Closed

Part time daily customer service

We need someone who can check customer service emails, process replacements, and verify orders daily. This is a long-term, ongoing position. This job takes about 30 minutes per day.

Responsibilities:

- Processing replacement shipments for customers after checking daily emails

- Verifying addresses and checking over orders before approving them to ship

- Updating inventory records

- Sending customers a feedback request form weekly

Requirements:

- Must be fluent in English

- Must have reliable internet connection without frequent power outages

- Must be comfortable interacting with customers in a polite and friendly manner

- Must have previous customer service experience

- Must be able to complete the job sometime after 4:00 AM and before 8:00AM (UTC−05:00)

Notes: I have a detailed training website with instructions and FAQ's so you can quickly learn the material.

***** NO agencies please

Please answer these 4 questions in your proposal:

1. We start shipping at 8:00 AM (UTC−05:00). We need to have all the emails checked and replacements processed before the warehouse start shipping. Are you able to complete this job each morning after 4:00 AM and before 8:00AM (UTC−05:00)?

2. A customer received a damaged item in the mail. We need to send a replacement. In your own words please write a response to the customer.

3. Tell me about an experience you’ve had with a really irate customer. How did you handle it?

4. What would you do you do if a customer points out a big, known issue with your product or service?

Beceriler: Müşteri Desteği

Daha fazlasını gör: avg usa customer service work time, part time system administration service, virtual customer service part time, part time customer service jobs near me, part time customer service call center jobs, airtel customer care part time job, customer service representative part time salary, part time customer service representative job hiring, part time customer service jobs work from home, part time customer service representative jobs, part time customer service jobs amazon, customer support, email handling, part time online customer support, customer service part time, part time customer service, part time daily basis, part time daily payment, part time daily home jobs, part time daily basis pay job

İşveren Hakkında:
( 88 değerlendirme ) Columbia, United States

Proje NO: #16282104

Bu iş için 58 freelancer ortalamada $6/saat teklif veriyor

jonna88

Hello there, hope you are doing fine. Below are the answers to your questions. 1. Yes I can. 2. May I know what is the item and would you please let me know what was the damaged. Please provide your full address Daha Fazla

$8 USD / saat
(18 Değerlendirme)
5.2
MosesWanjala

Hi there, I have read your project details and I have seen you need a professional customer support. Am a professional customer support assistant with a bachelor degree, been working in the same position for a period o Daha Fazla

$2 USD / saat
(4 Değerlendirme)
1.9
FutureAp

Hi there- I am Ahtesham I have 9 years of experience in customer service and admin support tasks with International clients indian Offshore center. I have been working as freelancer since last 2 years successfu Daha Fazla

$5 USD / saat
(1 Yorum)
1.6
aftabyounas

I can do tasks according to your requirements …. Kindly share your details…. Your satisfaction is my first priority …..Thanks

$2 USD / saat
(0 Değerlendirme)
0.0
jfr5a71b238022a4

ANSWERS TO THE QUESTIONS: 1. YES [login to view URL] MR. ***, APOLOGIES FOR THE DAMAGED ITEM THAT WAS SENT TO YOU. WE MADE SURE THAT A REPLACEMENT ITEM HAS NO DEFECT BEFORE RESENDING IT TO YOUR NOMINATED ADDRESS. AGAIN, WE AP Daha Fazla

$6 USD / saat
(0 Değerlendirme)
0.0
maimunayusuf

Dear sir/madam, 1. Im able to work on the stipulated hours and i will make sure i have read and process all the replacements within the given time. 2. We regret having sent a defective item. Here at ABC, we make sure Daha Fazla

$5 USD / saat
(1 Yorum)
0.0
agarshan

HI i read your description and i am willing to work with you. I will deliver my work on time without making any errors. i have a quite a good knowledge in English. Let me answer your questions 1. yes i can work on any Daha Fazla

$4 USD / saat
(0 Değerlendirme)
0.0
$5 USD / saat
(0 Değerlendirme)
0.0
cgalloalgarme

Hi! My name is Catherine Algarme. I'm handling a team of 17 amazing agents wherein our goal is to provide an excellent service. Yes, I can complete the task every morning after 4am and before 8am. Relevant Skills and Daha Fazla

$6 USD / saat
(0 Değerlendirme)
0.0
furqanahmed55

Hello, I graduated from Boston University USA. I have many years of customer service experience. I have decent English and communication skills. I am very flexible in my work hours. I am available as per US tim Daha Fazla

$8 USD / saat
(0 Değerlendirme)
0.0
alfredsadueste

Dear Sir/Mam, This letter is to express my interest in your job posting for Customer Service. I have a Bachelor’s degree in Information Technology, and had worked in a Call Center industry for 8 years and have been Daha Fazla

$5 USD / saat
(0 Değerlendirme)
0.0
nsudha83

1. Yes will complete this job each morning after 4:00 AM and before 8:00AM (UTC−05:00) 2. A customer received a damaged item in the mail. We hereby confirm the reception of your complaint regarding damaged product Daha Fazla

$3 USD / saat
(0 Değerlendirme)
0.0
Hannariccidemesa

I am Hanna Ricci de mesa, living in the Philippines. Your company provides many services that I have had experience with, in a variety of capacities. I am a former call center agent as Customer Service representative. Daha Fazla

$5 USD / saat
(0 Değerlendirme)
0.0
maancampana19

Im a computer literate, knowledgeable in Microsoft word and excel. I have an accurate speed skill. Im a fast learner and detailed oriented. Willing to be trained and eager to learn new things. Relevant Skills and Expe Daha Fazla

$2 USD / saat
(0 Değerlendirme)
0.0
ritzpdc

I've worked from home as a Work Manager for a Pipeline Manufacturer based in Oklahoma for 5 years and I have a lot of knowledge on working online. I have experience with Hootsuite, Craiglist, maintaining Shopify accoun Daha Fazla

$6 USD / saat
(0 Değerlendirme)
0.0
andrequintal

Hi, My name is André. I am a traveler, writer, and a customer support specialist. Until some months ago I worked as a full-time manager in a big company. After years working under “company rules” I decided it was Daha Fazla

$7 USD / saat
(0 Değerlendirme)
0.0
lpinzon12

Hi, Due to limited space, I have only managed to include below my responses to your questions: 1. If the emails are all replacement requests, my answer is Yes! [login to view URL] you for reaching out to us to report this Daha Fazla

$5 USD / saat
(0 Değerlendirme)
0.0
hiadavaleza

Hey how are you? Hop you are doing well. My name is Aury and I have 5 years experience in customer services, dealing with rude guests, complaints etc... I can start work immediately. I have the time you're requiring av Daha Fazla

$4 USD / saat
(0 Değerlendirme)
0.0
hamiltoncastro

I have plenty experience in Logistics which includes customer service, datta entry, office work and telecommunications!!! I have 15 years of experience in this field..

$5 USD / saat
(0 Değerlendirme)
0.0
rqdrosario

A proposal has not yet been provided

$5 USD / saat
(0 Değerlendirme)
0.0