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Virtual Customer Service - Technical Support

Do you love helping others? Are you a compassionate communicator, a problem-solver that can multi-task ? If so, then I here want to hear from you.

Requirements:

• Technical aptitude with a confident familiarity of Smartphones, tablets, operating systems, PC and Macs

• Minimum 6 months experience providing service to customers in some capacity (via phone, chat, in person, etc.)

• Handle multiple computer applications at one time

• Understand the concepts of navigation, search engines, downloading music, and other web based applications

• Attend approximately five to six weeks of required virtual training on a fixed schedule that may include nights or weekends

• Complete initial training with 100% attendance and a minimum 80% passing score on final training exam.

• Ability to type 35 WPM while talking to customers

• Successful completion of pre-employment assessments and a background check

• A distraction free workspace that will allow you to meet our requirement of working independently without other parties being in the workspace during your scheduled shift. An area where no other parties would enter your workspace during your scheduled shift for any reason.

• Be able to guard client information closely by ensuring that no cell phones, pens, tablets, devices that capture information are in the work area.

• High Speed Cable Internet Service (10 megabits download and 3 megabit upload) from a reliable cable provider. Satellite internet not acceptable

• High School Graduate or general education degree (GED) required

• 18 years of age or older

Beceriler: Müşteri Desteği

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İşveren Hakkında:
( 0 değerlendirme ) United States

Proje NO: #17555080

Bu iş için 29 freelancer ortalamada $5/saat teklif veriyor

Excelentt

I can operate Mobile and System OS very smoothly. I have 5 years of experience. I can multitask with different applications. I do Understand the concepts of navigation, search engines, downloading music, and other Daha Fazla

$8 USD / saat
(26 Değerlendirme)
5.9
jitendras179j

t's straight and simple - what sets us apart is the years of expertise in this field. One of our Major strength is Virtual Assistance. My team will ensure all the workflow is better paced up and regularly done. We expe Daha Fazla

$3 USD / saat
(0 Değerlendirme)
0.0
sonu4np

HI, My name is Ken. I manage a small Call Center and Data Solutions at the Philippines. We have 36 seats and, currently, have 18 active agents. We have pending applicants that can start working anytime as needed. Our Daha Fazla

$5 USD / saat
(0 Değerlendirme)
0.0
sandfrey01

what makes me the best candidate for this are my skills, along with making sure my customers are satisfied ,solving all their needs, keep a good relationship with them and the fact that im a people person

$5 USD / saat
(0 Değerlendirme)
0.0
gsalvo11

I have experience with Technical Support through phone and chat. I used to work with Norton Anti-virus. Definitely qualified for this job.

$4 USD / saat
(0 Değerlendirme)
0.0
RgRohit05

Experience on the Scientific research and Education tutor, Article and CV writing. Having a experience in Research Article in Indian Institute of Science(IISc) Bangalore and Wayne state university (WSU) MI USA. I h Daha Fazla

$5 USD / saat
(0 Değerlendirme)
0.0
jovit19jpp

Hello there!   My name is Jovit. I would like to apply for this post to be a part of your team.   I believe that my strong customer service, technical and service desk experience will make me a very competitive ca Daha Fazla

$5 USD / saat
(0 Değerlendirme)
0.0
analinb88

I am hardworking, honest and can work in minimal supervision. I have 1 year callcenter experience and been in customer service industry for 10 years.

$3 USD / saat
(0 Değerlendirme)
0.0
sjlima1122

Hello, I am the best prospect for the position. I possess the necessary skills and experience you are seeking and would make a valuable addition to your company as I always exceed expectations and have great experi Daha Fazla

$7 USD / saat
(0 Değerlendirme)
0.0
jacqdelapaz

Hello! I have been an IT Service Desk Analyst for a little over 6 years now. I have worked on different time zones, supporting users globally via phone, chat and email. My expertise are Access Administration, Active Daha Fazla

$5 USD / saat
(0 Değerlendirme)
0.0
tobydman

A good day to you, My name is Toby, i worked for the BPO industry for 2 yrs as a billing specialist, product support, and been also part of retention and technical team the client was able to provide a tool/software Daha Fazla

$4 USD / saat
(0 Değerlendirme)
0.0
jaymurabia

I do have an experience in web chat support and email support with different applications as I have worked for Vodafone UK customer service support.

$2 USD / saat
(0 Değerlendirme)
0.0
vishnukanwer

Hello, I have handled thousands of customers while working with my previous [login to view URL] more information about the requirement. Regards, Vishnu. Kanwer Relevant Skills and Experience Customer service for two Daha Fazla

$5 USD / saat
(0 Değerlendirme)
0.0
twinkles740

I own a call center in the Philippines and I can provide you tech support agents. We can start immediately. Thanks!

$11 USD / saat
(0 Değerlendirme)
0.0
$7 USD / saat
(0 Değerlendirme)
0.0
$8 USD / saat
(0 Değerlendirme)
0.0
$5 USD / saat
(0 Değerlendirme)
0.0
Sambang2206

We have all the set up as you mentioned and ready to take this project. Let us know if we can take this on a positive note..

$4 USD / saat
(0 Değerlendirme)
0.0
afzal5488

Willing to join asap. Have worked on tech support via online chat platform. Have experience in customer service too.

$5 USD / saat
(0 Değerlendirme)
0.0
prafulakhani

We are a registered pvt. Ltd company looking for client satisfaction, We have worked for DELL as Tech support agent.

$5 USD / saat
(0 Değerlendirme)
0.0