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INCOMM ONLINE CUSTOMER SERVICE

ABOUT THE COMPANY: (INCOMM FINACIAL SERVICES)

Leveraging deep integrations into retailers’ point-of-sale systems, InComm provides connectivity to a variety of service providers that allow consumers to conduct everyday business at more than 450,000 points of retail distribution worldwide. Whether those consumers are activating prepaid products, paying bills, enjoying real-time discounts through a membership card, purchasing digital goods in-store or adding funds to an online account, InComm is there to provide unique gift-gifting opportunities, cater to on-the-go shoppers, deliver added value through loyalty programs and serve cash-based consumers. With 186 global patents, InComm is headquartered in Atlanta with a presence in over 30 countries in North and South America, Europe and the Asia-Pacific region.

Gift Card Impressions (GCI), an InComm company, provides engagement and gifting solutions to leading retailers, Gift Card Brands and leading corporations. The company has received 30 industry awards for innovation in the last 6 years and has more than 98 patents issued with another 30+ patents pending in the US and worldwide. The company’s leading edge research allows the company to understand how to provide revolutionary communication and gifting solutions that enhance engagement and create more meaningful and shareable experiences for consumers and businesses. Learn more about GCI at www.giftcardimpressions.com.

About This Opportunity

Gift Card Impressions (GCI) is looking for a temporary Customer Service Representative to provide tier 1 customer support during our seasonal increase in consumer calls. In addition, this position will assist with other projects in the office.

Gift Card Impressions (GCI) is looking for a temporary Customer Service Representative to provide tier 1 customer support during our seasonal increase in consumer calls in addition to other projects in the office.

Responsibilities:

Answer incoming consumer calls and emails.

Provide Tier 1 customer support to consumers.

Enter and track cases in Netsuite, and provide updates to the digital team.

May be requested to perform other miscellaneous tasks/duties to support other teams as time allows.

PREFERRED QUALIFICATIONS;

-Must be able to work 11/1 through the end of the year 40 hours/week (FLEXIBLE SCHEDULE).

-Would be required to work Tuesday through Saturday (REMOTELY).

-2+ years of Customer services experience.

-Over the phone customer service experience.

-Basic computer skills including Microsoft Word and Excel.

-Must have excellent typing and documentation skills.

--Ability to participate and complete mandatory training (this schedule may be different from your production schedule upon hiring).

-Must be able to work 11/1 through the end of the year 40 hours/week. This is a contract assignment.

This is a contract assignment.

REQUIREMENTS:

-When applying, please be sure to verify that your mailing address in our system is an address where you can receive equipment to ensure that there are not delays in receiving your equipment. Make sure you add the apartment number (if any). PO Boxes are not supported and we must have a physical address for you to receive your equipment.

-A minimum of 10 mbps download and 5 mbps upload speed from a reliable internet provider only!

Beceriler: Çağrı Merkezi, Müşteri Hizmetleri, Müşteri Desteği, Proje Yönetimi

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İşveren Hakkında:
( 0 değerlendirme ) Montreal, Canada

Proje NO: #18109148

Bu iş için 23 freelancer ortalamada $162 teklif veriyor

lavizsolutions

Hi, I do have worked on UK based company that provide retail software. they are having back office and point of sale application. having support team in India , they have custom developed complain management system t Daha Fazla

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3.3
yourvirtualworld

I believe that my more than 8 years of experience in the outsourcing industry doing project management and customer support as well as from an international IT company like SUN Microsystems would be of enormous benefit Daha Fazla

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2.4
bpo0995

After reviewing the job post and the description I believe I am the best fit for this role. I I have been working in customer service for over ten years and specialize in phone support. I have a great experience of ans Daha Fazla

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quickapp100

Hello I am Krishna from Lucknow India i do have 3 years experience in customer service 4 years experience in Accounting, Book Keeping & windows programming i completed my MCSE & ADSE , Which Makes My profile as Daha Fazla

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hristovborisst

Hello there got the experience to do this job looking forward to get in touch with you feel free to contact me anytime thanks.

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amitathukral

More than 10 yrs of perience handling customers for online and offline. Handled support emails and handling queries of the customers pertaining to technical as well non technical. Relevant Skills and Experience Custom Daha Fazla

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hmzakir3

Dear Sir / Madam, I am applying for the Customer Service Executive position. I am sure you will agree that my experience coincides with the qualifications in your posting. I have five years of experience holding this Daha Fazla

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shanksss

Dear Client we are very much established in the services you are looking for , we are having our 130 agents handling different companies virtual assistance with many more data entry work too which normally includes: Daha Fazla

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unix2018

Hi there, Thanks for providing us the details on your job post. I have over 6 years of extensive experience in Call Center Industry for Phone, Email, Chat, Data Entry and Sales and also have own team. Aside f Daha Fazla

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kuldeepakshara

Respect Sir/Madam, My name is Kuldeep Patel. I completed my B.E in Mechanical engineering. I have done jobs in mall as customer service executive too.

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kunalbhalerao3

I have almost 4 years of experience in call centre. Relevant Skills and Experience I have almost 4 years of experience in an international voice process

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erickaie33

Hi, there I am very creative and have experience both in outbound and inbound. I have experience in selling or marketing product directly for AT&T . Booking appointments and convincing customer with facts and explainin Daha Fazla

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rsarjun222

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aliah0926

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powpei7ou

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muslimahVA

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