Portuguese / Italian Online Customer Support

Devam Ediyor İlan edilme: Feb 8, 2013 Teslim sırasında ödenir
Devam Ediyor Teslim sırasında ödenir

Hello,

We are looking for a low quote around the $400 mark (we're a small company) for someone to do customer support work (from home) for our sites. You MUST speak Italian and/or Portuguese fluently and be able to type grammatically. You will also be able to converse in one of: English / French / Spanish.

You will need to

1.) Answer emails via a web-based ticketing system (Kayako) or on other websites.

2.) Translate Portuguese-English-Italian

3.) Speak to customers by skype

4.) Do some admin/marketing work like: email drafting/document filling

5.) You will be required to write emails to customers to make them leave/fix feedback

6.) Updates will be required as you go through tickets/emails etc.

ONLY native Portuguese speaking with English also should apply. If you speak Italian also, that is a big bonus.

Please bid for an average of 2 hours a day, 5 days a week, for 1 month, ongoing.

It will more likely look like this (because of how there are emails from the weekend / monday)

Monday: 3hrs

Tuesday: 2.5hrs

Wednesday: 2hrs

Thursday:1.5hr

Friday:1hr

Our ticket system allows us to track the hours you work, so please ensure you can work the hours you say. We will leave a negative review if you cannot stick to a schedule or work the aforementioned hours. I have to mention this as we have had 1 previous support person from Freelancer who was really bad.

Please bid only if you can commit for a long term and if you will also be able to increase the number of hours as the need for customer support will probably increase.

Thanks.

Müşteri Desteği İtalyanca Çevirmeni Portekizce Çevirmeni

Proje NO: #4223345

Proje hakkında

12 teklif Uzak proje Aktif Feb 11, 2013

Seçilen:

ClauG

Native Italian translator. I fluently speak Portuguese and English.

%selectedBids___i_period_sub_7% gün içinde 395%project_currencyDetails_sign_sub_9% %project_currencyDetails_code_sub_10%
(2 Değerlendirme)
2.8

Bu iş için 12 freelancer ortalamada $354 teklif veriyor

DanielaMonteiro

Dear Project Manager, I am a Portuguese native speaker with experience in Translating-Proofreading-Editing websites and other materials, from English, French or Spanish to Portuguese. I also have experience in Blog, Daha Fazla

$400 USD in 30 gün içinde
(93 Değerlendirme)
7.1
feliciaoates158

Greetings! Please find all relevant details enclosed.

$400 USD in 200 gün içinde
(9 Değerlendirme)
4.4
temaps

Dear Vanyel, I am a native speaker of European Portuguese and I have a very good knowledge of the English language. I have been working as a translator, mainly from English to Portuguese. I am a content writer and a pr Daha Fazla

$350 USD in 30 gün içinde
(1 Yorum)
2.2
ValerioDiFrancia

Hi I'm an italian mothertongue living in Italy. I have been working for two years in a costumer service.

$350 USD in 7 gün içinde
(0 Değerlendirme)
0.0
kimpk

I'm a native Portuguese speaker (Brazilian) and have a high level of fluency in English. I have the time availability and experience required for this position. The working hours proposed below are good for me. Daha Fazla

$400 USD in 30 gün içinde
(0 Değerlendirme)
0.0
thatianaterra

I am a Portuguese native speaker (Brazil) with fluency in English. At the moment I'm living in Italy to obtain my master's degree in Corporate Communication. I am very interested in this job and I offer you a quote of Daha Fazla

$340 USD in 30 gün içinde
(0 Değerlendirme)
0.0
tmtmafelopez

Greetings from Brazil. I strongly believe I will be the right person to support your project. I am spanish/portuguese native speaker, with fluency in English. Altough, I have a large experience on customer service due Daha Fazla

$400 USD in 30 gün içinde
(0 Değerlendirme)
0.0
maria1elisa

Translating is my main job but i also: answer question via email or via online chat; i'm located in Setúbal, Portugal (portuguese native speaker); i'm available 4 hours a day; i work from my home (remote); i cha Daha Fazla

$250 USD in 30 gün içinde
(0 Değerlendirme)
0.0
franmccallum

Please see my private message in regards to my bid. Thanks.

$360 USD in 30 gün içinde
(0 Değerlendirme)
0.0