We're looking for a Customer Service Agent.
Your responsibilities:
- Respond to customer inquiries via chat, email and telephone in an efficient and effective manner
- Evaluate, trouble-shoot and follow-up on customer issues
-Read our brochures, user manuals and correct them as needed.
Your qualifications:
- Excellent verbal and written communication skills in English, including proper spelling and grammar
- Knowledge of the Internet
- Excellent organizational skills and the ability to manage multiple priorities.
We will forward all incoming calls to your own mobile phone. Payment is based on forwarded calls duration.
Good day! After reading the project description, im confident that i can do this job. I hope you will consider me for this job and i can start immediately.
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Thank You
Good Evening,
I would like to handle your Customer Service and join your team. My many years of Customer Service in different facets can help me achieve your goal on this project.
These are some of my skills:
* A strong work ethic and over 20 Years of a Customer Service.
* A goal oriented approach to my client and the client's customer service needs.
* The ability to juggle multiple projects or priorities.
* Quick Learning Problem Solver.
* Technical Proficiency
* Proficient with Zendesk.
* Proficient with Google Products and Accounts.
* Proficient with Zopim Live Chat.
* Proficient with Team Viewer.
* Word Press Knowledge.
** I also have a 5 Star oDesk Profile as Reference**
I look forward to an opportunity to discuss this project and your project needs. If you have any questions or would like to discuss this project, please feel free to contact me.
Sincerely,
Nathaniel