Entry-Level Customer Support Manager - IGaming

@HardWorker1989

Hello there, My name is Saad (Joe), and I would like to be your Customer Service Representative as I have been providing Customer Support Services since 2012 through different mediums. I have worked for a company as a retention agent and grew up as Team Lead for a team of 11 people who are now working under my supervision. I have provided Customer Retention Services through chat and e-mail to a US-based subscription company where my team handled more than 800 tickets weekly, while I handled escalations and follow-ups with customers via e-mail for cancelation requests of their subscriptions. They can now retain more than 30% of the members they converse with, who have spent more than $7M over the course of 4.5 years. I have an excellent command of English, so your Customers will not have any problem concerning communication as all communication will be apparent, straightforward, and complete in information. I have also worked as a Virtual Assistant for a Resort Marketing Company based in New Zealand. I have provided the owner with all kinds of support during the day. I also have vast experience in apps like ZenDesk, Kustomer, Asana, Slack, Notion, GSuite, MS Office, Adobe Acrobat, Adobe Photoshop, Adobe Illustrator, Adobe LiveCycle PDF Form Designer, and many more. Kindly look at my profile for reviews regarding the quality of my services. Best, Saad (Joe).

@QualityHub

"Entry-Level Customer Support Manager - IGaming " I am an award-winning content and copywriter passionate about creating engaging and compelling blogs, articles, business and sales plans, marketing plans, feasibility studies, technical writing, creative writing, speech writing, online writing, etc. I've been privileged to work with people and businesses of all backgrounds. I aim to provide impactful, reader-friendly, and compelling content for your needs. With more than 4 years of experience in this field, I provided many top-notch solutions to clients according to their needs and requirements. it is my responsibility to provide you with plagiarism-free, error-free solutions which help in achieving good grades and a reputation in your batch. A strong vocabulary, attention to detail, clarity, and openness to changes/suggestions make me a good fit for this project. Here is my portfolio you can check my achievements: https://www.freelancer.com/u/QualityHub If your project is deleted, hit me with this link: https://www.freelancer.com/u/QualityHub I await your text.

@Ayo25

I am a data entry specialist with expert knowledge in Ms Excel, R Programming and Python. I have over 6 years of experience in Research and Data Analysis. Do reach out. Thank you.

@GameOfWords

Entry-Level Customer Support Manager - IGaming I am a highly efficient M B A writer with more than 5 years of experience in the writing industry. I can manage 5000 words in a day and, I will always keep in my own creativity and brain to deliver you plagiarism-free work inside the project. I believe that I’m just perfect for this job. I can assure you that I’ll be very active and punctual about time and make your project successful also I will always be ready to answer your any question within 10 seconds. You can have a look at my previous work records so that you can put your valuable trust in me. https://www.freelancer.com/u/GameOfWords Waiting for you.

@InoovativeThink

Entry-Level Customer Support Manager - IGaming I am a Professional writer with 4 years of experience. I assure you I will do my upmost best to meet your requirements. I've written over 500 projects in the last 2 months for satisfied customers. If you are looking for a writer who completes this project on a low budget and short deadline I am the best option for you...... If you are interested in my proposal contact me in the chatbox for more details and queries. Thanks!

@carlitanjuguna05

Dear client, I extend a warm welcome and invite you to explore the best terms of service tailored to meet your needs on your project" Entry-Level Customer Support Manager - IGaming". Feel free to engage in negotiations for a more favorable arrangement. Rest assured, my commitment is to deliver comprehensive, detailed, exceptional, and high-quality results well before your specified deadline. Looking forward to the possibility of working together and exceeding your expectations. Thanks & regards.

@Nidafreelancer86

Hello, I am excited to apply for the Customer Support Manager position at your IGaming company. With a strong background in customer service and communication, I am confident in my ability to efficiently respond to customer inquiries across multiple channels, ensuring prompt and professional assistance. My experience in crafting clear and engaging content further enhances my ability to address customer needs effectively, building trust and satisfaction. In addition to handling inquiries, I have a proven track record of managing teams to achieve operational excellence. I excel in fostering collaboration and motivating staff to deliver exceptional service. My organizational skills enable me to optimize tools and processes, ensuring a seamless customer experience. While I may be new to the IGaming industry, I am eager to learn and contribute my skills to support your company’s growth. Thank you for considering my application. I look forward to the opportunity to contribute to your team. Best regards, Nida.

@softsolution2000

Hi there I am excited to submit my proposal for the position of Customer Support Manager for your IGaming company in the Philippines. I have experience in handling customer inquiries through various channels such as Email, Live Chat, and Phone Support. While I may be an entry-level candidate, I am eager to learn and grow in this role. I am confident in my ability to manage a support staff and enhance customer service tools to deliver a seamless experience. I am dedicated to providing excellent customer service and I am excited about the opportunity to contribute to your team. Please go through my profile its 15 years old see the work I did over the years. ---> No Win No Fee means that your satisfaction is my utmost priority. <---- Lets discuss the job details. Moreover, I am willing to start the job and perform tasks without even being hired; it is just to show my commitment to this project. Looking forward to hear from you. Regards Shah

@nycer847

Dear Client, Greetings! I am writing to express my keen interest in the Virtual Assistant role you've posted. With over 4 years of experience supporting clients across diverse industries, I bring a wealth of skills in managing administrative tasks, scheduling, email correspondence, and data entry. My recent project involved assisting a busy executive in the finance industry, where I streamlined their workflow, managed their calendar, and ensured timely communication with stakeholders, resulting in a 20% boost in productivity. I am expert in Customer Support, Data Entry, Article Writing, Content Writing and Web Search I pride myself on attention to detail, effective communication, and a proactive approach to anticipating client needs. My proficiency in tools like Google Workspace, Microsoft Office Suite, and task management software such as Asana and Trello allows me to effectively support you in any administrative or organizational needs. I’m dedicated to making your day-to-day easier, and I look forward to contributing to your success. Best regards, Muhammad Asad Iqbal

@harlenecastrohc

Hi, I am Harlene, a dedicated Entry-Level Customer Support Manager from the Philippines. with experience in handling customer inquiries across Email, Live Chat, and Phone Support. I excel in delivering seamless customer experiences by addressing concerns efficiently and improving service workflows. With a proactive approach, I am adept at managing support teams to ensure productivity and customer satisfaction. Passionate about learning and growing in the customer support field, I bring a strong work ethic and problem-solving skills to every role. While I have experience in the iGaming industry, I am keen to broaden my expertise and grow within the customer support field. I am committed to nurturing my expertise in customer support while delivering outstanding results for your team. Let’s connect and elevate your customer support operations together!

@rachelegbe2

Hello Madeya, I understand the significance of customer satisfaction in any business, and this understanding pushes me to go the extra mile to ensure all clients are happy with our services. As a customer success manager with lots of practical skills in various roles like article writing, content writing, customer support, data entry, and web search, I am well equipped to handle the challenge of an entry-level customer support manager. Moreover, my adaptability to various tasks and industries makes me the perfect candidate for this position. Despite not having direct IGaming experience, my diverse skill set gives me a unique advantage. The ability to learn quickly and seamlessly integrate into new environments is one that I take immense pride in. Additionally, proficiency with social media tools such as Hootsuite, Buffer, and Canva, as well as Adobe Creative Suite, can provide an added edge to your IGaming company, as most companies today engage customers through these channels. In conclusion, my comprehensive skillset alongside my unwavering determination to nurture my talent make me an ideal fit for your company's vision - let's create the best possible experience for your customers together! I look forward to an opportunity to discuss further with you Madeya. Best regards, Rachel Egbe

@Sharmela

I have experience writing content for niches like stocks, commodities trading, forex, cryptocurrency, poker, casino, and several others. I am a Senior Writer. I have 15+ years doing content for SEO. I give my level best to ensure being authentic in what I put into writing. I have experience incorporating primary and secondary keywords appropriately with coherent H1, H2, H3, H4, H5 as needed. I used to be running a writing company in the past. I have experience managing a team. I have proven expertise in Medical and Business Transcription, Translation, Web Content Writing, Blogs, Articles, Press Releases, Social Media Posts, eBooks, Kindle Books, Wikipedia Content, Report Writing, Copywriting, Ghostwriting, Creative Writing, Editing, Proofreading. Looking forward to working with you. Ping me in PM for further discussion. Thank You, Sharmela.M.

@Sorina89

Hello, I can be considered an entry-level customer support specialist, with almost 2 years of experience, but I can guarantee you I'm on fast forward when it comes to learning and developing my skills. I have 15 years of communication experience, mostly in journalism, that means I've learned how to talk to all sort of people, from politicians and businessmen to random people on the street. Also, I have a strong backround in creative and content writing for all sorts of platforms (online, newspapers, tv stations, radio). But one of my main qualities is helping people. For me, an inquiry is not just an inquiry, it's a "must find a solution ASAP". And I did this part even when my job wasn't about this. Long story short, I'm a people helper in love with communication. If you think we can work together, let me know. I would love to hear the details!

@Mospo

I have reviewed the complete description of your project and I'm confident I will meet your expectations and give you 100% satisfaction and quality work. I'm all set and available to start working on it right away and begin work immediately and I ensure that the project will be completed within the given time frame. I am sure that I can provide you high quality of work within short amount of time. Looking forward to the opportunity. Warm Regards, Mohanraj. S

@zainjaffri92

Hi , Thank you for considering me for this exciting work. As an experienced graphic designer with a keen eye for detail, I believe that my skills Data Entry, Content Writing, Article Writing, Customer Support and Web Search and creative vision are a perfect fit to bring your project to life. My extensive background in graphic design, illustration, and the use of software such as Illustrator and Photoshop ensure that your project will be in capable hands. My approach to design is all about exceeding client expectations. Please visit our portfolio link to see some previous work: https://www.freelancer.com/u/zainjaffri92 -24/7 Customer Service with Great Communication. -Unique different design ideas to make sure 100% satisfaction with work. - Multiple Formats provided suitable for website and printing materials. Looking forward to serve you. Regards, Zain

@restyjlimas

Hi, I have over 10 years of experience as Operations Supervisor and Quality Supervisor for an email, chat and inbound/outbound project. This includes various industries, telecoms, Healthcare, ISP and travel projects. I have handled people to be on the phone, email and chat. I would love to talk more about this and join your teambecause I thrive in fast-paced environments like the IGaming industry. My ability to quickly adapt to new systems and procedures coupled with my strong communication skills has allowed me to consistently exceed customer expectations. Whether it’s via Email, Live Chat or Phone Support, I'm confident in my ability to respond effectively and efficiently to customers' inquiries. Furthermore, my experience in managing and nurturing teams makes me an ideal fit for the role. As an Operations Supervisor, I handled teams of no less than 15 agents while ensuring their performance remained at peak levels. I believe in leading by example and know how to implement strategies that maximize productivity, boost morale, and ultimately provide top-notch customer service.

@chaudharykartik

Dear Madeya, I hope this proposal finds you well. I am writing to express my interest in the position of Entry-Level Customer Support Manager for your IGaming company in the Philippines. With my background in customer support and keen interest in the IGaming industry, I believe I can contribute effectively to your team. I have experience in responding to customer inquiries via Email, Live Chat, and Phone Support, as well as managing support staff to ensure efficient service delivery. One question that comes to mind is: Are there any specific customer service tools or platforms that your company currently uses for managing customer inquiries? I am eager to bring my skills in Content Writing, Article Writing, Web Search, Data Entry, and Customer Support to your company and help enhance the overall customer experience. I am confident that my enthusiasm for learning and dedication to excellence make me a great fit for this role. Thank you for considering my application. I look forward to the opportunity to discuss how I can contribute to your team further. Regards, kartik

@sharmashivam8890

As a detail-oriented professional with extensive experience in data management, my skill set aligns perfectly with your need for an entry-level customer support manager. I have keenly assisted customers through multiple channels such as Emails, Live Chat, and phone support. These experiences refined my ability to handle various inquiries efficiently, ensuring that each customer receives prompt and satisfactory attention. An organized and systematic approach characterizes my work style, which will prove beneficial in managing not only the support staff but our customer service tools to deliver an efficient customer experience. While I may not have specific IGaming industry experience yet, I am eager and quick to learn new industries and procedures. My adaptability has always been one of my strongest attributes, allowing me to excel no matter the challenge ahead. Given this opportunity, I'm confident that I can quickly grasp the unique demands of IGaming and streamline our customer support processes accordingly. In conclusion, I believe my solid grasp of data entry combined with an eagerness to learn and dedication to doing any task at hand with absolute precision makes me the perfect candidate for this role.

@Gagandeep5320

I have previous experience in customer support as floor supervisor and manager, I have hobby of playing games console, pc and mobile phones. I had previously work in chat process and voice process, its quite easy for me manage customer and team.