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Location: Argentina — Remote Employment: Full-Time Schedule: Monday–Friday, 7:00 AM–5:00 PM Pacific Time Compensation: $750 USD/month base salary + 10% commission per qualifying customer account managed About the Position We are looking for a highly organized, customer-focused AI Marketing Community & Account Manager to help our customers successfully use and manage their AI-powered marketing automation platform. This is a hands-on customer success and digital marketing role. You will manage a portfolio of up to 50 customer accounts, helping each customer use our platform to automate and improve their online marketing. You will work directly with customers to understand their business, configure and manage their marketing activities, create and review AI-assisted content, and ensure their website, blog, social media, email marketing, and marketing automation campaigns are operating effectively. The ideal candidate combines excellent customer service skills with practical digital marketing experience and is excited about using AI and automation to help small businesses grow. Key Responsibilities AI Marketing Platform Management Manage the day-to-day marketing activity for up to 50 customer accounts using our AI marketing automation platform. Help customers configure and optimize their marketing automation. Set up customer profiles, business information, branding, services, target markets, and marketing preferences. Use AI tools to generate and manage marketing content. Review AI-generated content for accuracy, quality, tone, branding, and relevance before publication. Configure automated marketing campaigns and workflows. Monitor customer accounts to ensure scheduled marketing activities are running correctly. Identify opportunities to improve each customer's use of the platform. Help customers understand how AI and marketing automation can support their business. Troubleshoot basic platform and marketing issues and escalate technical issues when necessary. Customer Success & Account Management Manage relationships with a portfolio of up to 50 active customers. Serve as a primary point of contact for assigned customer accounts. Conduct onboarding and help new customers successfully launch their marketing. Learn each customer's business, services, goals, target audience, and local market. Conduct regular customer check-ins and account reviews. Respond promptly to customer questions and requests. Track customer requests and ensure projects are completed on time. Proactively identify accounts that need additional attention or support. Help improve customer engagement, satisfaction, retention, and overall platform adoption. Identify opportunities for customers to use additional features and services. AI-Assisted Content & Blogging Use the platform's AI tools to develop relevant blog topics and content. Review, edit, and improve AI-generated articles before publication. Ensure content sounds natural, professional, and appropriate for the customer's brand. Optimize blog content for SEO and AI search/answer engines where appropriate. Add appropriate headings, images, links, calls to action, and metadata. Publish and manage blog content through WordPress and/or our platform. Maintain consistent publishing schedules across customer accounts. Repurpose successful content for email and social media campaigns. Social Media Marketing Create and manage customer social media campaigns. Use AI to assist with content ideas, captions, and campaign creation. Create professional branded graphics using Canva. Schedule content using our platform, Hootsuite, or similar tools. Maintain consistent branding and messaging across social channels. Monitor scheduled campaigns and verify successful publishing. Review engagement and basic performance metrics. Recommend new content and campaign opportunities. Email Marketing & Automation Create and manage customer email marketing campaigns. Use AI to assist with newsletters, announcements, promotions, follow-up campaigns, and educational content. Build and manage campaigns using our platform, Mailchimp, or similar systems. Manage contact lists, segmentation, templates, and campaign schedules. Review AI-generated email content before campaigns are sent. Monitor opens, clicks, engagement, and other relevant performance metrics. Help customers use email automation to stay connected with prospects and customers. Website Marketing Maintain and update customer website content. Publish blogs, landing pages, images, promotions, and calls to action. Work with WordPress and other website management tools. Identify outdated information and opportunities to improve website content. Help ensure website content supports the customer's broader marketing strategy. Apply basic SEO, local SEO, and AEO best practices. Customer Support & Training Help customers learn how to use the AI marketing automation platform. Answer questions about features, marketing campaigns, and account settings. Provide basic training and guidance. Help customers understand AI-generated recommendations and content. Troubleshoot common issues. Document customer requests, issues, and resolutions. Coordinate with technical or management teams when issues require escalation. Required Qualifications Applicants must: Currently reside in Argentina. Be fluent in English and Spanish, both written and spoken. Be available Monday through Friday from 7:00 AM to 5:00 PM Pacific Time. Have excellent customer communication skills. Have experience in digital marketing, customer success, account management, community management, or a related field. Be comfortable learning and working with AI-powered software and marketing automation tools. Be capable of managing up to 50 customer accounts in an organized and professional manner. Have strong writing and editing skills, particularly in English. Be comfortable reviewing and correcting AI-generated content. Be highly organized and able to manage multiple customers, campaigns, and deadlines simultaneously. Be proactive and comfortable taking ownership of customer success. Have reliable high-speed internet and a professional remote-work environment. Preferred Skills & Tools Experience with the following is highly desirable: AI marketing and generative AI tools Marketing automation platforms ChatGPT or similar AI platforms Canva WordPress Hootsuite or similar social media management platforms Mailchimp or similar email marketing platforms CRM systems Google Workspace Facebook Instagram LinkedIn Blogging and content marketing SEO and local SEO AEO / AI search optimization Email marketing Social media marketing Basic marketing analytics You do not need to know every platform listed above, but you should be technically comfortable and able to learn new software quickly. What Success Looks Like Success in this position means your customers feel that they have a knowledgeable marketing partner helping them get maximum value from our AI platform. You will be expected to: Keep customer accounts active, organized, and properly configured. Ensure marketing campaigns are consistently being created and published. Help customers take advantage of automation rather than allowing their accounts to become inactive. Maintain high-quality standards for AI-generated content. Respond quickly and professionally to customer requests. Build strong customer relationships. Increase customer adoption of platform features. Help improve customer retention. Identify opportunities to increase the value customers receive from the platform. Efficiently manage a growing portfolio of up to 50 customer accounts. Compensation Base Salary: $750 USD per month Commission: 10% commission per qualifying customer account managed, based on the company's commission and account eligibility structure. Account Mananament estimated 100 to 250 accounts with an estimated paid commission of $15 per account per month. This compensation model rewards Community Managers for successfully managing and growing a portfolio of active customers. Schedule Monday through Friday 7:00 AM–5:00 PM Pacific Time Because this position supports customers in the United States, applicants must be consistently available during the required Pacific Time working hours. Who We're Looking For We're looking for someone who is more than a social media manager. You should enjoy working with customers, learning technology, solving problems, creating marketing campaigns, and using AI to make marketing faster and more effective. You should be comfortable becoming the day-to-day marketing partner for the customers assigned to you, helping them turn our AI marketing automation technology into real, consistent marketing activity. If you are excited about AI, digital marketing, automation, customer success, and helping businesses grow, we would like to hear from you.
Project ID: 40655323
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51 freelancers are bidding on average $27 USD/hour for this job

✨Hi, I will be your social media marketing manager ✨ Hey, I'm Komal! I'm certified in social media marketing and content design. I've been working in marketing and managing pages for over ten years as part of a diverse team. "Wow! That's my company!" That is what I want you to say. I use social media as an integral part of nearly every digital marketing campaign. I help businesses access the best of social media and use it as a marketing asset." I will do : -BIO Setup and Page Optimization -Content Creation & Graphic Design -Paid Stock Images and Visual Content for Posts -High-Quality Branded Posts with your Logo & Website Link -Hashtag Research & SEO Indexing -Story Highlights -Cover Photos and Banners -Scheduling/Posting -Ongoing Support -IG & FB Reels, Short Videos, Stories, Posts, Pins and Tweets PLATFORMS: Instagram ! Facebook ! Pinterest ! Twitter(X) ! LinkedIn ! Google My Business Threads ! TikTok and YouTube My role as a social media marketing manager and content creator is to ensure that every post not only captures your audience's attention but also effectively drives marketing promotion, establishing your brand as a leader in its industry. I am waiting for your response. Thank you Komal :)
$20 USD in 40 days
7.4
7.4

Drawing upon an extensive career in digital marketing, I am more than capable of capitalizing on the potential presented by your AI marketing community operation as an Account Manager. Having crafted value-driven marketing strategies for a multitude of brands, including those at the global level, my proficiency would be vital in managing up to 50 customer accounts and ensuring their marketing activities are running smoothly. My preference for a strategy-first approach sets me apart from those who rely on generic execution and will equip me to improve the use of your AI marketing automation platform in building brand awareness and enhancing customer engagement. In addition to curating high-quality content using AI tools, I offer expertise in WordPress and will deploy my skills in optimizing your clients' websites, blogs, social media handles, email marketing tactics, and otherwise to help them derive maximum utility from your platform. Furthermore, I am well-versed in conducting regular customer check-ins and account reviews which aligns with your emphasis on proactive account management. My goal would be to cultivate strong relationships with customers based on trust and effectiveness on the road to supporting their overall success. With unwavering dedication to driving strategic outcomes, my extensive understanding of SEO practices can contribute significantly towards improving both content relevance and reach simultaneously.
$20 USD in 40 days
7.1
7.1

Hello, I have reviewed your project and understand that your goal is not simply managing social media accounts. You need a proactive AI marketing and customer success professional who can manage multiple customer accounts, build strong relationships, oversee marketing activities, and ensure your platform consistently delivers measurable value. That combination is exactly where I can bring value. I would be happy to assist you with the following: • Managing customer accounts, onboarding, profiles, branding, marketing automation, and campaign workflows. • Reviewing and improving AI-generated blogs, social posts, emails, and website content to ensure quality, accuracy, and brand consistency. • Creating and scheduling branded social media content, graphics, email campaigns, and promotional materials. • Managing WordPress content while applying SEO, local SEO, and AEO best practices. • Monitoring campaign performance, customer activity, engagement, and identifying opportunities for improvement. • Providing responsive customer support, training, troubleshooting, account reviews, and proactive recommendations. If you are looking for a proactive AI marketing and customer success professional who understands digital marketing, automation, content management, and customer relationships, send me a message and I would be glad to discuss how I can support your platform and help your customers succeed.
$25 USD in 40 days
5.9
5.9

Hi — Elias here from Miami. I see you're looking to enhance your AI marketing community and account management with a robust digital solution. The goal seems to be creating a streamlined, engaging platform that fosters community interaction while integrating effective marketing tools. What usually matters most here is ensuring the system can handle scalability as your community grows. A common issue in projects like this is integrating various marketing channels without complicating user experience. The tricky part is usually managing user permissions and workflows, especially with AI-driven tools that require seamless integration. To address these challenges, I would focus on building a modular architecture that allows for easy updates and future expansions. This would involve carefully structuring the backend to support complex integrations while maintaining a straightforward user interface. I have successfully developed similar systems that balance functionality with user engagement. A few questions to better understand the scope: Q1 – What specific AI features do you envision for community engagement? Q2 – How do you plan to handle user roles and permissions within the platform? Q3 – Are there any particular marketing channels you prioritize for integration? Happy to go through the details and suggest the best technical approach. Looking forward to hearing from you.
$50 USD in 30 days
5.4
5.4

Warm greetings! I specialize in AI-powered digital marketing, automation, and customer success, helping businesses turn marketing tools into consistent growth. With over 9 years of experience, I can confidently manage high-volume accounts, campaigns, content, and customer relationships. Here's how I can help: * Manage and optimize up to 50 customer accounts with organized onboarding and check-ins * Review AI-generated blogs, emails, and social content for quality, branding, SEO, and AEO * Build automation workflows, email campaigns, social schedules, and WordPress updates * Create branded Canva content and monitor campaign performance * Drive platform adoption, customer satisfaction, retention, and timely issue resolution I’m experienced with AI tools, marketing automation, WordPress, SEO, email, and social media. Could you share whether applicants outside Argentina are eligible for this role?
$20 USD in 40 days
5.6
5.6

Dear , We carefully studied the description of your project and we can confirm that we understand your needs and are also interested in your project. Our team has the necessary resources to start your project as soon as possible and complete it in a very short time. We are 25 years in this business and our technical specialists have strong experience in Internet Marketing, Twitter, Facebook Marketing, Social Media Marketing, Digital Marketing, AI Chatbot, AI Content Creation, AI Development, AI Integration, Customer Success and other technologies relevant to your project. Please, review our profile https://www.freelancer.com/u/tangramua where you can find detailed information about our company, our portfolio, and the client's recent reviews. Please contact us via Freelancer Chat to discuss your project in details. Best regards, Sales department Tangram Canada Inc.
$25 USD in 5 days
5.7
5.7

Hi, I’m interested in this role. I have 5+ years of hands-on SEO and digital marketing experience, working with WordPress, SEO, local SEO, content, GA4/GSC, AI tools and multiple client websites. I’m comfortable managing multiple accounts, reviewing AI-generated content, handling customer communication, publishing content, social media, email campaigns and marketing automation. I’m also a fast learner with new platforms and tools. I’m highly organized, proactive, and focused on customer results and retention, not just completing tasks. I’m available for the required schedule and interested in a long-term position. Best, Omar
$15 USD in 40 days
4.6
4.6

Being a seasoned professional with a Bachelor's degree in Computer Science and a PhD in Artificial Intelligence, I bring to the table not just theoretical knowledge but also extensive practical experience that spans almost two decades. In my illustrious career, I have exercised my skills as a lecturer, researcher, and more prominently as the Chief Technology Officer of an AI startup where my job entailed driving end to end technical development and creating highly advanced digital products that improved operational efficiency for businesses. Leveraging this background, I can offer you comprehensive Artificial Intelligence and Machine Learning Solutions that are teeming with creativity and innovation. My expertise encompasses the development of AI-powered voice and chat agents, machine learning-based analytics platforms, full-stack SaaS applications, custom AI tools, responsive web and mobile applications amongst various other competencies that align seamlessly with your project requirements.
$15 USD in 40 days
4.6
4.6

Hello, This role aligns very well with my 8+ years of experience as a freelancer in digital marketing, marketing automation, email marketing, CRM management, content, SEO/AEO, and AI-powered workflows. My approach is simple: make your work easier while ensuring every customer receives consistent, high-quality support and marketing execution. I’m a genuine AI enthusiast and use AI across nearly every aspect of my work—from research and content creation to workflow optimization, organization, and automation. At the same time, I understand the importance of adding the human touch by reviewing content for accuracy, tone, branding, and relevance. Creating a cohesive marketing direction and maintaining consistency across blogs, email, social media, websites, and automation is one of my strongest areas. I’m comfortable with the required tools, including AI platforms, Mailchimp, CRM systems, WordPress, Canva, social media tools, Google Workspace, and analytics. I’m well-organized, disciplined, determined, and proactive. As a fitness enthusiast, I also bring a lot of energy and consistency to my work. Most importantly, I prefer long-term partnerships where I can grow with the team and continuously bring more value over time. I believe I can become a reliable day-to-day marketing partner for your customers and help them get the most from your AI platform. Best, Rafi
$20 USD in 40 days
4.8
4.8

I understand you're seeking an AI Marketing Community & Account Manager to drive customer success with your AI-powered marketing automation platform. My experience in nurturing client relationships and implementing data-driven engagement strategies, similar to how I've leveraged AI-driven analytics to improve customer retention for SaaS products, aligns perfectly with your needs. I'm adept at transforming user data into actionable insights that boost platform adoption and satisfaction. My technical approach involves a deep dive into your platform's functionalities and customer segmentation. I'll utilize CRM tools (e.g., HubSpot, Salesforce) for account management, communication tracking, and performance analysis. For community engagement, I'll implement a content strategy focusing on educational resources, best practices, and success stories, potentially leveraging tools like Discourse or Slack for community forums. A phased rollout will involve initial account onboarding, proactive check-ins, and performance reviews, all with a focus on measurable ROI for your clients. To ensure optimal alignment, could you elaborate on the specific AI features your platform offers that are most critical for customer success? Also, what are the primary metrics you use to define a "qualifying customer account" for commission purposes? I’m confident in my ability to drive significant value and would welcome a brief chat to discuss how I can contribute to your team's success.
$25 USD in 7 days
4.2
4.2

Warm Hello! I’m excited to help your customers turn AI marketing automation into consistent, measurable marketing activity while keeping up to 50 accounts organized, active, and successful. We are a team of 62 professionals with over 9 years of experience. Our expertise spans AI-assisted content, WordPress, Canva, social media, email marketing, SEO/local SEO, AEO, marketing automation, CRM workflows, and customer success. We can confidently manage onboarding, account configuration, content review, campaign execution, customer communication, troubleshooting, and retention-focused follow-up. Here's how we can help: Manage and optimize customer accounts, campaigns, and automation workflows Review AI-generated blogs, emails, and social content for quality and brand fit Handle WordPress updates, SEO/AEO, Canva graphics, social scheduling, and email campaigns Conduct onboarding, check-ins, training, and proactive customer support Track engagement, identify opportunities, and escalate technical issues efficiently Are you hiring one dedicated manager or building a larger Argentina-based team? What platform will we use as the primary AI marketing system? How is the 10% commission calculated per qualifying customer account?
$20 USD in 40 days
4.1
4.1

Hi, I've worked on AI-powered marketing and customer account management, and understand how important consistent execution and customer satisfaction are. I'll manage each account carefully, combining hands-on marketing support, content review, automation monitoring, and proactive communication to help customers get measurable value from the platform. With 5+ years of experience, I can help with: ✓ Manage multiple customer marketing accounts ✓ Configure and optimize marketing automation ✓ Review AI-assisted content for quality ✓ Create SEO-focused blogs and campaigns ✓ Monitor social, email, and website marketing ✓ Provide proactive customer support and onboarding I'd be happy to discuss your project and get started right away. Looking forward to hearing from you. Regards, Prince
$15 USD in 40 days
4.0
4.0

Hello!, I am a US-based senior software engineer(frontend, backend, ecommerce, etc) and I read your project description carefully. I understand this is a full-time AI Marketing Community & Account Manager role, and the goal is not just posting content, but keeping the community active, responding quickly, and using AI tools to support marketing, customer success, and engagement across social channels. I bring 15+ years of experience in digital marketing systems, AI integrations, social automation, and customer-facing platforms. I’ve built production tools that combine content workflows, chatbot automation, analytics, and user engagement, so I know how to keep things organized, responsive, and reliable. My approach: 1. Review your current community, messaging style, and audience 2. Set up a repeatable content and response workflow 3. Use AI for drafting, scheduling, and support efficiency without losing the human touch 4. Track engagement and improve based on what performs Relevant work includes AI content workflow tools, social engagement dashboards, customer success automation platforms, and community support systems for growing brands. Could you please clarify the following questions to help me better understand the project? 1. Which platforms are the main focus, Twitter, Facebook, or both? 2. Will I be managing direct community replies and DMs, or mainly content and account growth? 3.
$50 USD in 10 days
3.5
3.5

Hello, I can help manage the customer side and marketing execution together, so accounts don't just get configured and then forgotten. I’m experienced with AI content creation, WordPress, Canva, social media, SEO, AEO, email marketing, and tools like ChatGPT, Gemini, and Claude. My strength is taking AI-generated content and turning it into something accurate, natural, branded, and ready to publish. I can also manage multiple accounts, keep campaigns organized, communicate with customers, and proactively spot areas where their marketing can improve. I’m comfortable learning new AI platforms quickly and taking ownership of ongoing customer accounts rather than waiting for instructions. Thanks, Abdul Gaffar AI Marketing & Customer Success Specialist
$20 USD in 40 days
3.6
3.6

I'm Muhammad Akif, an adept and seasoned AI Integrated Full-stack Developer who's highly focused on developing bespoke software solutions to resolve real-world problems. Over the span of a decade, I've successfully launched more than 500 projects that demonstrate performance, scalability and aptitude to sustain future growth- values I resonate with your project's needs. With standout proficiency in the core technologies your project demands such as React.js for frontend development, Node.js for backend, and MongoDB for databases, I have extensive experience in combining these skills to create AI-integrated applications that optimize workflows. Such tracks include creating AI chatbots, AI integration with SaaS platforms like Google Gemini, and API Development utilizing Claude AI amongst others. Regards AKif A
$15 USD in 30 days
2.5
2.5

The core of this job is getting customers to actually use the AI tools, so I will build the system to onboard them fast. This means setting up automated sequences in a tool like Zapier that trigger onboarding emails when a new customer signs up in Stripe, also creating initial project templates in Notion for their marketing plans. I will write the AI-assisted content, and also review it, using prompt engineering in Claude to get the best outputs for ads and social posts. The failure point here is customers just not logging in after the first week, so I will set up daily check-ins via email and also schedule brief calls for the first month with anyone who hasn't engaged with the platform. What is the current customer support structure for technical issues with the AI platform itself? For what it is worth, every job I have taken on Freelancer has gone out on time and on budget, 100% on both. I can finish setting up the core onboarding system and managing the first 10 customer accounts in the first day or two.
$25 USD in 7 days
2.7
2.7

It's clear that you are seeking a dedicated professional to enhance customer experiences with your AI marketing platform. I have extensive experience managing digital marketing accounts, having successfully handled portfolios similar in size and complexity to the one you are offering. My goal aligns perfectly with yours: to empower customers to fully utilize your platform and achieve measurable results in their marketing efforts. I understand that effective onboarding and ongoing support are essential for maintaining customer engagement and satisfaction, especially when managing up to 50 accounts. With a strong background in AI tools, content creation, and marketing automation, I ensure high-quality standards and seamless user experiences for all clients. How do you envision the onboarding process for new customers to maximize their success with your platform? Best regards, Foraxis
$18 USD in 7 days
2.7
2.7

Hello, I’m a Full-Stack Developer and AI Specialist with experience building practical, scalable solutions that combine reliable software with AI capabilities. I also have hands-on experience with marketing automation, including social media campaigns, SEO content, email marketing workflows, and AI-generated content aligned with brand tone and quality standards. In addition, I’ve worked closely with customers and understand the importance of clear communication, responsiveness, and strong customer support. I’m organized, dependable, and comfortable working across time zones, with strong availability during your working hours. I’d be happy to learn more about your requirements and explore how I can help improve and automate your marketing operations while maintaining a positive customer experience. Thank you for your consideration.
$24 USD in 30 days
2.6
2.6

Your platform needs more than someone who can generate AI content. The real challenge is keeping up to 50 customer accounts organized, active, and producing useful marketing consistently while giving each customer a dependable point of contact. My background combines AI development, AI content workflows, full-stack engineering, API integration, and digital marketing. I have worked with OpenAI, Claude, Gemini, AI chatbots, workflow automation, WordPress, eCommerce, SEO-related work, social/email marketing, and cloud platforms. I also have professional English/Spanish proficiency. I would approach each account systematically: understand the business and audience, keep branding consistent, review AI output before publishing, monitor campaigns, identify issues early, and communicate clearly with the customer. I am comfortable learning your specific platform and integrating into an established workflow rather than trying to replace it. My strongest value is the combination of technical understanding and AI experience: when something behaves unexpectedly, I can investigate the underlying issue, communicate it clearly, and escalate only when necessary. I am interested in a long-term role where customer retention and reliable execution matter—not simply completing individual marketing tasks.
$15 USD in 40 days
1.6
1.6

Hi! Managing AI marketing automation across 50+ SMB accounts frequently leads to high client churn when onboarding drags, automated workflows stall, or unedited AI content damages brand voice with generic copy. Without rigorous human-in-the-loop quality checks, proactive account health monitoring, and structured campaign cadences across WordPress, social channels, and email, clients disengage and fail to see real ROI from the platform. Based in Argentina, fully bilingual (English/Spanish), and available full-time Monday–Friday 7:00 AM–5:00 PM PT, I will own customer success and marketing execution for your account portfolio. I handle structured customer onboarding, tone/SEO optimization on AI copy, Canva graphic asset creation, WordPress publishing, email/social workflow automation, and prompt client check-ins to maximize platform adoption and account retention. Let's connect to review your platform interface and onboarding workflows today.
$20 USD in 30 days
1.6
1.6

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