Customer Service Representative

Kapalı İlan edilme: 2 yıl önce Teslim sırasında ödenir
Kapalı

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Managing a team of junior customer service representatives.

Ensure customer satisfaction and provide professional customer support.

Requirements:

High school diploma, general education degree, or equivalent.

Ability to stay calm when customers are stressed or upset.

Comfortable using computers.

Experience working with customer support.

Müşteri Desteği Customer Retention Müşteri Hizmetleri

Proje NO: #31007607

Proje hakkında

41 teklif Uzak proje Aktif 2 yıl önce

Bu iş için 41 freelancer ortalamada $19/saat teklif veriyor

genessamaecuteng

Hello, I understand you are in need of a Customer Service Representative. I am very well trained and experienced. I am confident that my 10 years of experience in the BPO industry as well as my 12 years experience of Daha Fazla

$15 USD / saat tutarından itibaren
(1 Yorum)
6.8
FaizaBilal

Hello, Please review my profile as I have relevant skills and experience in Customer Support/Service. I have completed similar projects before for Inbound and Outbound Calling, email handling, and Live chat via Zendesk Daha Fazla

$15 USD / saat tutarından itibaren
(102 Değerlendirme)
6.7
blossomdyno

I have been onto the customer service industry for more than 19 years and been through all the stages and trends for customer service management and deliverance.

$30 USD / saat tutarından itibaren
(0 Değerlendirme)
0.0
cceleste0327

Having worked for a highly competitive Company for more than 19 years, I have acquired good experience and exposure in my field of expertise that could make use of my range of my knowledge skills and values. Knowledg Daha Fazla

$30 USD / saat tutarından itibaren
(0 Değerlendirme)
0.0
SomtoJess

Hi there, I am glad to inform you that I am a professional Virtual Assistant, Customer Support and an Administrator with 3 years of experience. I can handle incoming and outgoing customer support calls, emails & chats Daha Fazla

$20 USD / saat tutarından itibaren
(0 Değerlendirme)
0.0
Benavidez

Hello! How are you? Thank you for giving me the opportunity to apply for this project. My name is Edwin Benavidez. I am from Nicaragua but actually, I live in Canada. I know how to Manage programs such as google doc Daha Fazla

$15 USD / saat tutarından itibaren
(0 Değerlendirme)
0.0
Elvie0802

Hi there, I saw your job post, and you are looking for a CSR. I'm the one you're looking for. I used to work as a Customer Service Representative in a telco company. I enjoy having conversations with prospective cli Daha Fazla

$15 USD / saat tutarından itibaren
(0 Değerlendirme)
0.0
fatima2khalid

Dear Hiring Manager, When I learned of your need for a Customer support, I felt compelled to submit my resume for your consideration. As a reliable, self-motivated, and efficient support with experience providing remot Daha Fazla

$25 USD / saat tutarından itibaren
(0 Değerlendirme)
0.0
Eselink

I'm been a customer service representative for 2yrs in a telecommunication company and also for Opera ads just for 3month before the lockdown last year. Though I have a bsc in mathematics, I relate naturally with peop Daha Fazla

$22 USD / saat tutarından itibaren
(0 Değerlendirme)
0.0
armanbsdt

i am working as a bussiness correspondent of reputed bank as well i am also authorize distributor of bio green biodegradable product can search in net

$15 USD / saat tutarından itibaren
(0 Değerlendirme)
0.0
Jeric915

Hello. When it comes to work, I take it seriously. My goal is to satisfy my clients and their potential customer. I do not mess around. If was given a task, I do it with passion and integrity. What will you do if you h Daha Fazla

$15 USD / saat tutarından itibaren
(0 Değerlendirme)
0.0
ifuekefaith2011

Hi client! This position is just right for me as I am an experienced customer service representative agent experienced in handling phone calls, customers orders and complaints for over 2 years. I’m also very proactive Daha Fazla

$20 USD / saat tutarından itibaren
(0 Değerlendirme)
0.0
nickopamungkas33

I am an experienced 3 years of hospitality experience at The Residence Bintan and I'm interested because my experience as junior bartender, 6 month as Bar Man at Papandayan Hotel Bandung. This experience has provided Daha Fazla

$20 USD / saat tutarından itibaren
(0 Değerlendirme)
0.0
QJobs

Hello, goodday, i have great experince working in multinational companies, provided customer support inside USA. Please message me, would love to share my CV with you. Thanks

$20 USD / saat tutarından itibaren
(0 Değerlendirme)
0.0
MayNyaradzo

I have a total of 6 years work experience in this field and am confident that I am the best candidate for your vacancy also I have 6 years in the hospitality industry which prepared me well to handle customer service. Daha Fazla

$15 USD / saat tutarından itibaren
(0 Değerlendirme)
0.0
AdeayoAladebo

Hello Good day, I am interested in the job. I command impeccable crisp English, I have work experience as a virtual assistant, and experience working as a technical support professional supporting Microsoft O365 custom Daha Fazla

$20 USD / saat tutarından itibaren
(0 Değerlendirme)
0.0
Keerthisowjanya

I have worked as a telecaller earlier and can communicate in english very well. I am already working in incident management in my main job so I could use a few management skills here. I am patient and can explain custo Daha Fazla

$20 USD / saat tutarından itibaren
(0 Değerlendirme)
0.0
Adnan897

I have gone through your project.i found it related to my field of work. if you want me to start working please ping for further discussion about project.

$20 USD / saat tutarından itibaren
(0 Değerlendirme)
0.0
isahaminu293

Hey sir. am an expert on freelancer online job with much experience I have a very good communication skills morals, and understanding and also give customers good attention towards their complaint and also help them t Daha Fazla

$22 USD / saat tutarından itibaren
(0 Değerlendirme)
0.0
Mohrmd

Dear sir/madam Arabic is my mother language, and English is my second language. Because I have ben working in a customer service for 10 years it becomes one of my skills and passion so, I go through your project detai Daha Fazla

$15 USD / saat tutarından itibaren
(0 Değerlendirme)
0.0