Greetings,
In light of your specific needs for this project, I believe I am the right person for this job. Though I have only been here a short while, I have 4 years of experience working in Data Entry, Excel, Microsoft Office Tools, Copy Typing and Customer Service (via different mediums). To go more in-depth:
• I developed and implemented a timeline to achieve targets and conduct weekly performance reviews while maintaining day-to-day activities such as tracking attendance, real-time monitoring and creating files for smarter work.
• Handle clients' emails, regarding questions and inquiries concerning billing, claims etc.
• Work in single or multiple queues over different channels of customer contact, and stay informed about all services, products and promotions.
• I can type 40 WPM with a 98% accuracy so I can complete multiple pages of data transfer or transcription before the deadline.
I am detail-oriented, willing and eager to learn new things, flexible, possess great organizational skills and big on integrity.
I would appreciate your consideration. If you think there is a shared interest or would like to discuss this proposal further, please do not hesitate to contact me via chat.
Thank you for your time,
Kemmoya O