Portuguese / Italian Online Customer Support
$250-750 USD
Teslim sırasında ödenir
Hello,
We are looking for a low quote around the $400 mark (we're a small company) for someone to do customer support work (from home) for our sites. You MUST speak Italian and/or Portuguese fluently and be able to type grammatically. You will also be able to converse in one of: English / French / Spanish.
You will need to
1.) Answer emails via a web-based ticketing system (Kayako) or on other websites.
2.) Translate Portuguese-English-Italian
3.) Speak to customers by skype
4.) Do some admin/marketing work like: email drafting/document filling
5.) You will be required to write emails to customers to make them leave/fix feedback
6.) Updates will be required as you go through tickets/emails etc.
ONLY native Portuguese speaking with English also should apply. If you speak Italian also, that is a big bonus.
Please bid for an average of 2 hours a day, 5 days a week, for 1 month, ongoing.
It will more likely look like this (because of how there are emails from the weekend / monday)
Monday: 3hrs
Tuesday: 2.5hrs
Wednesday: 2hrs
Thursday:1.5hr
Friday:1hr
Our ticket system allows us to track the hours you work, so please ensure you can work the hours you say. We will leave a negative review if you cannot stick to a schedule or work the aforementioned hours. I have to mention this as we have had 1 previous support person from Freelancer who was really bad.
Please bid only if you can commit for a long term and if you will also be able to increase the number of hours as the need for customer support will probably increase.
Thanks.
Proje NO: #4223345
Proje hakkında
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Bu iş için 12 freelancer ortalamada $354 teklif veriyor
Dear Project Manager, I am a Portuguese native speaker with experience in Translating-Proofreading-Editing websites and other materials, from English, French or Spanish to Portuguese. I also have experience in Blog, Daha Fazla
Dear Vanyel, I am a native speaker of European Portuguese and I have a very good knowledge of the English language. I have been working as a translator, mainly from English to Portuguese. I am a content writer and a pr Daha Fazla
Hi I'm an italian mothertongue living in Italy. I have been working for two years in a costumer service.
I'm a native Portuguese speaker (Brazilian) and have a high level of fluency in English. I have the time availability and experience required for this position. The working hours proposed below are good for me. Daha Fazla
I am a Portuguese native speaker (Brazil) with fluency in English. At the moment I'm living in Italy to obtain my master's degree in Corporate Communication. I am very interested in this job and I offer you a quote of Daha Fazla
Greetings from Brazil. I strongly believe I will be the right person to support your project. I am spanish/portuguese native speaker, with fluency in English. Altough, I have a large experience on customer service due Daha Fazla
Translating is my main job but i also: answer question via email or via online chat; i'm located in Setúbal, Portugal (portuguese native speaker); i'm available 4 hours a day; i work from my home (remote); i cha Daha Fazla