Customer Service Representatives - Inbound
₹12500-37500 INR
Teslim sırasında ödenir
Full Job Description
In this role, Customer Service Representatives will work remotely from their home office to provide first-class customer support for the product and service lines offered by our client. The types of customer inquiries will include, but will not be limited to requests for customer care, billing inquiries, online order tracking, website assistance, product/service information, etc. The Customer Service Representative will use dynamic communication strategies to educate the customer on all aspects of the product/service offered optimizing sales opportunities and ultimately ensuring customer satisfaction.
HOW TO MAKE A DIFFERENCE
*
• Answer incoming calls from customers in a professional, polite, and courteous manner.
• Go the extra mile to delight our customers!
• The ability to meet and exceed set goals.
• Build sustainable relationships of trust through open and interactive communication.
• Accurately document and update records in required systems.
• Provide prompt resolutions to customer inquiries by providing appropriate and accurate information.
BENEFITS
• Paid time off
• Career growth opportunities
• Work from home
QUALIFICATIONS
• Applicants must be 18 years of age or older
• Requires high school diploma or equivalent
• Excellent communication in English and presentation skills
• Prior technical service or call center experience is preferred
• Ability to work remotely in a designated area free from any distractions
• Desktop/laptop with direct connection to a modem (Windows 10 , 4GB RAM and 25mbps dl/10mbps up internet speed)
• USB noise cancelling headset with microphone
Job Types: Full-time, Permanent
Schedule:
• 8 hour shift
• Evening/Night shift
• Weekends
Education:
• Secondary School (preferred)
Experience:
• customer service: 1 year (preferred)
Work remotely:
• Yes
• Work from home
•
Job Type: Full-time
Proje NO: #31921657
Proje hakkında
Bu iş için 41 freelancer ortalamada ₹26780 teklif veriyor
Hello, Please review my profile as I have relevant skills and experience in Customer Support/Service. I have completed similar projects before for Inbound and Outbound Calling, email handling, and Live chat via Zendesk Daha Fazla
Dear potential client I understand that you are looking for a superb customer service rep who speaks and write fluent English and can complete the task below. I am the most suitable person for the job because I underst Daha Fazla
Hello, My name is Jignesh Kumar from Bangalore, India. I have 15 plus years of work experience with top MNC's across the globe. Please connect with me to discuss further on this opportunity. Thank you. Regards, Jign Daha Fazla
Hello. I can see that you're in need of customer support representatives and I would like to offer my services. With 3 years of experience as customer support agent for eCommerce companies, my roles included those st Daha Fazla
Hi There! Working in the BPO industry gave me a lot of opportunities such as; being a Customer Service Agent, Team Leader Trainee, Program Ready Trainer and Compliance, and Quality Auditor. I am skilled in Data Entry, Daha Fazla
Working in the food producing company gave me knowledge anout handling customers and i think i am the best candidate for this job considering the fact that i have once worked as a secretary for over 1yr..I'd be waiting Daha Fazla
Hi, I am professional with 9+ years of experience in customer support and sales in international bpo ( inbound and outbound) US process - Dish network. I hold excellent communication skills and can educate customer a Daha Fazla
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Hi, I am an expert in customer service and can start immediately. I can do this project for ₹30000 for a month I am a professional with four years of experience in customer support and I am an university Daha Fazla
Hello Client, Top of the day to you, having gone through the details of your project, i confidently present myself and the best candidate for the job. I am an experienced customer support office with over 6 years exper Daha Fazla
I have experience in managing a customer support team and have myself worked as a customer support executive for 1 year
Hi Client, I am ready and available for your project, I have taken my time to go through your job description and I can confidently say this project is for me, I like to be part of this wonderful project, I am a profes Daha Fazla
I have a total of 6 years work experience in this field and am confident that I am a good fit for the vacancy. My present position has taught me the importance of clear communication and customer service over the phone Daha Fazla
Dear Recruiter, I hope you are healthy and safe! I have read your project description and am very interested in working with you. I have all the qualifications required and am better in communication with customers. Daha Fazla
Dear Sir, I can work from home. I can handle the customers politely since i have experience in the field of supervising. I can also communicate clearly about the product to the customer.
Greetings, I have gone through your post and, I'm very confident to work on this project as I Have been working as a customer care and sales agent 2 years in Vodafone UK which is well known for its strict standards of Daha Fazla
Hi am tosin I have read your project description and I understand your project that you need a customer service representative, that can speak English fluently and has a computer 4gb ram with window 10 and a connection Daha Fazla
Hi Having gone through the job description, I'm sure you'll get real value for money if I handle this task for you. I have over 5 years experience in customer service roles. I deliver both promptly and professionally. Daha Fazla
Cupcake Hi there, I just read your posting. It sounds like you need an expert in Customer Service to help you engage with your customers and clients. I have an extensive background in Customer Service Support with a Daha Fazla
Hello good morning i read what is needed and i'd like to have the opportunity to do this project.a i have TOEFL certificate in English . I have also nearly three years experience in a similar job which is social media Daha Fazla