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Customer Service Representative

Customer Service Representative Job Description

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:

Maintaining a positive, empathetic and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Managing a team of junior customer service representatives.

Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

High school diploma, general education degree or equivalent.

Ability to stay calm when customers are stressed or upset.

Comfortable using computers.

Experience working with customer supp

Beceriler: Veri Girişi, Veri İşleme, Excel, Microsoft Exchange, Yazı Kopyalama

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İşveren Hakkında:
( 0 değerlendirme ) United States

Proje NO: #20861056

Bu iş için 34 freelancer ortalamada $19/saat teklif veriyor

SecureForYou

How are you, [login to view URL] for taking your valuable time for reviewing my proposal. I have read your project description. And I am pretty sure that you are looking for a developer to work for your job - 'Customer Service Daha Fazla

$22 USD / saat
(2 Değerlendirme)
3.2
Abdullah776

Hi, I am an expert article writer. I can write high quality and engaging article post for a number of businesses which will help you generate organic traffic. I have an excellent command of English. I know how to make Daha Fazla

$20 USD / saat
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$17 USD / saat
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$22 USD / saat
(0 Değerlendirme)
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Pacify

I believe that I am a perfect resource for your company because I can put into use the skills that I do possess and will use them in delivering quality service and in adding value to your firm.

$15 USD / saat
(0 Değerlendirme)
0.0
bgcc

Hello. I hope this message finds you well. Our company was established 6 years ago. We are focused on communication centre services, providing solution to a wide-array of industry verticals. We have vast experience Daha Fazla

$22 USD / saat
(0 Değerlendirme)
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$22 USD / saat
(0 Değerlendirme)
0.0
lkokkalis

Professional Agents of our Team with vast experience in this field will take over your project and given the exceptional skills they have, an excellent outcome is guaranteed. You can check out our profile for further Daha Fazla

$27 USD / saat
(0 Değerlendirme)
0.0
adilshirazi

o More than 15 years of experience in customer services and support, with recognized strengths in handling numerous business accounts maintenance, problem-solving and trouble-shooting, training of sales staff and its s Daha Fazla

$15 USD / saat
(0 Değerlendirme)
0.0
sapkalmd

Give a chance to prove better expecting of you

$22 USD / saat
(0 Değerlendirme)
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ateequemazhar3

I have vast experience in handling complex customers. My analytical aptitude helps me quickly understand problems thereby promptly suggesting plan of action. Also I am expert in excel and in addition to job duties I us Daha Fazla

$15 USD / saat
(0 Değerlendirme)
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Tashirimtiaz

Dear sir,i want to work for you sothat i can show my quality to the clients and also want other available works from you.i will try my best [login to view URL] you Relevant Skills and Experience Sir i have skill in data entry e Daha Fazla

$27 USD / saat
(0 Değerlendirme)
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kanullasainaveen

I have nearly 5 years experience and give my best in this project because I love to work any time. To provide a quality and good with coustomers. baseily I am a talkative person.

$16 USD / saat
(0 Değerlendirme)
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ensark77

Hi, I am Master of Pharmacy, have lot of exp in business development and marketing with US companies. Been working with company Veritas Genetics, Boston MA, for 5 years. Have organized for them network of genetic var Daha Fazla

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Naveen2095

Hi , Myself Naveen , I will work on the basis of data entry , website developer , copy paste jobs, content writing . I have 3 to 5 source systems. I assure the project will be submitted in timely and in accurate manner Daha Fazla

$15 USD / saat
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itsrisse

I am a well experienced customer service representative. I have been in the industry for over 9 years and have worked with big companies like Dish Network and Uber to start ups like Mystro. My most recent employment Daha Fazla

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(0 Değerlendirme)
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Sandy12012

Having years of experience in data entry works with excellent typing skills. Can submit given work on time. Would always like to submit the given task with best quality.

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pavaan999

I specialize in diploma in soft skills . i am good at computer skills. I am a good Virtual Assistant,Data Researcher,Data Entry Operator,Data Scraper,Great with Excel and Word and a Detail Oriented person, whom delive Daha Fazla

$20 USD / saat
(0 Değerlendirme)
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jmercad65

I am currently working as Customer Service Representative supporting one of the biggest Telecom in the U.S, T-Mobile. I can work for Billing, Phone Troubleshooting and Customer's call handling. I've been in this indust Daha Fazla

$15 USD / saat
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eyewrist

Hello,   I'm Airize from the Philippines. I can help my clients with their day to day tasks so they can focus on sales and their personal lives while I work behind the scenes. This is an exciting opportunity to me beca Daha Fazla

$20 USD / saat
(0 Değerlendirme)
0.0