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I need an experienced freelancer to take over my WhatsApp channel and handle all customer-service inquiries that arrive there. The work is entirely chat-based: answering product questions, resolving small issues, recording feedback, and escalating anything that needs higher-level attention. I already have a WhatsApp Business account in place; what’s missing is a reliable person (or team) who can keep response times low, maintain a friendly tone that matches my brand, and log each conversation in the shared Google Sheet we use for internal tracking. Please tell me about the WhatsApp or other live-chat customer service experience you have, the average daily volume you’ve managed before, and the tools you typically rely on to stay organized. If you’re comfortable covering weekends or extended hours, mention that as well. Final deliverables will be: • Real-time chat coverage during the agreed hours • Clear, concise chat logs updated daily • A brief weekly summary of recurring issues or opportunities you notice I’m ready to start as soon as I find the right fit.
Proje No: 40062901
75 teklifler
Uzaktan proje
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75 freelancer bu proje için ortalama $447 USD teklif veriyor

Dear Sir, Unlock the full potential of your projects with my expertise as a Data Entry, Virtual Assistant and Project Management Specialist. My diverse skill set encompasses Data Entry, Data Mining, Data Analysis, Excel Expertise, Database Management, and Research, designed to drive your projects to new levels of efficiency and success. With over a decade of experience in managing data-intensive projects, I excel in handling Data Entry and Data Mining tasks with precision. Proficient in tools like Excel, Access, and SQL, I ensure meticulous data organization and insightful analysis. My dedication to accuracy and detail is a cornerstone of my approach. As an experienced researcher, I have a knack for extracting valuable insights through advanced Data Mining techniques. My skills in database management guarantee efficient data storage and retrieval, contributing to streamlined operations. My background in project management enables me to oversee and coordinate tasks seamlessly, ensuring that your projects are executed smoothly and effectively. With a strong focus on continuous improvement and adaptability to new technologies, I am poised to deliver high-quality results immediately. Best regards,
$500 USD 7 gün içinde
6,8
6,8

Hi I’m interested I hope I can work with you. I am from the Philippines. I have experienced as customer support so I am confident that I am fit for this role
$250 USD 7 gün içinde
2,8
2,8

Hello! I see you're looking for someone to manage your WhatsApp channel with seamless, real-time chat coverage, maintaining a friendly tone and professional logging in your shared Google Sheet. Keeping response times low and integrating chat logs daily shows you value a clean, user-friendly system. While I am new to freelancer, I have tons of experience and have done other projects off site. I specialize in delivering automated and integrated customer service solutions with a focus on clarity and efficiency. I’m comfortable with weekend coverage and extended hours to keep your support consistent. I would love to chat more about your project! Regards, EthanA.
$450 USD 5 gün içinde
2,2
2,2

Hi Nur, I can manage your WhatsApp channel efficiently, ensuring every customer inquiry is answered promptly and with a friendly, brand-aligned tone. I’ll handle product questions, resolve minor issues, record feedback accurately in your Google Sheet, and escalate anything that needs higher-level attention. With experience managing high-volume chat support across WhatsApp, live chat, and Messenger, I’m skilled at keeping response times low while maintaining professionalism. I can also cover weekends or extended hours if needed. Deliverables you can expect: 1. Real-time chat coverage during agreed hours 2. Daily, organize chat logs in your Google Sheet 3. Weekly summaries highlighting recurring issues or opportunities I’m ready to start immediately and keep your customers happy and engaged. Message me. Warmly, Paulson.
$500 USD 7 gün içinde
0,6
0,6

Dear Hiring Team, I'm excited to provide my proposal for WhatsApp and live-chat customer service support. Here's my experience and approach: - Experience: I have 3+ years of experience in customer service, including live-chat and WhatsApp support, in the e-commerce and fintech sectors. I've managed daily volumes of up to 150 chats, with a focus on providing timely and effective solutions. - Tools: I'm proficient in using tools like Zendesk, Intercom, and WhatsApp Business API to manage chats and stay organized. I'm also comfortable with CRM systems and can adapt to your preferred tools. - Availability: I'm comfortable covering weekdays, weekends and extended hours, including evenings, to ensure seamless support for your customers. - Deliverables: - Real-time chat coverage during agreed hours - Clear, concise chat logs updated daily - Brief weekly summary of recurring issues or opportunities My approach focuses on providing exceptional customer experiences, identifying areas for improvement, and driving opportunities for growth.
$750 USD 7 gün içinde
0,5
0,5

Hello, I’ve carefully reviewed your project and know exactly how to deliver results that are strategic, efficient, and tailored to your goals with no wasted time or guesswork, just real, measurable value. With several years of hands-on experience in Data Entry, Customer Support, Customer Service, Time Management, Customer Experience, Google Sheets, Chatbot, Conflict Resolution, I bring not just expertise but a track record of delivering results that help clients move forward with confidence. My Portfolio: https://www.freelancer.ca/u/DGM999 If you’re looking for reliable, quality-driven support, I’m just a message away. Let’s make it happen. Best Regards, Sadat Saeed
$330 USD 7 gün içinde
0,0
0,0

Hello Nur, I am Vishal Maharaj, a seasoned Chatbot expert with 20 years of experience. I have carefully reviewed your requirement for WhatsApp customer service chat support. I propose to efficiently manage your WhatsApp channel by providing timely responses, maintaining a friendly brand tone, and documenting all conversations in the shared Google Sheet for seamless tracking. To ensure top-notch service, I will handle chat inquiries promptly, maintain a professional yet friendly demeanor, and utilize tools like chat analytics to enhance efficiency. I have managed high daily chat volumes and am well-versed in live-chat customer service best practices. Please initiate a chat to further discuss how I can support your WhatsApp customer service needs effectively. Cheers, Vishal Maharaj
$500 USD 5 gün içinde
0,0
0,0

I am a senior developer of ASP.NET Core MVC & CMS & ASP.NET & Java with over 8 years of experience in software development. I am an expert on windows and web development using C#, VB.NET, VB6, ASP.NET, Entity Framework, Spring Boot. I work with ASP.NET, Core, MVC, Web API, WebServices, WCFServices, Webform, SQL Server, MongoDB, MySQL, Crystal Report, RDLC, SSIS, SSRS, HTML, CSS, Javascript, TypeScript, Jquery, AJAX, Angular, TFS, SVN, Github, GitLab, Azure, Plesk, Angular, Angular2, Javascript, HTML, CSS, JQUERY. Mobile - Andriod native java, Flutter, Kotlin, Xamarin
$350 USD 7 gün içinde
0,0
0,0

Proposal Hello, I am interested in managing your WhatsApp customer service channel and providing prompt, friendly, and organized chat-based support. I understand that this role involves answering product-related questions, resolving basic issues, logging conversations accurately, and escalating cases that require higher-level attention. I am comfortable handling live chat support and maintaining a polite, professional tone that aligns with brand guidelines. I have experience managing customer conversations through chat platforms and tracking interactions using Google Sheets to ensure nothing is missed. I prioritize fast response times, clear communication, and consistent documentation. I am available for regular coverage and can also support extended hours or weekends if required. I will provide daily updated chat logs and a brief weekly summary highlighting recurring questions, issues, or improvement opportunities. I am reliable, detail-oriented, and ready to start immediately. I look forward to contributing to a positive customer experience for your business. Best regards, Sansthita Das
$250 USD 1 gün içinde
0,0
0,0

"I have extensive experience in professional translation, I am familiar with specific terminology, and I adapt the text to the target audience. I work diligently, meet deadlines, and guarantee revisions if necessary, to ensure an excellent result."
$500 USD 7 gün içinde
0,0
0,0

Hello, I am interested in your WhatsApp customer service chat support project. I have good written English, strong attention to detail, and can handle customer conversations professionally and patiently. I am comfortable working with chat tools, Google Sheets, and following response guidelines to maintain consistent customer experience. I respond quickly, manage time well, and focus on resolving customer queries accurately. I am available to start immediately and can commit to regular working hours. Thank you for considering my proposal.
$300 USD 7 gün içinde
0,0
0,0

Hi, i can build you a chatbot that will reply instantly to your customer or visitors when receive text, can send reply based on your provided knowledge and can relate customer engagement to drive towards sales. If intetested lets chat and discuss further development. Syed
$250 USD 7 gün içinde
0,0
0,0

Hello Sir/Madam, I am very interested in your data entry project. I am a fresher but I am hardworking, honest, and fully dedicated to delivering accurate and timely work. I have good knowledge of: Data Entry MS Excel & MS Word Copy Paste Work Web Research PDF to Excel / Word Typing with good accuracy I carefully follow instructions and always focus on quality. Even as a fresher, I take every project seriously and aim for 100% client satisfaction. Why should you hire me? Fast and accurate data entry 100% confidentiality of data On-time delivery Quick response & easy communication I am ready to start work immediately and can work according to your requirements. Thank you for your time. Looking forward to working with you. Best Regards, Raj patel
$400 USD 5 gün içinde
0,0
0,0

Hello Sir/Madam, I am a reliable and detail-oriented Data Entry Specialist with strong typing speed and excellent accuracy. I have experience in handling large volumes of data, data cleaning, data formatting, and Excel/Google Sheets work.
$500 USD 7 gün içinde
0,0
0,0

Hello, I’d be happy to take over your WhatsApp customer-service channel and make sure every message is answered quickly, clearly, and in a tone that reflects your brand. I have experience managing WhatsApp Business and live-chat support for service-based and product-based businesses, handling customer inquiries, product questions, minor issue resolution, feedback collection, and timely escalation when needed. In past roles, I’ve managed 80–150 chats per day while keeping response times low and conversations well documented. I’m very comfortable logging every interaction in Google Sheets, updating chat statuses daily, and keeping records clean and accurate for internal tracking. I also provide weekly summaries highlighting recurring issues, common questions, and improvement opportunities so you’re always informed. I understand your main challenge is finding someone reliable who can maintain a friendly, consistent tone, stay organized, and handle chats without constant supervision. That’s exactly how I work - structured, responsive, and customer focused. Tools I use regularly include: WhatsApp Business Google Sheets & Google Drive CRM tools and internal trackers Slack / email for escalations I’m open to weekend or extended-hour coverage if needed. My goal is to make your WhatsApp channel run smoothly so customers feel supported and you have peace of mind. Looking forward to discussing your coverage hours and daily volume. Best regards, Tabitha
$300 USD 7 gün içinde
0,0
0,0

Hello, I read your WhatsApp Customer Service Chat Support job and it matches my experience very well. I have handled chat-based customer support on WhatsApp and other live chat tools, answering product questions, solving small issues, and escalating complex cases when needed. Here is how I will help you: Fast replies and friendly tone that match your brand, keeping customers satisfied and response times low. Clear, concise messages in English (and Arabic if needed) to reduce confusion and repeated questions. Accurate logging of every conversation in your shared Google Sheet and a short weekly summary of common issues and opportunities. I am available for extended hours and weekends if required, and I am looking for a long-term collaboration, not just a one-time project. Looking forward to working with you.
$500 USD 1 gün içinde
0,0
0,0

Hello, I can take over your WhatsApp Business channel and handle customer-service chats with consistent focus and fast response times. My experience is practice-based customer support, where I’ve managed live chat conversations, answered product questions, resolved basic issues, and escalated cases that required higher-level attention. I’m comfortable maintaining a friendly, brand-appropriate tone while keeping conversations clear and efficient. I understand the importance of logging each interaction, and I regularly update chat records in Google Sheets to ensure accurate internal tracking. I work well with clear instructions, ask questions when something is unclear, and proactively flag recurring issues or blockers. I’m also comfortable adapting to new guidelines or workflows as your needs evolve. Tools I use include WhatsApp Business, Google Sheets, Gmail, and basic task tracking methods to stay organized and responsive. I’m open to covering weekends or extended hours if required and would be happy to start with a short trial so you can evaluate my responsiveness and work quality. Looking forward to supporting your customer communication smoothly and reliably.
$400 USD 7 gün içinde
0,0
0,0

Delivery: Within 3days Proposal: "Hi, I am experienced in typing, data entry, data extraction, and converting PDF/Images into editable files and translation . I ensure 100% accuracy and quick delivery. I can start working right now and will keep you updated throughout the project. I have done similar projects before and can handle large volumes without mistakes. Please share details so I can begin immediately."
$250 USD 3 gün içinde
0,0
0,0

Sir i am ready this project, Actually I have recently completed Post- Graduation of MCA. I have good communication skills, problem solving abilities and time management, So I am ready this project...
$500 USD 7 gün içinde
0,0
0,0

Hello, I'm Arnold. With my background as a dedicated Customer Service Specialist, I'm well-prepared to take on the role of managing your WhatsApp channel effectively. Over the years, I've managed various live-chat platforms, including WhatsApp, and have been praised consistently for my ability to handle inquiries promptly without sacrificing quality. My familiarity with WhatsApp Business and fluency in online communication methods will ensure that response times stay low while maintaining the friendly brand tone you desire. In terms of capacity, I've successfully handled high volumes of daily customer inquiries while maintaining excellent quality of service. Additionally, I employ organizational tools that enable me to manage multiple chats seamlessly, ensuring no query goes unanswered or unresolved. I'm also comfortable offering extended hours coverage, including weekends, so your customers get consistent support whenever they need it. Finally, logging each conversation meticulously is second nature to me. Not only will I ensure that each interaction with your customers is recorded promptly in the shared Google Sheet for internal tracking; I'll also provide concise daily chat logs and a brief weekly summary highlighting recurring issues and possible areas for improvement. Choose me for this project, and rest assured that your WhatsApp customer service will be in professional and capable hands. Let's get started today!
$400 USD 1 gün içinde
0,0
0,0

Bogor, Indonesia
Ara 14, 2025 tarihinden bu yana üye
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₹750-1250 INR / saat
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$30-250 USD
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₹750-1250 INR / saat