Technical and customer support - repost
$30-250 USD
Teslim sırasında ödenir
Looking for a technical and customer support specialist for our software (local network management software).
Task:
- reply customer requests in Live Chat, by phone, e-mail, our online helpdesk.
- be online (in Live Chat) at least 5 hours from a range 8:00am-5:00pm (EDT, GMT-5), Mon-Fri
- be ready answer phone calls within 8 hours/day.
Workload:
- up to 60 e-mail/online helpdesk requests monthly
- up to 12 hours of live help chatting or phone calls monthly
Requirements:
- fluent spoken and written English skills;
- polite and gentle communication style;
- experienced PC user; Windows Xp/Vista/7, networking.
- wish and ability to learn deeply the software provided.
- reliability and responsibility.
Bidding for the project, please specify your monthly rate.
Proje NO: #696655
Proje hakkında
Bu iş için 62 freelancer ortalamada $201 teklif veriyor
I have read the tearms for your project, a little about me, i am a computer system engineer by profession. I have been working as a L2 support engineer for an year, I have done CCNA and wimax certifications.. Networkin Daha Fazla
Hello, I have 3 yrs of experience as a customer service representative. I have been working with another company for about 2 months now doing this exact same thing, and I am doing great and they are very satisfied Daha Fazla
Hello, I am interested in your projects. Let me know the process to start up. I am an IT Security Expert with world records in my field and lot of experience(13 years) and achievements recognized globally. I have se Daha Fazla
Hi! I just read your reply to my PM earlier, and I am reapplying for the above-mentioned post. Thanks.
I would love to work for you part time - 5 hours. Dedicated and committed to work. Would glad to send you my CV for further information. Thank you for your consideration. Sincerely, Jake
I am sure that my experience and skill-set would match your requirements. I can assure you that my sincerity and dedication would prove to be an added asset if selected. Please check my PM. My monthly rate is $120.
Dear Sir, I got your email and I am bidding again for this project since I believe we could work together well with this. Please see PM. thank you.
I'll be more than willing to take this job. I am sure my experience and skills would match your requirements. I can assure you that my sincerity and dedication would prove to be an added asset if selected. I can sta Daha Fazla
