Admin CS WhatsApp Harian

$15-25 USD / hour

Closed

Posted about 1 month ago

$15-25 USD / hour

Saya membutuhkan seorang admin customer service yang siap menjawab semua pertanyaan pelanggan melalui WhatsApp. Fokus utamanya adalah memberikan respon cepat, sopan, dan akurat agar calon pembeli merasa nyaman hingga proses transaksi selesai. Apa yang saya butuhkan dari Anda: • Memantau dan membalas chat WhatsApp selama jam kerja yang disepakati. • Mencatat pertanyaan umum untuk membuat FAQ sederhana, sehingga balasan bisa semakin efisien. • Memberi update status pesanan atau promosi sesuai arahan saya. • Menyampaikan ke saya bila ada pertanyaan di luar kewenangan atau butuh keputusan khusus. Persyaratan dasar: • Komunikatif, bahasa Indonesia tertata dan ramah. • Terbiasa memakai WhatsApp Business (label, quick reply). • Respons waktu singkat; pelanggan saya berharap balasan maksimal beberapa menit saat online. Mohon sertakan pengalaman relevan dan perkiraan jam kerja harian yang Anda sanggupi. Saya akan memilih kandidat yang paling sigap dan berorientasi pada kepuasan pelanggan.

Customer Support

Virtual Assistant

Customer Service

Time Management

Social Media Management

Customer Experience

Administrative Support

Project ID: 40532002

About the project

Remote project

Active 21 secs ago

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About the client

Flag of INDONESIA

Bekasi, Indonesia

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Member since Jun 22, 2026

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