Customer Sevice


Resolve customer complaints via phone, email, mail, or social media.

Use telephones to reach out to customers and verify account information.

Greet customers warmly and ascertain problem or reason for calling.

Cancel or upgrade accounts.

Assist with placement of orders, refunds, or exchanges.

Advise on company information.

Take payment information and other pertinent information such as addresses and phone numbers.

Place or cancel orders.

Answer questions about warranties or terms of sale.

Act as the company gatekeeper.

Suggest solutions when a product malfunctions.

Handle product recalls.

Attempt to persuade customer to reconsider cancellation.

Inform customer of deals and promotions.

Sell products and services.

Utilize computer technology to handle high call volumes.

Work with customer service manager to ensure proper customer service is being delivered.

Close out or open call records.

Compile reports on overall customer satisfaction.

Read from scripts.

Handle changes in policies or renewals.

Beceriler: Veri Girişi

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İşveren Hakkında:
( 0 değerlendirme ) Nigeria

Proje NO: #14867855

11 freelancers are bidding on average $18/hour for this job


Greetings sir, i am an expert freelancer for this job and your 100% satisfaction is assured if you allow me to serve. Here is the reason. Why you should pick me? a) I am a very expert and have the same kind of ex Daha fazlası

15$ USD / saat
(128 Değerlendirme)

Hi, I have looked at the project details. I can do this work and can start the project immediately. I have over 7 years of experience on working online. I can assure about the quality work on time. Please let me Daha fazlası

16$ USD / saat
(12 Değerlendirme)
15$ USD / saat
(9 Değerlendirme)

Hello; I am interested in the job of providing Customer Service to your business. I am a native English speaker with good communication skills, both written and oral, grammar skills and excellent customer service ski Daha fazlası

16$ USD / saat
(2 Değerlendirme)

After reviewing job details I believe I'm the best fit for this position. I am offering Phone support Order taking After hours answering Live chat service Email support Virtual Assistance Data entry Daha fazlası

22$ USD / saat
(1 Değerlendirme)

Surely cut the costs of your company to nearly 50 percent and would increase the profit scales, we are the leading outsourcing service provider

15$ USD / saat
(0 Değerlendirme)
22$ USD / saat
(0 Değerlendirme)

A proposal has not yet been provided

17$ USD / saat
(0 Değerlendirme)

OVER TEN YEARS CALL CENTER BACKGROUND • Excellent customer service/sales skills • Strong computer knowledge • Excellent typing skills • Strong training and presentation experience (verbal/written/PowerPoint/faci Daha fazlası

22$ USD / saat
(0 Değerlendirme)

Dear Sir/Madam My name is Kemardo Hynes, Customer Service Representative reporting for duty. I would like the opportunity of discussing this proposal with you. I am confident of being a great asset to your company a Daha fazlası

17$ USD / saat
(0 Değerlendirme)

I believe that my more than 8 years of experience in the outsourcing industry as well as from an international IT company like SUN Microsystems would be of enormous benefit to your organization. I have played a majo Daha fazlası

16$ USD / saat
(0 Değerlendirme)