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Jarvee management & Customer support

About us:

We are based in Los Angeles and provide online marketing services to businesses.

Project overview:

We're looking for a reliable, honest and capable Virtual Assistant to provide customer support via live chat and Zendesk and handle email management.

Must be able to start immediately

Hours: Preference may be given to applicants with the weekend, holiday availability and 2 years working experience in the related field.

System Requirements:

A reliable internet home connection is a must

Laptop or computer with a hard-wired internet connection

Google Chrome (latest version to the third oldest is acceptable)

Mac 10.9+ or Windows 8, 8.1, 10

Minimum 4Gb of RAM (8Gb recommended)

Processor: 2 GHz or faster 32-bit or 64-bit

Optimal screen resolution is 1280 x 1024 or better

Responsibilities:

-Managing software (experience using Jarvee is preferred but not required.)

-Email Marketing Management (experience using Mailwizz is preferred but not required.)

-Other admin tasks as needed.

Skills Requirement

Proficient in Google Docs, Spreadsheet, MS Excel

Knowledge and experience in Jarvee, Mailwizz preferred but not required

Excellent written English skill using proper grammar and spelling

Experience in customer support using Zendesk

Any other valuable skills you may have will be a plus

Qualifications:

Must be highly organized and detail-oriented

Have the mindset of problem-solving

Ability to learn quickly

Can multitask

Is self-motivated and dedicated to the role (s)he’s been assigned.

Preference may be given to technically inclined applicants with experience in marketing, writing. Customer support

Education: Bachelor's (Preferred but not required.)

Work Location: Remote/Work from home

BENEFITS

This is a full-time opportunity on a long term basis for a truly exceptional VA rockstar.

All applications must include a cover letter and resume and her/his email address

When applying for this position, please let me know what feature you use to create canned responses in Zendesk.

In your proposal, please share a brief summary of your skills and specify your level of required skills and experiences, and availability.

Beceriler: Müşteri Desteği, E-posta Pazarlama

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İşveren Hakkında:
( 0 değerlendirme ) Los Angeles, United States

Proje NO: #20558154

Bu iş için 9 freelancer ortalamada $5/saat teklif veriyor

Aishoo15

For canned responses you can turn a ticket you’re working on into a Macro. I have worked on zendesk for about two years handling live chats, tickets, crm, etc. Voice sample [login to view URL] Dear hir Daha Fazla

$6 USD / saat
(4 Değerlendirme)
2.9
naidu92

Hello, I have reviewed your project description, I've over five years of experience as a customer support associate / Technical support agent(Amazon for 2.5 years) for Chat and Email process. I can quickly build rapp Daha Fazla

$5 USD / saat
(1 Yorum)
2.5
Sumra1991

Hello, I see that you need a customer support agent, I have previously worked on Zen-desk, I am Sumra, a native Canadian with excellent English writing abilities, good grammar and excellent vocabulary. I have completed Daha Fazla

$5 USD / saat
(1 Yorum)
2.2
Nktmfreelancer19

Hi I will be happy to help you with your project with 8 year's experience in inbound and Outbound customer service and Chat / Email operations. I've worked with Convergys BPO US based MNC Call Center. I've recently c Daha Fazla

$6 USD / saat
(0 Değerlendirme)
0.0
msmelbienes

Good day! Hi, I am Melannie, an experienced Virtual Assistant with a firm grip of the English language. I work quickly, efficiently and confidently because I love what I do, I'm extremely motivated and a great manag Daha Fazla

$8 USD / saat
(0 Değerlendirme)
0.0
o0apra0o

I’m Apratim Barua, an IT consultant having over 10 years of experience in web-based solutions, handling customer relations for businesses (both start-ups and established), in addition to quality assurance, sales, and m Daha Fazla

$2 USD / saat
(0 Değerlendirme)
0.0
Angelac1012

I have been in the BPO industry for 7 years and In my experience, I consider myself as a Customer service expert. I do decision making in whats best for both parties making the company happy and able to help customers Daha Fazla

$6 USD / saat
(0 Değerlendirme)
0.0
Suryakumarsales

Hi Gentleman Good day This is Surya, i have 5+ years of experience in International sales and core sales(IT and Non IT Platform) , and i have completed MBA in high standed university I just over come with you job Daha Fazla

$5 USD / saat
(0 Değerlendirme)
0.0
Sherome031

Hi! I previously worked as an email support representative for a dropshipping site. We previously used Zendesk to answer customer's concerns before transitioning to their proprietary ticketing system. I can always use Daha Fazla

$5 USD / saat
(0 Değerlendirme)
0.0