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I have a large batch of CRM-exported emails and I need every customer inquiry inside them clearly annotated. The corpus is plain text; no images or audio are involved. For each email, I want the freelancer to mark the exact sentence(s) or phrase(s) where the customer is asking something—nothing else for now. (Later we may look at sentiments or topic labels, but this phase is inquiry-only.) Scope • Roughly 12,000 email threads supplied as UTF-8 text or CSV. • You will follow a short guideline I provide that defines what qualifies as an inquiry, how to tag multi-sentence questions, and how to deal with quoted replies. • Preferred tools are Label Studio, Prodigy, or a custom Python script that outputs start–end character offsets plus the inquiry text; I’m open to alternatives if the final export is a clean CSV/JSON with email_id, span_start, span_end, inquiry_text. Acceptance Criteria 1. ≥95 % agreement with a 500-email gold-standard sample I already annotated. 2. No data leakage: all files stay on the private, access-controlled workspace I set up. 3. Deliverables include the annotated dataset, the project-level config file/tool preset, and a two-paragraph summary of edge cases you encountered. Timeline is flexible, though I’d like the first 1,000 emails annotated within one week so we can align on quality before you proceed with the full set.
Project ID: 40662344
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Hello, System understanding: You need to label every customer inquiry sentence within plain-text CRM emails, marking exact spans (start/end character offsets) and the inquiry text. The workflow involves reading each email, applying your guideline to detect questions, handling multi-sentence queries and quoted replies, and exporting results as CSV/JSON with email_id, span_start, span_end, inquiry_text. Quality will be measured against a 500-email gold standard, targeting >=95% agreement, with strict data privacy. Technical approach: Use Label Studio with a custom span-labeling interface, or a lightweight Python spaCy/prodigy pipeline that pre-flags candidate spans using dependency patterns and question-word detection, then routes uncertain cases to human review. Export will produce the required CSV/JSON, and we’ll version-control the config file for reproducibility. Core modules: 1) Email ingest & normalization (UTF-8, CSV). 2) Guideline-based span detector (rule-based + ML fallback). 3) Annotation UI (Label Studio) with custom shortcuts for multi-sentence and quoted-reply handling. 4) Quality-check runner that computes agreement against the gold sample and flags low-confidence batches. 5) Export & packaging module that outputs the final dataset, config preset, and edge-case summary. Relevant systems: AI-Powered Slack Clarification Assistant (n8n + LangChain) - demonstrates complex text-understanding workflow and confidence scoring; AI-Powered Chatbot Backend (n8n + GPT-4o mini) - shows intent detection and span-like output handling; Automation Lead Generator - 8-agent pipeline - illustrates large-scale batch processing and quality gating. Implementation strategy: Start with a 200-email pilot to tune the detector and label-studio setup, review against your gold sample, iterate until >=95% agreement. Then scale to the first 1,000 emails for your weekly checkpoint, followed by the remaining 11,000 in parallel batches with weekly QC reports. Final delivery includes the annotated dataset, the Label Studio project export, and a two-paragraph edge-case note. Questions: 1. Should quoted replies that contain questions be labeled as inquiries, or only the original customer’s new text? 2. For multi-sentence questions that span a paragraph break, do you want a single continuous span or separate spans per sentence? 3. What level of detail do you need in the edge-case summary-specific examples, counts, or suggested guideline revisions? Regards, Rohit
$15 USD in 12 days
8.1
8.1

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$15 USD in 40 days
7.8
7.8

Greetings! I’m an expert in large-scale text annotation and NLP workflows, with 9+ years of experience handling high-accuracy datasets securely. Here’s how I can help: • Annotate inquiry spans across all 12,000 email threads • Use Label Studio or Python with exact character offsets • Validate against your 500-email gold standard for ≥95% agreement • Maintain strict private-workspace data handling • Deliver CSV/JSON, configuration and edge-case summary Can you share the annotation guideline and gold sample? Do you prefer Label Studio or a Python-based workflow?
$20 USD in 40 days
7.2
7.2

Hello, EMAIL INQUIRY ANNOTATION SPECIALIST {{{ I HAVE CREATED SIMILAR BEFORE AND I CAN SHOW YOU }}} **** You may follow the project's development using the tracker. I am available for work 40 45 hours a week **** I have carefully reviewed your email annotation requirements and understand that the task is strictly focused on identifying and marking the exact customer inquiry spans. I have 11+ years of technology experience and can work with Label Studio, Prodigy, or a custom Python-based annotation workflow. I can process the 12,000 UTF-8/CSV email threads according to your guidelines, correctly handle multi-sentence inquiries and quoted replies, and deliver clean start/end character offsets with the inquiry text in CSV/JSON format. I will begin with the first 1,000 emails, compare results against your gold-standard sample, and refine the annotation process to target the required 95%+ agreement before proceeding with the complete dataset. I WILL PROVIDE 2 YEARS FREE ONGOING SUPPORT AND COMPLETE SOURCE CODE FOR ANY CUSTOM TOOLING. All data will remain within your private, access-controlled workspace. I eagerly await your positive response. Thanks
$15 USD in 40 days
7.6
7.6

Text span annotation across noisy CRM email threads often runs into boundary drift and inconsistent labeling when multi-sentence requests, rhetorical phrasing, or nested email quotes aren't handled under rigid syntactic guidelines. Without strict offset validation and continuous verification against the gold-standard baseline, downstream NLP/extraction models suffer from noisy training data and misaligned span boundaries. I will execute the span annotation across your 12,000 email corpus in your secure, private workspace using Label Studio / Prodigy (or a tailored Python span-extraction workflow). I will strictly adhere to your annotation rubric for quoted text and multi-sentence inquiries, maintain exact character offsets (`email_id`, `span_start`, `span_end`, `inquiry_text`), achieve and maintain ≥95% agreement against your 500-sample gold standard, and document all syntactic edge cases in a structured summary alongside the reproducible tool configurations. Which annotation tool (Label Studio or Prodigy) do you have pre-configured in your workspace, and are the email threads already segmented from previous reply headers?
$20 USD in 30 days
6.8
6.8

Hi! My name is Marjan and I'm here to offer you my services as a skilled applicant with over a decade of experience working on Freelancer.com. I believe I am the best fit candidate for this project due to my extensive experience; I would like to have a discussion to get to know that we both are on the same page. Once the scope will be locked, I will start working on it right away.
$20 USD in 40 days
6.9
6.9

Hello, We would be glad to support you with this project. Protovo Solutions LLP provides reliable virtual assistance, data entry, research, and remote business support services to clients worldwide. Our team can handle both short-term assignments and ongoing support with accuracy, confidentiality, and clear communication. Our services include: • Data entry, data cleaning, and data formatting • Web research and information collection • Excel, Google Sheets, and document management • CRM data entry and database updates • Lead generation and contact-list building • Email and calendar management • Product listing and e-commerce support • Social media and content assistance • Customer and administrative support • Bookkeeping and accounting assistance • PDF conversion, copy-paste, and file organization • AI-assisted research and repetitive task automation We follow clear instructions carefully, provide regular progress updates, and review the completed work before submission. Our team can also adapt to your preferred tools, processes, working hours, and reporting format. Protovo Solutions LLP has been serving global clients since 2016 and has earned more than 100 client reviews on Freelancer. Please connect with us through chat to discuss the work. We can review your requirements and start with a small task or milestone before moving to the complete assignment. Kind regards, Protovo Solutions LLP
$20 USD in 40 days
6.8
6.8

Hi there, I understand you're looking to annotate customer inquiries from around 12,000 CRM-exported emails. With my experience in Python and data annotation, I can efficiently mark each inquiry according to your provided guidelines. I’m familiar with outputting structured data formats, ensuring the final result meets your CSV/JSON requirements, and respecting data privacy protocols in a controlled workspace. I’m confident that I can deliver the first 1,000 emails within a week to align on quality before proceeding with the full dataset. Your satisfaction is my priority and I guarantee that I will deliver you a high-quality result. Regards, Ali
$15 USD in 1 day
6.4
6.4

Hello There! I’m Md Toriqul Islam, and I’m excited to partner with you. I can dive into your project immediately. I have rich experience in Python, data processing, text annotation, CSV/JSON workflows, and building reliable automation scripts. I understand you need approximately 12,000 CRM email threads annotated to identify only the exact customer inquiry spans, following your guidelines and handling quoted replies and multi-sentence questions consistently. I’ll use your 500-email gold standard to validate quality and target at least 95% agreement before scaling the annotation. I am skilled in Python, text processing, Label Studio, CSV/JSON, character offsets, data validation, and secure workflows. I can complete the first 1,000 emails within one week and provide the annotated dataset, configuration, and edge-case summary. Looking forward to hearing from you. Best regards, Md Toriqul Islam
$20 USD in 40 days
6.3
6.3

Hello, I'm Asma, Web Developer and Graphic Designer with 10 years of experience working with clients and agencies from around the world. Creative problem solver with a passion for creating visually appealing and user-friendly digital solutions. I love building luxurious brands and designing captivating visual identities. I've worked with clients in lifestyle, property, fashion, hospitality, and luxury sectors. 24/7 Support & Faster Response . #WEBSITE DESIGNING / DEVELOPMENT #WORDPRESS/HTML/JS/CSS/PHP/LARAVEL/SHOPIFY #GRAPHIC DESIGNING #UX/UI #FIGMA #SQUARESPACE #SOCIAL MEDIA MARKETING #PHOTOSHOP/ILLUSTRATOR #GOOGLE ADS #JEWELERY DESIGNER #LOGO DESIGN #BANNER DESIGN #BUSINESS CARD #STATIONARY DESIGN #CD COVER #POWERPOINT PRESENTATION #BOOK COVER #LETTERHEAD DESIGN #3D LOGO #WORDPRESS #WEBSITE PAGE SPEED UP UPTO 95-99 #WEBSITE SEO #FIGMA TO WORDPRESS/HTML/JS/CSS/PHP/LARAVEL #PSD TO WORDPRESS/HTML/JS/CSS/PHP/LARAVEL ...... ETC :)
$20 USD in 1 day
6.4
6.4

I can handle this annotation workflow with Python or Label Studio and keep the output strictly aligned with your span-level requirements. I’ll follow your guidelines and gold-standard sample closely, including quoted replies and multi-sentence inquiries, while preserving exact character offsets. I can start with the first 1,000 emails, validate the agreement against your sample, refine the annotation rules where needed, and then process the remaining dataset. The final delivery will include the annotated CSV/JSON, project configuration, and a concise record of edge cases. I’m comfortable working with large UTF-8/CSV datasets and building repeatable annotation workflows rather than manually producing inconsistent output.
$20 USD in 40 days
6.3
6.3

Hi, I understand you need customer inquiries annotated in a large batch of CRM-exported emails. It's crucial to identify the exact sentences where inquiries are made. How do you prefer these annotations to be delivered back to you?
$15 USD in 7 days
5.9
5.9

Clever and Spiritedly: a clean inquiry-only annotation pass for your CRM exports, extracting the exact sentence(s)/phrase(s) that contain customer requests. We’ll keep outputs strictly scoped to span-level labeling (email_id, span_start, span_end, inquiry_text) with stable character offsets over UTF‑8 text, so your downstream QA and future sentiment/topic phases stay reliable. Process: I’ll ingest your UTF‑8 text/CSV into a reproducible pipeline (Label Studio/Prodigy or a small Python script) that enforces your guideline for multi-sentence inquiries and quoted replies. Then we’ll validate against your 500-email gold sample to target ≥95% agreement, iterating on edge rules (e.g., embedded questions, indirect requests, and reply headers that should not be tagged). Finally, you’ll receive the full annotated dataset plus a project-level config/tool preset, along with a tight two-paragraph edge-case summary for continuity across the full 12,000-thread run.
$20 USD in 31 days
5.6
5.6

Nice to meet you , It is a pleasure to communicate with you. My name is Anthony Muñoz, I am the lead engineer for DSPro IT agency and I would like to offer you my professional services. I have more than 10 years of working as a Backend and Software developer, I have successfully completed numerous jobs similar to yours therefore, and after carefully reading the requirements of your project, I consider this job to be suitable to my area of knowledge and skills. I would love to work together to make this project a reality. I greatly appreciate the time provided and I remain pending for any questions or comments. Feel free to contact me. Greetings
$19 USD in 40 days
5.9
5.9

Hey! We are a team of 62 professionals specializing in data annotation and text processing with 9+ years of experience handling large datasets with precise labeling guidelines and quality checks. We can accurately annotate customer inquiries while maintaining strict consistency across the full corpus. Here’s how we can help: * Annotate inquiry phrases using precise character-level spans * Follow guidelines consistently across quoted and multi-sentence replies * Validate results against your gold-standard sample for accuracy * Deliver clean CSV/JSON exports with complete annotation data Could you clarify whether you prefer Label Studio, Prodigy, or a custom Python workflow for annotation?
$20 USD in 40 days
5.4
5.4

In addition to meeting your timeline requirements, I will ensure that all data remains private and secured on your designated workspace. Your satisfaction is paramount to me, thereforeI'm dedicated to achieving at least 95% agreement with the gold-standard sample you provided. To give you a well-rounded overview of the project progress,I'll also provide a summary of any edge cases encountered during the annotation process. Lastly, as a freelancer who prides myself on building long-term client relationships,I’m not just interested in finishing this job promptly but also ensuring that it contributes to your long-term business growth. With my technical expertise, strong work ethic and absolute dedication to delivering quality results, I am confident I will be invaluable to your team in this project.
$15 USD in 12 days
5.4
5.4

I can efficiently annotate your 12,000 CRM-exported emails to identify customer inquiries. My experience with text annotation and Python scripting ensures accurate marking of sentences and phrases as per your guidelines. The project's focus on plain text and specific output formats like CSV/JSON aligns well with my capabilities. I am confident in meeting your requirement of annotating the first 1,000 emails within one week for quality alignment. Could you please share the guidelines for defining inquiries and handling quoted replies to ensure perfect alignment from the start?
$15 USD in 40 days
5.1
5.1

==== Hi - Truong here ==== "12,000 EMAIL INQUIRY ANNOTATIONS" — you need precise question spans with consistent offsets and no customer data leaving your controlled workspace. I’d use Label Studio or a small Python annotation workflow that preserves the original UTF-8 text and records exact start/end character offsets, inquiry text, and email_id. I’d first calibrate against your 500-email gold sample, then use the first 1,000 emails to identify ambiguous cases such as quoted replies and multi-sentence inquiries before scaling. The final export would include the annotated dataset, reusable project configuration, and the requested edge-case summary. Can you share the annotation guideline and gold-standard sample so I can confirm the exact span rules before starting? Looking forward to working with you.
$20 USD in 40 days
5.0
5.0

Hello! @Project@ I understand you need to annotate customer inquiries in a large batch of CRM-exported emails accurately. @Why I'm a good fit@ With extensive experience in Python for data annotation tasks and JavaScript for custom scripting, I have spent the last several years solving exactly this type of problem. I can develop or adapt existing scripts to ensure efficient, precise annotation in CSV/JSON formats. I'm ready to start working immediately. Thanks!
$25 USD in 26 days
5.5
5.5

The core of this job is identifying the precise language of a customer asking a question within a large volume of text, so I will build a Python script to do this. You mentioned Label Studio or Prodigy, but a custom Python script gives us the exact control needed for character offsets, which is what you want for "exact sentence(s) or phrase(s)". I will use Python's string manipulation to find question marks and then backtrack to the beginning of the sentence or relevant phrase, also building in logic to handle quoted text you mentioned. What I will assume until you tell me otherwise is that "customer inquiry" means direct questions, not statements of fact or requests for action that aren't framed as a question. I have not missed a deadline or gone over an agreed price yet. My Python script will output UTF-8 JSON files, each containing an array of dictionaries, where each dictionary holds the original email text, and a list of identified inquiry spans with their start and end character positions. I need the short guideline you mentioned that defines what qualifies as an inquiry before I can give you an estimate of time.
$25 USD in 7 days
5.2
5.2

Cairo, Egypt
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