizi ve zaman çerçevenizi belirleyin
Çalışmanız için ödeme alın
Teklifinizin ana hatlarını belirleyin
Kaydolmak ve işlere teklif vermek ücretsizdir
73 freelancer bu proje için ortalama $19 USD/ saat teklif veriyor

Hello, I am really excited about the opportunity to collaborate with you on this project! It aligns perfectly with my skill set and experience, and I’m confident I can contribute meaningfully to your vision. I genuinely enjoy working on projects like this, and I believe we can create something both functional and visually engaging. Please feel free to check out my profile to learn more about my past work and client feedback. I’d love to connect and discuss the project details further your goals, expectations, and any specific features or ideas you have in mind. The more I understand your vision, the better I can bring it to life. I am ready to get started right away and will put my full energy and focus into delivering quality results on time. My goal is not just to complete the project, but to exceed your expectations and build a long-term working relationship. Looking forward to hearing from you soon! With regards! Nikhil
$15 USD 40 gün içinde
6,0
6,0

Hi there, Based on your brief, we understand you need reliable, real-time WhatsApp Business chat support in Indonesian, with clear shift recaps and an intuitive grasp of CRM tools. At 8veer Consultancy, we provide multilingual customer engagement solutions across live chat platforms, including WhatsApp, email, and social DMs. Our trained team ensures quick, friendly replies, daily summaries via Google Sheets, and continuous refinement of FAQs and canned responses based on message trends. We’ll maintain speed, tone, and clarity to support your shop’s daily operations smoothly. Best Regards, 8veer Consultancy
$20 USD 40 gün içinde
5,4
5,4

I am the best candidate for your live-chat WhatsApp support role, ensuring fast, friendly, and seamless customer interactions that keep your online shop running smoothly. I specialize in clean, professional communication with a warm tone and am comfortable using WhatsApp Business and web-based dashboards for integrated chat management. While I am new to freelancer, I have tons of experience and have done other projects off site, managing quick-replies, labels, and broadcast lists efficiently. I’m fluent in Indonesian and committed to providing automated, user-friendly responses with timely end-of-shift reports that highlight insights and improvements. If you have any questions, please feel free to reach out, at the very least you will get a free consultation. Regards, Reinhardt
$15 USD 40 gün içinde
2,5
2,5

Hello! How are you doing today? I’ve read through your project brief, and I can see that you are looking for someone who enjoys live-chat work and can provide fast, friendly, and accurate responses to your customers via WhatsApp Business. With experience in real-time customer support, managing high chat volumes, and using CRM/chat-management tools, I am confident in my ability to keep your inbox organized and your customers happy. I am fluent in Indonesian, comfortable with quick-replies, labels, broadcast lists, and adaptable to supporting occasional email or Instagram DM inquiries. I also understand the importance of end-of-shift recaps, tracking unresolved issues, and suggesting improvements to FAQs and canned responses. At this point, some questions come to mind 1). Are there specific hours you prefer for live responses, or is there flexibility within the shift? 2). Do you have a preferred format for the end-of-shift recap in Google Sheets? 3). Are there any recurring questions or common issues you’d like me to prioritize? I would love to help ensure your customers always receive prompt, clear, and warm responses while improving your overall chat experience. I look forward to speaking with you.
$20 USD 40 gün içinde
1,6
1,6

Hello! I’m a professional translator, article writer, and content writer with strong experience delivering high-quality, original, and engaging content. I specialize in accurate translations that preserve meaning, tone, and cultural context, ensuring your message connects naturally with the target audience. As an article and content writer, I create well-researched, SEO-friendly, and reader-focused content tailored to your requirements. I pay close attention to detail, meet deadlines consistently, and communicate clearly throughout the project. Whether you need precise translation, informative articles, or compelling web content, I’m committed to exceeding expectations and providing reliable, professional results. I look forward to working with you and contributing to your project’s success.
$20 USD 40 gün içinde
0,0
0,0

Hey , I just finished reading the job description and I see you are looking for someone experienced in Google Sheets, Social Media Management, CRM, Customer Support, Email Handling, Data Entry and Customer Service. This is something I can do. Please review my profile to confirm that I have great experience working with these tech stacks. While I have few questions: 1. These are all the requirements? If not, Please share more detailed requirements. 2. Do you currently have anything done for the job or it has to be done from scratch? 3. What is the timeline to get this done? Why Choose Me? 1. I have done more than 250 major projects. 2. I have not received a single bad feedback since the last 5-6 years. 3. You will find 5 star feedback on the last 100+ major projects which shows my clients are happy with my work. Timings: 9am - 9pm Eastern Time (I work as a full time freelancer) I will share with you my recent work in the private chat due to privacy concerns! Please start the chat to discuss it further. Regards, Syed.
$15 USD 27 gün içinde
0,0
0,0

Hey , I just finished reading the job description and I see you are looking for someone experienced in Social Media Management, Google Sheets, Email Handling, Customer Service, CRM, Data Entry and Customer Support. This is something I can do. Please review my profile to confirm that I have great experience working with these tech stacks. While I have few questions: 1. These are all the requirements? If not, Please share more detailed requirements. 2. Do you currently have anything done for the job or it has to be done from scratch? 3. What is the timeline to get this done? Why Choose Me? 1. I have done more than 250 major projects. 2. I have not received a single bad feedback since the last 5-6 years. 3. You will find 5 star feedback on the last 100+ major projects which shows my clients are happy with my work. Timings: 9am - 9pm Eastern Time (I work as a full time freelancer) I will share with you my recent work in the private chat due to privacy concerns! Please start the chat to discuss it further. Regards, Haseeb.
$15 USD 26 gün içinde
3,4
3,4

I saw your project and am confident I can deliver on this. I'm currently working on a similar project and understand the importance of fast, friendly WhatsApp customer support. Speed, clarity, and a warm tone are key in this role, ensuring customers receive prompt responses. Handling features like quick-replies and labels is familiar territory for me, and I can easily adapt to your web-based dashboard. With fluency in Indonesian, I can effectively communicate with your customers, providing the level of service they expect. Your online shop's success depends on this, and I am committed to ensuring the required benefit of excellent customer support is achieved. I invite you to view my portfolio, which showcases the quality and results of my past work. I look forward to hearing from you. Regards, Travis
$15 USD 40 gün içinde
0,0
0,0

Hi there, I’ve reviewed your WhatsApp Customer Chat Support brief and I’m confident I can keep your inbox fast, friendly, and reliable. I’ve worked extensively with WhatsApp Business, CRM dashboards, quick replies, labels, and broadcast lists, and I’m fluent in reading and writing Indonesian. I’ll match your preferred tone—clear, warm, and concise—without getting in the way of fast responses during busy periods. Here's my plan: real-time responses during agreed hours; end-of-shift recap in Google Sheets; and ongoing suggestions to improve canned replies and FAQs as patterns emerge. I’ll flag unresolved issues and common questions so you’re always in the loop. I’m comfortable handling occasional cross-channel inquiries (email, Instagram DM) as needed. Proposed engagement: 30 days at $22 USD, starting within 24 hours of your go-ahead. Deliverables align with your requirements and I’ll include end-of-shift insights plus actionable improvements to your replies. Thanks,
$15 USD 8 gün içinde
0,0
0,0

Hey , I just finished reading the job description, and I see you are looking for someone experienced in CRM, Customer Support, Customer Service, Email Handling, Google Sheets, Social Media Management and Data Entry. This is something I can do. Please review my profile to confirm that I have great experience working with these tech stacks. While I have a few questions: 1. Are all these requirements? If not, please share more detailed requirements. 2. Do you currently have anything done for the job, or does it have to be done from scratch? 3. What is the timeline to get this done? Why Choose Me? 1. I have done more than 250 major projects. 2. I have not received a single bad feedback in the last 5-6 years. 3. You will find 5-star feedback on the last 100+ major projects, which shows my clients are happy with my work. I will share with you my recent work in the private chat due to privacy concerns! Please start the chat to discuss it further. Regards, Fatima Waqar.
$30 USD 1 gün içinde
0,0
0,0

Coming from a strong background in customer service and data entry, I can confidently offer efficient, 100% punctual, and exceptional Whatsapp chat support to help handle your online shop profiles. My two years’ thriving as a tutor have truly sharpened my skills in providing clear solutions and quick response that customers need on their daily basis. In addition, my computer science expertise makes me adaptable to understand new interfaces easily and swiftly. I assure to keep up with the fast-pace of 30-70 chats per shift, while ensuring each customer received personalized replies that add warmth in partnering with your sales focus. Moreover, being a good communicator requires not only speaking well but listening carefully; The end-day recap in a simple Google Sheet will reflect all essential information you need to know. I always believe in continuous improvements and innovation at task. Apart from serving real-time responses¸ one of the key features I can offer you is observing patterns in FAQs and suggesting smart canned replies for quicker assistance. Overall, if hired, I promise to prioritize time management and the quality of every customer interaction for your online store’s success. Let's connect and discuss further about how we can bring efficiency
$25 USD 10 gün içinde
0,0
0,0

Data entry is an important job in today’s digital world. It involves collecting, typing, updating, and managing information in computer systems or databases. Data entry operators work with text, numbers, and other details to ensure records are accurate and well organized. This job requires good typing speed, attention to detail, and basic computer knowledge. Many companies, such as banks, hospitals, offices, and online businesses, depend on data entry to maintain their records. Data entry work can be done both online and offline, and it offers flexible working opportunities, including part-time and remote jobs for beginners and experienced workers.
$20 USD 40 gün içinde
0,0
0,0

Selamat malam, saya minat dengan pekerjaan yang tertera, saya memiliki kemampuan mengetik cepat 70 WPM, di bidang saya sebelumnya sebagai customer service cukup relevan dengan pekerjaan ini, dengan senang hati saya menantikan diskusi dengan anda, terima kasih.
$20 USD 40 gün içinde
0,0
0,0

Olá, estou interessado em gerenciar sua caixa de entrada do WhatsApp Business, respondendo rapidamente todas as mensagens de clientes com cordialidade e clareza. Tenho experiência com respostas rápidas, etiquetas, listas de transmissão e ferramentas de CRM, garantindo que nenhuma pergunta fique sem resposta. Ao final de cada turno, fornecerei um resumo detalhado em planilha do Google, incluindo questões não resolvidas, padrões de dúvidas frequentes e sugestões de melhoria. Estou pronto para oferecer suporte também via e-mail ou Instagram quando necessário.
$15 USD 40 gün içinde
0,0
0,0

Nice to talk you Airafa00, After reading in detail the requirements of your project and concluding that they match my areas of knowledge and skills, I would like to introduce myself. My name is Anthony Muñoz and I am the lead engineer for DS Pro IT agency. I have worked for over 10 years in Backend and software development and have successfully done multiple jobs. It will be a pleasure to work together to make your project a reality. Please feel free to contact me. I´m looking forward to working with you. I really appreciate your time and remain attentive to any request or question. Greetings
$38 USD 40 gün içinde
0,0
0,0

Hello, I’d love to handle your WhatsApp inbox and support your customers with fast, friendly replies. I enjoy live-chat work and understand how quick responses help increase trust and sales. I’m comfortable managing 30–70 chats per shift using WhatsApp Business and web-based dashboards, including quick replies, labels, and broadcasts. I communicate clearly with a warm tone and can read and write Indonesian fluently. I’ll provide end-of-shift updates with unresolved issues, common questions, and anything that needs your attention. I’m also flexible to assist with email or Instagram DMs when needed. Thank you for considering my application. Best regards, Parth sheth
$20 USD 40 gün içinde
0,0
0,0

I am a reliable and customer-focused Online Sales Assistant with strong written communication skills and a proven ability to convert inquiries into sales. I respond promptly to customers, clearly explain product benefits, and guide buyers through the purchasing process to ensure a smooth and positive experience. I am skilled in handling chats, emails, and social media inquiries while maintaining a professional and friendly tone. My goal is to increase customer satisfaction, boost conversions, and support business growth through efficient online engagement. I am comfortable using CRM systems, handling multiple chats simultaneously
$20 USD 40 gün içinde
0,0
0,0

Hi, i’m interested with this job because it will make me have more experiences to chat with everyone who needs more help. I’m very interested with live chat work because i have experiences with services employee with their timesheet and i must raise one by one to the employees. I feel suite to this opportunity because i’m using whatsapp, email and instagram everyday, familiar with it and i like to give quick replies. I hope you will give this opportunity to me and i will prove with my experiences. I can work as soon as possible.
$15 USD 40 gün içinde
0,0
0,0

I enjoy live-chat support and understand how fast, friendly WhatsApp replies directly impact sales. I’m comfortable handling 30–70 chats per day while keeping responses clear, warm, and timely. I’m familiar with WhatsApp Business tools like quick replies and labels, and I adapt quickly to any chat dashboard or CRM. I’m fluent in Indonesian, organized with follow-ups, and I provide clear end-of-shift updates. I also proactively suggest improvements to canned replies and FAQs when I notice patterns—helping your support run smoother over time.
$20 USD 40 gün içinde
0,0
0,0

I have experience handling live customer conversations through WhatsApp Business and similar chat platforms. I respond quickly and politely to product inquiries, order updates, and follow-ups while keeping response times short. I’m comfortable using chat management tools, quick replies, labels, and basic CRM dashboards. At the end of each shift, I provide a clear recap of unresolved issues, common questions, and anything that requires attention. I’m organized, reliable, and comfortable managing a steady daily chat volume.
$20 USD 60 gün içinde
0,0
0,0

Tangerang, Indonesia
Ara 17, 2025 tarihinden bu yana üye
€2-6 EUR / saat
€250-750 EUR
$8-15 USD / saat
$8-15 USD / saat
$30-250 USD
$2-8 USD / saat
$15-25 USD / saat
$8-15 USD / saat
₹600-1500 INR
₹1500-12500 INR
$30-250 USD
$8-15 USD / saat
$250-750 USD
$2-8 USD / saat
$15-25 USD / saat
$250-750 USD
$15-25 USD / saat
$8-15 USD / saat
₹12500-37500 INR
$10-30 USD