
Closed
Posted
I'm looking for a customer service agent to handle inquiries on phone and email. Basic knowledge in the industry is sufficient. Your primary responsibility will be to assist customers with their inquiries. The ideal candidate will have: - Excellent communication skills - A friendly and patient demeanor - Ability to handle inquiries promptly and professionally Experience in customer service is preferred, but not necessary.
Project ID: 38855871
104 proposals
Remote project
Active 1 yr ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
104 freelancers are bidding on average $5 USD/hour for this job

Top 1% in Freelancer.com Hi, Greetings! ✅checked your project details: ✅Completed Time: In project deadline We have worked on 900 + Projects. I have 6 + years of the experience in same kind of projects. If you are looking for a true Freelancer, I am the Right person for you. I am available almost 24-7 and am very responsive. I feel proud that I am a trusted Freelancer who pleases almost every single client. You can rest assure, your work will be delivered well in advance of others, with passion and accuracy. I guarantee you instant communication & responses when you need me. Why choose me? I think every client is the reason for my success. I only take projects which I am sure I can do quickly. My Portfolio Items: https://www.freelancer.com/u/schoudhary1553 I would really like to work with you on this project. If interested, Kindly contact me via chat for further details and discussion. Thank you Sandeep
$10 USD in 40 days
8.5
8.5

Hello! I have Great experience in Data scraping, extracting, Excel, PDF, Data Entry, Web Search, Technical Entry, and Data Processing. Regards ShaistaKanwal
$3 USD in 40 days
7.4
7.4

Hello there, My name is Saad (Joe), and I would like to be your Customer Service Representative as I have been providing Customer Support Services since 2012 through different mediums. I have worked for a company as a retention agent and grew up as Team Lead for a team of 11 people who are now working under my supervision. I have provided Customer Retention Services through chat and e-mail to a US-based subscription company where my team handled more than 800 tickets weekly, while I handled escalations and follow-ups with customers via e-mail for cancelation requests of their subscriptions. They can now retain more than 30% of the members they converse with, who have spent more than $7.5 Millions over the course of 4.5 years. I have an excellent command of English, so your Customers will not have any problem concerning communication as all communication will be apparent, straightforward, and complete in information. I have also worked as a Virtual Assistant for a Resort Marketing Company based in New Zealand. I have provided the owner with all kinds of support during the day. I also have vast experience in apps like ZenDesk, Kustomer, Asana, Slack, Notion, GSuite, MS Office, Adobe Acrobat, Adobe Photoshop, Adobe Illustrator, Adobe LiveCycle PDF Form Designer, and many more. Kindly look at my profile for reviews regarding the quality of my services. Best, Saad (Joe).
$7 USD in 40 days
7.0
7.0

Dear Client, I’d love to assist as your customer service agent! With excellent communication skills, a friendly and patient approach, and a commitment to professionalism, I can handle phone and email inquiries effectively. While experience is valuable, I believe a strong work ethic and a genuine desire to help customers are just as important, and I bring both to the table. Let’s discuss how I can contribute to making your customers feel supported and valued. Best Regards, Muhammad H.
$5 USD in 40 days
6.6
6.6

Hello I just read the details and am very interested in working with you. I have all the relevant skills required to do this job well. Please send me a message to discuss this and start working. Thanks
$5 USD in 40 days
6.5
6.5

Hello! I can help handle customer inquiries via phone and email, ensuring prompt and professional assistance to enhance customer satisfaction. I’ll maintain a friendly and patient demeanor while addressing concerns effectively. I'm a great fit because I bring strong communication skills and a commitment to providing excellent service, ensuring every customer interaction is positive and productive. I'm ready to chat more about this and get started right away. Looking forward, Anusha S.
$4 USD in 40 days
6.5
6.5

Hi I have 5yrs customer service experience and can start right away I have handled customer support for a sports company, a software company and an e-commerce store and believe the skills i acquired from those projects would be useful to yours You can check my reviews for assurance that your project will be done accurately and on time Hope you will consider my application Looking forward to working with you
$5 USD in 40 days
5.9
5.9

Hi, I have 5 years of experience in customer service and support. I can do this very easily! Let’s talk more in chat :). Thanks
$2 USD in 40 days
5.8
5.8

Hi there, I can help you with your project. I'm experienced in similar tasks. If you give me this opportunity then you will like my work. I look forward to your favorable reply as soon as possible. Thank you
$2 USD in 40 days
5.1
5.1

Virtual assistant | Project Manager | Data Input & Maintenance | Communication | Customer support Hi there, As I’m working for many years of project management for local IT companies and online platform, I can provide services like customer service, Email communication, Employee task managements data entries, Workspace platforms work distributions project analysis and many more administrative work. I can be your best Virtual assistant you have ever seen. Please hire me because I’m honest , dedicated, loyal and I’ve a strong problem solving skills and pressure taking confidence. Regards, Palash Adhikary
$5 USD in 40 days
4.7
4.7

Coming from a background in data analysis and entry, I bring a unique perspective to the table for your customer service agent needs. My proficiency in MS Office Suite, especially Excel, ensures that I can swiftly and accurately handle and organize all customer inquiries and data stemming from them. Whether it's batch updating records or processing a high volume of customer requests, I have the skills to get the job done efficiently. Beyond just data entry, my expertise extends to several other areas that align seamlessly with your project's requirements such as email management and Virtual Assistance. These proficiencies prove invaluable while handling customer queries through email. Lastly, to serve your customers effectively, possessing excellent communication abilities are paramount. Given this prerequisite, it's my pleasure to inform you that not only is excellent communication one of my strongest suites but I also value building strong relationships with clients. Rest assured that by entrusting me with this project, you will be receiving comprehensive assistance that'll be instrumental in elevating your customer service experience.
$2 USD in 60 days
4.4
4.4

Hi, I am interested in working on your project. I have four years of experience as a Virtual Assistant for an Australian company. If you have any queries about me, don't hesitate to get in touch with me. Thanks in advance for considering my proposal. Thanks & Regards Abul Hasnat
$5 USD in 40 days
3.8
3.8

Hello sir, I have understood your requiments and ready to start working as soon as possible. I am experienced in customer service, data entry, researching, phone handling and virtual assistant. Further more, I am honest, efficient and punctual. Also, I have enough and more time to dedicate for the success of your tasks. Please hand over this job. Thank you.
$2 USD in 40 days
4.0
4.0

With over eight years of experience in customer support, I’ve basically seen it all—from helping confused shoppers find the “Any” key to explaining why their password really can’t be password123. I’ve tackled phone calls, emails, and live chats like a pro, bringing a blend of patience, efficiency, and the occasional (well-timed) sense of humor to every interaction. Whether it’s resolving a payment issue in fintech, answering quirky questions in e-commerce, or keeping cool under the pressures of online betting, I’ve learned that great customer support is about listening, problem-solving, and knowing when to say, “Let me check on that for you.” I’d love the chance to bring my expertise—and maybe a few laughs—to your team. Thanks for considering my application!
$15 USD in 40 days
4.0
4.0

Hello, As an expert in multiple fields including project management and e-commerce, I possess a unique set of skills that can be uniquely adapted to the role of a customer service agent that you require. A key competence in this position is the ability to effectively manage inquiries promptly and professionally. My experience working with tools like Zapier, Slack, and Trello have enabled me to create custom workflows and automated tasks for streamlined productivity. Therefore, I am confident in my capability to handle customer inquiries efficiently. Moreover, my ghostwriting background has sharpened my communication expertise, instilling in me an understanding of tailoring my responses to resonate with different audiences. This skill, combined with my friendly and patient demeanor, will allow me to communicate complex issues or provide solutions in a simple and clear manner. Lastly, despite not having direct experience in customer service per se, my time spent in the e-commerce industry has cultivated in me razor-sharp instincts when it comes to dealing with customers- an essential skill in this field. By selecting me for this role, you wouldn't just get someone who ticks off the required qualifications from a checklist; you get someone capable of leveraging multiple disciplines to maximize customer satisfaction. I look forward to combining my expertise with your vision to bring exemplary service and help foster lasting relationships with your clients. Gafar
$5 USD in 40 days
3.6
3.6

Dear Hiring Manager, I hope this finds you well. Looking through the advertisement that you posted on Freelancer, I found your job description closely complements my qualifications and work experience. I am a reliable and hardworking full-time freelancer with experience in data entry, web research, and various administrative tasks. While I don't have direct experience in customer service, I am eager to learn and explore this field, especially since many of my freelancer colleagues have worked in this industry. I am confident that I can quickly adapt and prove myself as a fast learner, and I assure you that I will not disappoint. Thank you for taking the time to read and consider my application. Feel free to contact me for an interview. I look forward to hearing from you. Best regards, Symon
$5 USD in 40 days
3.7
3.7

As a highly skilled and seasoned freelancer, I believe my rich background in customer service, including account management and sales, makes me the perfect fit for your project. My past experiences managing client relationships, solving inquiries promptly and effectively, and ensuring customer satisfaction have given me a deep understanding of what it takes to be an excellent customer service agent. Moreover, working as a Senior Treasury Associate has honed my abilities in risk assessment, financial analysis, and strategic planning - skills that come in handy when dealing with different types of customers and their unique needs. My expertise in CRM and data management allows me to leverage technology to increase efficiency and provide tailored solutions. As shared by my previous clients, I bring an unparalleled level of dedication, professionalism, and accessibility into every project I embark on. I am eager to build strong customer relationships on behalf of your company through friendly and patient conversations. Let's connect to discuss how we can achieve exceptional experiences for your valued customers together!
$8 USD in 40 days
3.7
3.7

I have read the project's details and willing to serve you as a Customer Support Representative. I have provided customer support to clients using softwares including Zendesk, Gorgias, Slack, Tawk, Outlook, Facebook, Live Chat, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.
$5 USD in 40 days
3.6
3.6

Hello, I believe my strong communication skills, friendly and patient demeanor, and ability to handle inquiries efficiently make me a great fit for this role. While I have not worked directly in your industry, I am eager to learn and adapt quickly to ensure customers receive the best service possible. I’m confident in my ability to handle phone and email inquiries professionally and effectively, ensuring a positive experience for all customers. I look forward to the possibility of contributing to your team. Best regards, Mina M.
$8 USD in 40 days
3.7
3.7

Hello there, Greetings! Happy Tuesday, My name is Hiren, an experienced customer service professional ready to handle your phone and email inquiries. With an experience in the same industry of a decade so far on this platform, I have garnered a deep understanding of customer needs and the nuances of incredible customer service. My communication and a proven track record of handling inquiries promptly make me an ideal fit for your project. Not only that, but I am also proficient in data entry, research and data mining - additional skills that can support your project requirements in unexpected ways. Let's connect soon so we can discuss my qualifications in greater detail. Thanks! Thanks & Regards, Hiren.
$5 USD in 40 days
2.9
2.9

Pinner, United Kingdom
Payment method verified
Member since Nov 11, 2024
£2-5 GBP / hour
$2-8 USD / hour
$2-8 USD / hour
$2-8 USD / hour
$2-8 USD / hour
₹12500-37500 INR
€8-30 EUR
₹37500-75000 INR
₹100-400 INR / hour
min £36 GBP / hour
$30-250 USD
₹400-750 INR / hour
$2-8 USD / hour
₹600-1500 INR
₹750-1250 INR / hour
₹100-400 INR / hour
₹600-1500 INR
$30-250 AUD
€250-750 EUR
$250-750 USD
₹12500-37500 INR
$15-25 USD / hour
$15-25 USD / hour
$2-8 USD / hour
$250-750 USD