İptal Edildi

remote online support agents needed

Hello,

We are an online remote monitoring service company and we are currently looking for online agents to work from their home or remote location.

Our agents typically work from their home or office and are required to have their own computer with good speakers and have access to reliable internet connection. Pls note that no mic is required for this job as the agent does not have to hold conversations.

Agents will have the skype software installed on their computer

Agents will also have a softphone (that we will provide) installed on their computer

1) Each agent will be provided with a username and passowrd for skype login

2) Agents will be provided username and password to activate their softphone

3) agents will be provided with our company database website

The following describes the daily responsibilities of each agent:

1) Begin the day by login into the skype account. also login to activate the softphone

2) Use a web browser to open the company database search page

3) use skype to communicate with any other agent online and announce your presence online by typing "CLOCKED IN" as soon as you have logged in. Also agents should announce their exit by typing "CLOCKED OUT" when signing out.

4) agents wait for the softphone to ring.

5) when the phone rings agents observe the incoming call number and hang up the softphone

6)the currently online agents decide among themsleves on who should handle the call. if only one agent is online, that agents handles the call

THE FOLLOWING DESCRIBES HOW TO HANDLE A CALL

7) agent searches for the skype group that corresponds to the call number by searching the list in the skype account

8) Agent searches the company website for the message corresponding to the call number by using the call number as the search paramter

9) Agent copies the message from the company website, open a text message window in skype by right clicking on the skype group and selecting "SMS". Agent pastes the message into the new sms window and sends the message. The text message is thus sent to all the contacts in that group.

8) Agent makes a FLASH CALL to the skype group. The following describes how make a flash call

-right click on the skype group and select "CALL"

- listen to the speaker

- hang up the phone just as soon as someone picks up the call or as soon as it goes to voicemai. NOTE: DO NOT LEAVE A MESSAGE AND DO NOT SPEAK.

This is all that the agent needs to do for each call. All the steps described can be done in 30 seconds. The key thing to note is that the response has to be IMMEDIATE. This is key. Therefore agent must be alert and speakers should be turned up to ensure that no call is missed.

This is a great job that can be done from any remote location and it does not require much other than time and alertness. If this sounds like something that you will be interested in we would like to hear from you.

Please let us know how much you expect in compensation on any of these basis:

per hour

per day

biweekly

per month

PLS NOTE THAT THE $30-250 LISTED ON THIS AD IS ONLY FOR CONVENIENCE AND SHOULD NOT INFLUENCE YOUR DESIRED COMPENSATION

Beceriler: Müşteri Desteği, Masaüstü Desteği, Telefon Desteği, Teknik Destek, Sanal Asistan

Daha fazlasını görün: remote support needed, online agents needed, remote text support agent, online support needed, online support agents required, online agents required, remote support agents needed, looking remote online agents, support agent needed, online remote support agents, work done home, work online customer service, work online typing, work home phone needed, work home customer support, work home computer support, web job online, virtual work online, virtual online job, virtual location, virtual agent software, typing per hour

İşveren Hakkında:
( 4 değerlendirme ) houston, United States

Proje NO: #722996

106 freelancer bu iş için ortalamada 121$ teklif veriyor

pandeypriya2003

Please check inbox. Thanks

in 30 gün içinde250$ USD
(5 Değerlendirme)
4.0
gr8support

Please check PM.

in 0 gün içinde30$ USD
(2 Değerlendirme)
3.5
LloydesignStudio

Hi sir please see pmb. thanks. Lloyd

1 gün içinde 30$ USD
(4 Değerlendirme)
3.3
algie123

Hello! Kindly refer on PMB.

in 0 gün içinde30$ USD
(10 Değerlendirme)
3.0
seovirtual

Hi, Very interested to work with you. please check PM

1 gün içinde 30$ USD
(1 Değerlendirme)
2.9
veriweb

Hi, I am interested. Please see pmb. Regards, Jay

in 7 gün içinde100$ USD
(1 Değerlendirme)
2.5
farain

Please Check Inbox

1 gün içinde 30$ USD
(3 Değerlendirme)
2.4
naderwanis

Kindly inform us of what you are selling exactly?

in 30 gün içinde30$ USD
(1 Değerlendirme)
1.9
shubhlabhtech

Hello, I am interested in your projects. Let me know the process to start up. I am an IT Security Expert with world records in my field and lot of experience(13 years) and achievements recognized globally. I have se Daha fazlası

in 7 gün içinde300$ USD
(2 Değerlendirme)
1.6
sharmaravi09

Hello! I can do this job. Please see PM.

1 gün içinde 30$ USD
(2 Değerlendirme)
1.8
missinlinque

Dear Sir/Madam, I am a hard working & reliable person who would like the opportunity to work with you. Please refer to PM.

in 5 gün içinde250$ USD
(1 Değerlendirme)
1.4
jariegurl

remote online support agents applicant

1 gün içinde 30$ USD
(1 Değerlendirme)
1.4
neil11

Greetings! Please check PMB / inbox for details. Thank you!

1 gün içinde 30$ USD
(1 Değerlendirme)
1.2
goodwork360

can be done

1 gün içinde 30$ USD
(1 Değerlendirme)
1.0
infra1010

Referring to your post published in www.freelancer.com seeking a Remote Support Agents, I present my candidature for the post. I believe my training, experience, and proven ability as a Tier One and Tier two Technical Daha fazlası

in 6 gün içinde200$ USD
(1 Değerlendirme)
0.7
atlantiscor

hi sir i can do this job

1 gün içinde 30$ USD
(0 Değerlendirme)
0.0
RyanGiggs

I want to make this job.

in 5 gün içinde250$ USD
(0 Değerlendirme)
0.0
paguia

Dear Sir, I would like to offer my services for this project. My work experience is solidly built in administration and office management. I am also a very good technical and article writer. I'm available anytime Daha fazlası

in 30 gün içinde200$ USD
(0 Değerlendirme)
0.0
mgalariana

Hi, I currently run a team of homebased agents. They are all here in the Philippines and they all have good call center experiences so there would be no issues with their communication skills whether on or off the phon Daha fazlası

in 10 gün içinde250$ USD
(0 Değerlendirme)
0.0
silverjaws

Experienced agent here with the right discipline and motivation to work from home. Please check your PMB. Thanks

in 30 gün içinde250$ USD
(0 Değerlendirme)
0.0