Customer Service Representative
$15-25 USD / saat
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
Proje NO: #31007607
Proje hakkında
Bu iş için 41 freelancer ortalamada $19/saat teklif veriyor
Hello, I understand you are in need of a Customer Service Representative. I am very well trained and experienced. I am confident that my 10 years of experience in the BPO industry as well as my 12 years experience of Daha Fazla
Hello, Please review my profile as I have relevant skills and experience in Customer Support/Service. I have completed similar projects before for Inbound and Outbound Calling, email handling, and Live chat via Zendesk Daha Fazla
I have been onto the customer service industry for more than 19 years and been through all the stages and trends for customer service management and deliverance.
Having worked for a highly competitive Company for more than 19 years, I have acquired good experience and exposure in my field of expertise that could make use of my range of my knowledge skills and values. Knowledg Daha Fazla
Hi there, I am glad to inform you that I am a professional Virtual Assistant, Customer Support and an Administrator with 3 years of experience. I can handle incoming and outgoing customer support calls, emails & chats Daha Fazla
Hello! How are you? Thank you for giving me the opportunity to apply for this project. My name is Edwin Benavidez. I am from Nicaragua but actually, I live in Canada. I know how to Manage programs such as google doc Daha Fazla
Hi there, I saw your job post, and you are looking for a CSR. I'm the one you're looking for. I used to work as a Customer Service Representative in a telco company. I enjoy having conversations with prospective cli Daha Fazla
Dear Hiring Manager, When I learned of your need for a Customer support, I felt compelled to submit my resume for your consideration. As a reliable, self-motivated, and efficient support with experience providing remot Daha Fazla
I'm been a customer service representative for 2yrs in a telecommunication company and also for Opera ads just for 3month before the lockdown last year. Though I have a bsc in mathematics, I relate naturally with peop Daha Fazla
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Hello. When it comes to work, I take it seriously. My goal is to satisfy my clients and their potential customer. I do not mess around. If was given a task, I do it with passion and integrity. What will you do if you h Daha Fazla
Hi client! This position is just right for me as I am an experienced customer service representative agent experienced in handling phone calls, customers orders and complaints for over 2 years. I’m also very proactive Daha Fazla
I am an experienced 3 years of hospitality experience at The Residence Bintan and I'm interested because my experience as junior bartender, 6 month as Bar Man at Papandayan Hotel Bandung. This experience has provided Daha Fazla
Hello, goodday, i have great experince working in multinational companies, provided customer support inside USA. Please message me, would love to share my CV with you. Thanks
I have a total of 6 years work experience in this field and am confident that I am the best candidate for your vacancy also I have 6 years in the hospitality industry which prepared me well to handle customer service. Daha Fazla
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I have worked as a telecaller earlier and can communicate in english very well. I am already working in incident management in my main job so I could use a few management skills here. I am patient and can explain custo Daha Fazla
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