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I recently cancelled a project after discovering the freelancer had used fraudulent bidding practices and then walked back on the offer. Although the freelancer has already acknowledged the cancellation, the milestone payments I released are still sitting in their account. I need someone who understands Freelancer.com’s dispute and refund procedures to guide me, step-by-step, through reclaiming those funds. Your role is to help me assemble the evidence, open or escalate the dispute inside the platform, and word my messages so they meet policy requirements and maximise the chance of a full refund. Clear, concise instructions and quick turnaround are essential because each day that passes reduces my leverage. You should already be familiar with the nuances of milestone payments on Freelancer.com, typical timeframes, and the documentation the support team expects. Experience handling similar refund or charge-back situations will be a big plus. I’ll provide screenshots, chat logs, and any other information you request as soon as we start. The job ends once the refund has been issued or the dispute reaches its final resolution and I have clear next steps.
Proje No: 40066968
10 teklifler
Uzaktan proje
Son aktiviteden bu yana geçen zaman 2 ay önce
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10 freelancer bu proje için ortalama $20 USD teklif veriyor

Hi, I will work with you step-by-step, providing clear instructions on how to assemble the necessary evidence, open or escalate the dispute, and craft your messages to maximize the chance of a full refund. Here’s how I’ll help: Review and organize all relevant evidence (screenshots, chat logs, etc.). Guide you on how to open a dispute or escalate the issue within Freelancer.com’s platform. Assist with drafting clear and concise messages that comply with Freelancer.com’s policies. Keep you informed of each step to ensure swift action within the platform's timeframe. Ensure you have a clear understanding of the dispute process until the funds are successfully reclaimed. I’ll make sure we follow the correct procedures to give us the best chance of a successful resolution. Let’s start immediately, and I’ll be ready to assist with any information you need. Best regards, Jessica
$30 USD 7 gün içinde
3,5
3,5

Hey James J., I just finished reading the job description and I see you are looking for someone experienced in Conflict Resolution, Customer Service, Customer Experience, Time Management, Documentation and Customer Support. This is something I can do. Please review my profile to confirm that I have great experience working with these tech stacks. While I have few questions: 1. These are all the requirements? If not, Please share more detailed requirements. 2. Do you currently have anything done for the job or it has to be done from scratch? 3. What is the timeline to get this done? Why Choose Me? 1. I have done more than 250 major projects. 2. I have not received a single bad feedback since the last 5-6 years. 3. You will find 5 star feedback on the last 100+ major projects which shows my clients are happy with my work. Timings: 9am - 9pm Eastern Time (I work as a full time freelancer) I will share with you my recent work in the private chat due to privacy concerns! Please start the chat to discuss it further. Regards, Syed.
$10 USD 2 gün içinde
0,0
0,0

Dalam proposal saya, saya menawarkan layanan customer service yang fokus pada kepuasan pelanggan, penanganan komplain secara profesional, serta komunikasi yang cepat dan jelas untuk membantu meningkatkan kepercayaan dan loyalitas pelanggan terhadap bisnis Anda.
$20 USD 7 gün içinde
0,0
0,0

I can guide you step-by-step through Freelancer.com’s dispute and milestone refund process to maximise your chances of a full recovery. I’m familiar with how milestone releases, cancellations, and disputes work on Freelancer, including the timelines, evidence requirements, and the exact wording Support expects to see. I’ll help you organise screenshots and chat logs, identify policy violations (such as fraudulent bidding or misrepresentation), and open or escalate the dispute correctly inside the platform. I’ll also draft or refine your messages to Support so they remain factual, compliant, and persuasive — avoiding anything that could weaken your claim. If escalation is required, I’ll guide you through the next steps and explain what outcomes to expect at each stage. I understand time is critical in these cases, so I’ll work quickly and keep instructions clear and actionable. The engagement continues until the refund is issued or the dispute reaches its final resolution with clear next steps. I’m ready to start immediately once you share the relevant screenshots and chat history.
$20 USD 7 gün içinde
0,0
0,0

Hi! I understand how freelancing refunds work and the importance of handling them accurately and professionally. I’m detail-oriented, reliable, and able to follow platform guidelines strictly. I can review cases carefully, communicate clearly, and deliver results on time. I’m ready to start immediately and work independently with minimal supervision. Thanks!
$20 USD 7 gün içinde
0,0
0,0

Hi James, I understand how frustrating it is to have milestone payments stuck after a project cancellation, especially when dealing with a freelancer who used fraudulent bidding. Recovering those funds quickly is critical, and I can guide you step-by-step to ensure you follow Freelancer.com’s procedures correctly. Here’s how I would approach your project. I’ll help you assemble all necessary evidence, draft messages that meet platform policies, and walk you through opening or escalating the dispute. Each step will be clear and actionable so you can act immediately without risking any leverage. I’ve assisted clients with Freelancer.com disputes and similar refund situations before, ensuring milestones are reclaimed efficiently. I’ll leverage knowledge of typical timeframes, required documentation, and communication strategies to maximise your chance of a full refund. If this approach works for you, the next step is simple. Share the screenshots, chat logs, and any other relevant details, and I’ll start guiding you through the process immediately so we can move toward resolution quickly.
$20 USD 7 gün içinde
0,0
0,0

Hello, I’m interested in assisting you with organizing and progressing your dispute on Freelancer.com. While I am not a platform specialist, I am highly detail-oriented and comfortable working closely with instructions, policies, and support guidelines. I can help you organize evidence, draft clear and professional messages, and ensure nothing is missed while following Freelancer.com’s official dispute process. How I can support you: Organize screenshots, chat logs, and timeline of events clearly Help draft polite, policy-compliant messages for support and dispute escalation Follow Freelancer.com’s help articles and instructions step by step Track timelines, responses, and required next actions Ensure all communication remains clear, factual, and professional I understand the importance of acting quickly and carefully in situations involving released milestones. I will focus on clarity, accuracy, and consistency while supporting you through the process. I can start immediately once you share the available information, and I’ll work with you until the issue reaches resolution or clear next steps are confirmed. Thank you for considering my application. I look forward to assisting you. Best regards, Chandrakant
$19 USD 7 gün içinde
0,0
0,0

Colorado Springs, United States
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