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Handling incoming WhatsApp messages from customers is taking up more time than I can spare, so I need a reliable partner who can keep conversations flowing smoothly and professionally. The entire focus is on customer support: answering product questions, resolving minor issues, and making sure each person leaves the chat feeling heard and helped. You’ll be logged into my official WhatsApp Business account during agreed-upon hours, respond in an approachable yet concise tone, and escalate anything unusual or urgent directly to me. A basic command of written Indonesian is essential; courteous English replies are a bonus for occasional international inquiries. Daily activity is light to moderate, but response time must stay under 15 minutes while you’re on shift. At the end of each day, simply send me a brief summary: total queries, common themes, and any follow-ups required. That recap helps me refine the FAQ and improve future service. If you already use WhatsApp Web or the Business app, this should feel familiar. CRM tools such as HubSpot or simple Google Sheets can be used to log interactions—whichever you prefer, as long as the data is clear. Deliverables • Real-time, friendly WhatsApp support during scheduled hours • Same-day escalation of complex or sensitive issues • End-of-day summary report (chat metrics + notes) Consistency, empathy, and crisp written communication will make this a long-term collaboration.
Proje No: 40057606
30 teklifler
Uzaktan proje
Son aktiviteden bu yana geçen zaman 2 ay önce
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30 freelancer bu proje için ortalama ₹926 INR/ saat teklif veriyor

Dear Sir, With over 15 years of proven success as a Virtual Assistant and Project Manager, I bring deep expertise, precision, and a commitment to delivering high-impact results. I specialise in Web Project Management, Social Media Management, Automation, and Executive Virtual Assistance, offering fully tailored solutions that align with your goals. As a PMP-certified professional, I ensure every project runs seamlessly with strong focus on quality assurance, workflow optimisation, and timely delivery. My technical background in Mobile App Development further enhances my ability to manage digital projects end-to-end. I also provide expert support in ChatGPT/AI workflows, data entry, research, and content optimisation. My toolkit includes WordPress, Drupal, JIRA, ClickUp, Markup, Slack, Loom, Salesforce, and leading SEO platforms like RankMath, Google Analytics, Ahrefs, Surfer, and Ubersuggest. Whether you need ongoing support or a dedicated professional to handle a short-term challenge, I’m here to bring reliability, creativity, and efficiency to your project. I would be delighted to discuss how I can help you achieve outstanding results. Best regards
₹750 INR 40 gün içinde
6,8
6,8

Hi! Google Apps Script specialist with 8+ years in WhatsApp automation & customer support. What I deliver: ✓ <15 min response time during scheduled hours ✓ Fluent Indonesian + professional English ✓ Google Sheets logging (timestamp, details, status) ✓ Daily end-of-day summaries (metrics, themes, opportunities) ✓ Intelligent escalation for complex issues Experience: - Built WhatsApp support systems for e-commerce - Managed 500+ daily interactions - Expert Google Sheets automation - 8+ years support optimization Deliverables: • Real-time WhatsApp coverage • Daily summaries with metrics • Clean organized logs • Professional escalation Ready to start immediately!
₹999,99 INR 40 gün içinde
3,3
3,3

Being a full-time freelancer for several years, I have honed my skills in leveraging CRM systems effectively, delivering exceptional customer service and providing reliable support as a virtual assistant. These skills directly apply to your project needs for a WhatsApp Customer Support Specialist. My experience in Forex Trading has taught me the importance of prompt and precise communication, especially in customer support. Trust me to respond to queries courteously and within a response time of 15 minutes, ensuring that all issues are resolved promptly and accurately. Communication is key in this role, and being fluent in two languages (English and Indonesian), I can ensure that both local and international customers receive clear and empathetic responses. My proficiency in using the WhatsApp web platform will facilitate even faster response times, allowing us to remain consistent with your customer support efforts. Proposal completion is one of my utmost priorities. Being results-driven, each shift, I will write you an end-of-day summary that outlines our day’s activities; total queries, common themes and any follow-ups required. This data can then be utilized to refine your FAQ, improve future services & ultimately enhance customers' experience.
₹1.000 INR 40 gün içinde
2,7
2,7

Hi Good Day! My name is Jqufel Jay M. Priagula, 23 Yrs Old and interested on getting this job. I have experience in Customer support and Technical support representative for more than 3 years. I'm also familiar with submitting reports and inquiries so I'm sure I will be a great help to your business. If you wanna know more about me please let me know. I'm looking forward on working with you.
₹1.000 INR 40 gün içinde
0,0
0,0

Dear Client, I am interested in supporting your administrative document project and believe I am a strong fit for this type of work. I have solid experience handling various administrative tasks, including organizing files, preparing documents, ensuring accurate formatting, and maintaining clear, consistent layouts across different document types. I am detail-oriented and capable of following specific guidelines to produce clean, professional, and well-structured results. Whether it involves data entry, document editing, formatting, or converting files, I always focus on accuracy and efficiency. I am comfortable working with administrative tools and can manage documents that include tables, forms, images, and structured text. I communicate clearly, work reliably, and am committed to delivering high-quality results within the required timeline. I take pride in producing organized, error-free documents that support smooth administrative processes. Thank you for considering my proposal. I look forward to the opportunity to contribute to your administrative project with precision and professionalism. Best regards, Poni Lestari
₹750 INR 40 gün içinde
0,0
0,0

I offer dedicated, professional support for your WhatsApp Business, transforming high message volume into seamless customer experiences. My core competence is providing concise, accurate responses to product questions and resolving minor issues quickly, maintaining a high satisfaction rate. Fluent in Indonesian and proficient in English. I ensure immediate escalation of all urgent matters. Partner with me to save time and guarantee professional, efficient customer communication
₹1.000 INR 40 gün içinde
0,0
0,0

As a reliable partner committed to ensuring smooth and professional customer interactions, this proposal outlines a dedicated approach to managing your official WhatsApp Business account. The focus will be entirely on providing exceptional customer support, which includes promptly answering product questions, efficiently resolving minor issues, and ensuring every customer concludes their chat experience feeling heard and helped. During agreed-upon hours, a response time of under 15 minutes will be strictly maintained, communicating in an approachable yet concise tone. Any unusual or urgent matters will be immediately escalated to you. Possessing a basic command of written Indonesian and capable of courteous English replies for international inquiries, daily activity will be managed effectively.
₹1.000 INR 40 gün içinde
0,0
0,0

Dear client, I'm interestes in this job. Based on my Interactive personality ad active social media, i feel this job is a suitable perfect person for me. I can handle this job to the best of my extent
₹1.000 INR 40 gün içinde
0,0
0,0

Hii i can give you best in this because I m good in helping and provide customer support and will help in providing good support to the queries
₹1.000 INR 40 gün içinde
0,0
0,0

I am very interested in partnering with you to manage your WhatsApp Business customer support. Your need for smooth, professional, and empathetic responses perfectly matches my strong written communication skills and high attention to detail. I am ready to start immediately, utilize Google Sheets for clear interaction logging, and guarantee the delivery of the required concise daily summary reports. I look forward to building a consistent and long-term collaboration.
₹1.000 INR 40 gün içinde
0,0
0,0

Saya merupakan native bahasa Indonesia yang juga memiliki kemampuan bahasa inggris dan kemampuan komunikasi yang baik. Hal inilah yang akan menjadi modal awal saya dalam menjalankan pekerjaan ini nantinya.
₹1.000 INR 41 gün içinde
0,0
0,0

Saya yakin saya paling cocok untuk pekerjaan ini karena keahlian dan keterampilan yang saya peroleh sebagai admin marketplace selama 4 tahun terakhir . Saya rasa fondasi keahlian saya yang kokoh, dipadukan dengan hasrat saya untuk belajar dan berinovasi, dapat membantu saya berkembang dalam peran ini dan sekaligus menguntungkan bagi perusahaan bpk/ibu.
₹1.000 INR 40 gün içinde
0,0
0,0

Hello! I’m interested in assisting with your WhatsApp customer support. I’m reliable, quick with responses, and can maintain a friendly, professional tone with customers. I’m comfortable handling queries, resolving minor issues, and escalating anything important immediately. I can work within your scheduled hours, keep chats organised, and send you clear daily summaries. I’m familiar with WhatsApp Web and Google Sheets, so logging interactions will be easy. I’d love to support your customers and help your workflow run smoothly. Looking forward to working with you!
₹759,99 INR 24 gün içinde
0,0
0,0

Hello, I fully understand your requirement for a reliable customer support partner to manage WhatsApp Business conversations professionally. I can handle this role efficiently because: I respond quickly and politely, always within the required 15-minute window I have experience in chat-based customer support I can communicate in basic Indonesian and clear English I can use WhatsApp Web, Google Sheets, and CRM tools comfortably I can provide accurate, friendly, and concise replies to customers I will escalate any unusual or sensitive cases to you immediately At the end of each day, I will send a clean and simple summary report Deliverables I will provide: Real-time WhatsApp support during scheduled hours Friendly and professional customer communication Immediate escalation of important issues Daily summary report (total queries, common topics, follow-ups) I am consistent, responsible, and available for long-term collaboration. I would be happy to discuss your preferred working hours and start as soon as you are ready. Thank you.
₹1.000 INR 40 gün içinde
0,0
0,0

Hello! I’d love to support you with your WhatsApp customer service. I have experience in customer support and virtual assistance, so I’m used to managing messages, solving basic inquiries, and keeping a friendly and efficient communication style. I can maintain fast response times, follow your guidelines closely, and escalate anything urgent immediately. I’m also comfortable using WhatsApp Web, Google Sheets, and basic CRM-style organization to keep everything clear and well documented. At the end of each day, I can prepare a clean summary with: total queries, common questions, and any, exactly as you require. I’m reliable, detail-oriented, and committed to providing a great customer experience. I’d be happy to help you maintain smooth, responsive, and professional chats. Looking forward to assisting you!
₹750 INR 30 gün içinde
0,0
0,0

Hello, I’m interested in supporting your WhatsApp customer service. I can handle product questions, resolve basic issues, and maintain a friendly, timely response tone. I can keep replies under 15 minutes during scheduled hours and escalate urgent cases immediately. I’m comfortable with WhatsApp Web and simple logging tools like Google Sheets or HubSpot. I can also provide clear end-of-day summaries. I’m consistent, empathetic, and ready to start.
₹1.000 INR 40 gün içinde
0,0
0,0

Mi nombre es Clemente Amigo González, estudiante de Ingeniería Civil, motivado y con disposición para aprender y aportar en su equipo. Aunque me encuentro en etapa de estudios, he desarrollado habilidades valiosas a través de trabajos en atención al cliente, reparto, apoyo en producción y servicios personalizados, lo que me ha dado experiencia en responsabilidad, organización y trato con personas. Busco una oportunidad para seguir desarrollándome, adquiriendo nuevas competencias que complementen mi formación académica. Me considero proactivo, adaptable y comprometido con la calidad del trabajo.
₹1.000 INR 40 gün içinde
0,0
0,0

Hello! I have strong experience in customer support and communication. I can handle WhatsApp messages politely, respond quickly, and keep conversations smooth and professional. I can manage queries, resolve issues, and also prepare clear end-of-day summaries. I am reliable, calm, and good at time management. I would love to support your customers and maintain a positive experience for them.
₹750 INR 40 gün içinde
0,0
0,0

I would love to support your business by taking over your WhatsApp customer interactions and ensuring every customer feels heard, understood, and well taken care of exactly the way you want your brand to be represented. I have strong experience handling real-time customer conversations across WhatsApp, chat, and messaging platforms. My approach is simple: respond quickly, communicate clearly, and always provide a warm, helpful experience. I understand how important fast response times are for customer satisfaction, and I’m fully committed to maintaining your 15-minute reply window throughout the shift. I will bring to your business a smooth, friendly customer support, answering product questions, clarifying details, and resolving simple issues efficiently following up with customers to ensure satisfaction. I value reliability, transparency, and long-term partnerships. You’ll never have to worry about missed messages, inconsistent tone, or unprofessional replies. My goal is to lighten your daily workload so you can focus on growing your business while customers still receive top-quality support. I would be happy to start with a trial shift so you can see my communication style in action. Looking forward to supporting your customers and becoming your dependable WhatsApp support partner! Warm regards, Nnachi
₹750 INR 40 gün içinde
0,0
0,0

My name is Aadi satya I'm really good at communication and support customer service, and my communication skills are top notch. I'm quite good at talking to people.
₹1.000 INR 40 gün içinde
0,0
0,0

Patna, India
Ara 12, 2025 tarihinden bu yana üye
$2-8 USD / saat
₹600-1500 INR
$10-30 USD
$250-750 CAD
₹12500-37500 INR
€250-750 EUR
₹18000-20000 INR
$2-8 USD / saat
₹12500-37500 INR
£20-250 GBP
₹400-750 INR / saat
$2-3 USD / saat
$2-8 USD / saat
$2-8 USD / saat
$10-30 USD
₹750-1250 INR / saat
₹37500-75000 INR
€12-18 EUR / saat
$10-30 AUD
₹12500-37500 INR