Answer calls in a professional manner
Handle customer inquiries
Document all call information according to standard operating procedures
Identify and escalate priority issues
Bu iş için 33 freelancer ortalamada $31/saat teklif veriyor
I have 11 years of experience in the BPO industry where almost 4 years of it is spent in customer care and the rest of the 7 years was spent in admin works and leadership deliverables.