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Customer Success Representative - Remote

*NOTE*: This is a full-time position, 40 hours per week.

We’re Foodee, a team of food experts who believe the quality of food matters. We help corporations spread the power of good food by curating menus from top local restaurants and deliver them to your office.

We’re looking for a CONCIERGE REPRESENTATIVE, who is extremely motivated to develop our customer engagement across all city markets. This is a high growth opportunity for the right person looking to utilize their skills and become an integral part of building and growing a new brand. This is an amazing opportunity to learn all the aspects of building and running a high growth start-up company!

KEY DUTIES:

- First line of response to all customer and restaurant partner inquiries; from restaurant recommendations to billing issues, service questions and general concerns

- Proactively contacting customers and restaurant partners to provide order updates and a high-touch service

- Building and developing positive relationships with current and potential customers

- Problem solving and turning frustrated customers into repeat customers

- Ensuring exceptional service delivery

ABOUT YOU:

- Confident, friendly ‘people person’ who can establish and maintain solid relations

- Quick thinker, fast learner and problem solver

- Excellent written and verbal communication skills

- 1+ years of experience in a customer-facing role

- An entrepreneurial mindset is a must

- An ability to get things done and done well

- High tolerance for fast-paced, rapid change

- Excellent Customer Service Skills

- Experience in Call Centre - Phone, Chat and Email Support

- Flexible availability is a must

*ENGLISH SPEAKING COUNTRIES ONLY*

Beceriler: Müşteri Hizmetleri, Müşteri Desteği, E-posta İdaresi, Telefon Desteği, Zendesk

Daha fazlasını görün: customer success representative, customer support representative, kpi customer service representative

İşveren Hakkında:
( 0 değerlendirme ) Canada

Proje NO: #14866739

25 freelancer bu iş için ortalamada 1061$ teklif veriyor

jkaranm

Hi Future Client, Our business is to make your business effective, profitable, & efficient.We are able to have a sound understanding of our Clients’ operations and their corporate goals, and we continually bring kno Daha fazlası

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itsmugunthan

Dear Hiring manager, I have gone through your job posting and become very much interested to work with you. I am an expert in these fields. I have already completed several projects like and I have excellent command o Daha fazlası

in 20 gün içinde843$ USD
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sarbjeet911

Hello Sir/Madam, I have good experience in the field . I love to build a long term relationship and ready to work for full time. Relevant Skills and Experience I worked on same task for many client like Wpgroupbuy , Daha fazlası

in 20 gün içinde750$ USD
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3.8
jason08bautista

m Relevant Skills and Experience m Proposed Milestones $750 USD - m

in 20 gün içinde750$ USD
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3.9
bhosale21sachin

Hi there, my name is Sachin and I'm full-time Virtual assistant with 4 years of experience in Customer service, Data entry, Phone handling and Social media marketing. Regards, Sachin Bhosale Relevant Skills and Exper Daha fazlası

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bpo0995

I have a great experience of handling customer service duties and have worked in this industry for over ten years. I am fast learner and love to play my role in helping my clients grow their business. Relevant Skills Daha fazlası

in 20 gün içinde1250$ USD
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1.6
JYEO2

Hi, I'm from Singapore, bilingual in both English and Mandarin (if you need any help with that). I am an experienced customer service personnel from the hotel industry. Thank you! Relevant Skills and Experience Email Daha fazlası

in 20 gün içinde1333$ USD
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trehangaurav

We have ready infrastructure & workforce to start your project, industry best customer service professional with 15+ years of experience. We can contribute to the success of your business. Relevant Skills and Experien Daha fazlası

in 30 gün içinde1055$ USD
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merfantzbpo

Surely cut the costs of your company to nearly 50 percent and would increase the profit scales, we are the leading outsourcing service provider Relevant Skills and Experience Salesforce.com System Administration Admin Daha fazlası

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king18yat

In the bid amount, I shall provide website version, android and ios applications. I shall have daily communication and will provide daily updates. g Relevant Skills and Experience g Proposed Milestones $1250 USD - g

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kemardohynes

My name is Kemardo Hynes. I am confident of being a great asset to your company as I have worked at Humana, Keais Records Retrieval and Versatel Marketing in the USA. Relevant Skills and Experience I have 2 years o Daha fazlası

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i8solutions

i am star customer service rep Relevant Skills and Experience i am star customer service rep Proposed Milestones $1250 USD - i am star customer service rep

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yourvirtualworld

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Yashikak

I would like to introduce our company, Sumyak Technologies Pvt Ltd, which is based out of New Delhi and has been in business for the past one year. We are an established and popular company with an excellent track re Daha fazlası

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ovship

In Long Island, NY Excellent customer service,communication,time management skills 4+ years experience Professnal, reliable,organized,eloquent on the phone,email,chat Motivated leader and team player Relevant Skills a Daha fazlası

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patinogel

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mcabrera

I have vast experience in customer service in various industries. I lived in New Zealand for 3 years and in Ireland for 4 and in addition I've a near native English level. I always go the extra mile for customes while Daha fazlası

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