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I need an experienced freelancer to take over my WhatsApp channel and handle all customer-service inquiries that arrive there. The work is entirely chat-based: answering product questions, resolving small issues, recording feedback, and escalating anything that needs higher-level attention. I already have a WhatsApp Business account in place; what’s missing is a reliable person (or team) who can keep response times low, maintain a friendly tone that matches my brand, and log each conversation in the shared Google Sheet we use for internal tracking. Please tell me about the WhatsApp or other live-chat customer service experience you have, the average daily volume you’ve managed before, and the tools you typically rely on to stay organized. If you’re comfortable covering weekends or extended hours, mention that as well. Final deliverables will be: • Real-time chat coverage during the agreed hours • Clear, concise chat logs updated daily • A brief weekly summary of recurring issues or opportunities you notice I’m ready to start as soon as I find the right fit.
Proje No: 40065761
39 teklifler
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39 freelancer bu proje için ortalama ₹22.831 INR teklif veriyor

Dear Sir, Unlock the full potential of your projects with my expertise as a Data Entry, Virtual Assistant and Project Management Specialist. My diverse skill set encompasses Data Entry, Data Mining, Data Analysis, Excel Expertise, Database Management, and Research, designed to drive your projects to new levels of efficiency and success. With over a decade of experience in managing data-intensive projects, I excel in handling Data Entry and Data Mining tasks with precision. Proficient in tools like Excel, Access, and SQL, I ensure meticulous data organization and insightful analysis. My dedication to accuracy and detail is a cornerstone of my approach. As an experienced researcher, I have a knack for extracting valuable insights through advanced Data Mining techniques. My skills in database management guarantee efficient data storage and retrieval, contributing to streamlined operations. My background in project management enables me to oversee and coordinate tasks seamlessly, ensuring that your projects are executed smoothly and effectively. With a strong focus on continuous improvement and adaptability to new technologies, I am poised to deliver high-quality results immediately. Best regards,
₹25.000 INR 7 gün içinde
6,8
6,8

Hi Mate, Sure, we'll work based on your specific requirement. I'm not a beginner. As a Top Rated Freelancer on Upwork I've entensive experience similar to this job. I hope to meet with you soon over a short Zoom call. Thanks for considering me. I'll be waiting for your response. Thanks again, mate.
₹12.500 INR 2 gün içinde
0,0
0,0

Good day, I can take over your WhatsApp channel and handle all customer-service inquiries efficiently, ensuring fast, friendly, and on-brand responses. My approach will include: Real-time chat coverage: Answering product questions, resolving minor issues, and escalating more complex matters. Accurate logging: Recording every conversation in your shared Google Sheet for internal tracking. Weekly insights: Summarising recurring issues, customer feedback, and opportunities for improvement. I have experience managing live-chat and WhatsApp customer support, handling daily volumes of up to 150 inquiries while maintaining consistency and professionalism. I rely on tools such as WhatsApp Business features, shared spreadsheets, and task-tracking apps to stay organized and ensure no message is missed. I’m comfortable covering agreed hours, including weekends or extended periods if required. Kind regards, Jcé Upton
₹25.000 INR 3 gün içinde
0,0
0,0

Hello, I have real, hands-on experience managing high-volume customer chats, including working on the Swiggy chat support process, where I handled large daily volumes while maintaining fast response times, clear communication, and a consistent brand tone. I’m comfortable answering product questions, resolving routine issues, documenting feedback accurately, and escalating cases that need higher-level attention without disrupting the customer experience. I’ve worked extensively with WhatsApp Business–based support, live chat workflows, and shared tracking tools like Google Sheets to log conversations cleanly and keep records up to date. I’m organized, reliable, and focused on keeping response times low even during peak hours. I’m also open to weekend or extended coverage if needed and can start immediately once access and schedules are confirmed.
₹15.000 INR 30 gün içinde
0,0
0,0

"Hello, I am submitting my proposal for the WhatsApp chat operation role. I specialize in providing prompt, friendly, and accurate customer service and virtual assistance. I understand the importance of being responsive and ensuring no message goes unanswered. My approach is to provide natural, conversational replies, just as you requested. I am excellent at quickly grasping scripts and using provided reference points to handle common topics efficiently. I am highly organized, can monitor chats effectively, and know when and how to flag complex questions for escalation to ensure accurate resolutions. I am ready to jump in immediately and take ownership of the incoming messages. Let's connect to discuss how I can help your chat flow smoothly."
₹29.500 INR 5 gün içinde
0,0
0,0

Proposal: WhatsApp Customer Support Management Hello, I’d be happy to manage your WhatsApp customer support and ensure customers receive fast, friendly, and reliable responses. I have hands-on experience handling chat-based customer service through WhatsApp Business and other live-chat platforms. My focus is always on quick response times, clear communication, and maintaining a tone that matches the brand. I’m comfortable answering product questions, resolving common issues, collecting feedback, and escalating cases that require higher-level support. In previous roles, I’ve managed 50–150 customer chats per day, depending on volume, while maintaining high-quality responses and customer satisfaction. To stay organized, I regularly use: WhatsApp Business features (labels, quick replies, chat organization) Google Sheets for conversation tracking and logs Google Docs/Notes for guidelines and response templates Simple CRM-style workflows to ensure no query is missed I’m consistent with daily chat log updates and provide weekly summaries covering recurring issues, common questions, and improvement opportunities. I’m open to weekend coverage and extended hours if required and understand the importance of real-time support. You can expect: Real-time WhatsApp chat coverage during agreed hours Clear, updated daily chat logs A brief weekly insight report I’m ready to start immediately and align with your brand voice from day one. Best regards, Nishant Kumar
₹25.000 INR 7 gün içinde
0,0
0,0

With over 7 years of experience as a Regional Operations Manager, I bring a level of professional discipline and organization that ensures your customer service runs smoothly. My background involves managing complex workflows, resolving conflicts, and maintaining precise data logs—skills I will directly apply to managing your WhatsApp inquiries and Google Sheets tracking. I understand the importance of low response times and a brand-aligned tone. Beyond just answering chats, my operations experience allows me to effectively identify recurring issues for your weekly summaries. I am ready to provide the structured, reliable support your business needs immediately.
₹20.000 INR 5 gün içinde
0,0
0,0

I am a reliable Virtual Assistant with experience in WhatsApp chat support, customer service, and data entry. I can respond quickly in a friendly tone, handle customer queries, and log all chats accurately in Google Sheets. I’m well-organized, detail-oriented, and ready to start immediately.
₹25.000 INR 7 gün içinde
0,0
0,0

I am a senior developer of ASP.NET Core MVC & CMS & ASP.NET & Java with over 8 years of experience in software development. I am an expert on windows and web development using C#, VB.NET, VB6, ASP.NET, Entity Framework, Spring Boot. I work with ASP.NET, Core, MVC, Web API, WebServices, WCFServices, Webform, SQL Server, MongoDB, MySQL, Crystal Report, RDLC, SSIS, SSRS, HTML, CSS, Javascript, TypeScript, Jquery, AJAX, Angular, TFS, SVN, Github, GitLab, Azure, Plesk, Angular, Angular2, Javascript, HTML, CSS, JQUERY.
₹20.000 INR 7 gün içinde
0,0
0,0

Hi, I’m very interested in taking over your WhatsApp customer service channel. I’ve worked in customer service since 2020, handling live chat and messaging support where quick responses, clear communication, and a friendly tone are essential. I’m comfortable answering product questions, resolving simple issues, recording feedback, and escalating concerns when needed. I’ve managed WhatsApp and other live-chat channels with steady daily volumes, and I’m used to keeping response times low while staying consistent with brand voice. I also make sure every conversation is logged properly, so tracking and follow-ups are always clear. To stay organized, I typically use Google Sheets, shared trackers, and basic task management tools to make sure nothing is missed. I’m flexible with hours and open to covering weekends or extended coverage if needed. I’m ready to start right away and would be happy to discuss coverage hours, volume expectations, and next steps.
₹37.000 INR 7 gün içinde
0,0
0,0

Greetings, I am a dedicated and detail-oriented professional with strong communication skills and a commitment to delivering high-quality work on time. I always focus on understanding client needs and providing effective, practical solutions. I am reliable, easy to work with, and open to feedback to ensure the best results.
₹25.000 INR 6 gün içinde
0,0
0,0

Hello, I’m very interested in managing your WhatsApp customer support channel. I have experience handling chat-based customer service where the focus is on quick responses, clear communication, and maintaining a friendly brand tone. I am comfortable answering product-related questions, resolving common customer issues, collecting feedback, and escalating important matters when needed. I understand the importance of keeping response times low and ensuring every conversation is logged accurately for tracking and follow-up. I regularly work with tools like WhatsApp Business and Google Sheets to stay organized. I can maintain clean, daily-updated chat logs and also provide brief weekly summaries highlighting recurring issues or improvement opportunities. I am reliable, detail-oriented, and good at managing high chat volumes while staying polite and professional. I am also open to covering weekends or extended hours if required. I would be happy to discuss your workflow and start as soon as needed. Thank you for considering my application. Best regards, Komal
₹25.000 INR 7 gün içinde
0,0
0,0

Hello, I can manage your WhatsApp Business customer support for 30 days with fast response times and a friendly, professional tone. I will handle product inquiries, resolve basic issues, escalate important cases, and log every conversation accurately in a shared Google Sheet for tracking. I am reliable, detail-oriented, and available daily to ensure smooth communication with your customers.
₹12.501 INR 30 gün içinde
0,0
0,0

Hello, I am a reliable and detail-oriented freelancer interested in this WhatsApp customer service role. I am comfortable with chat-based support, answering customer queries politely, resolving basic issues, and updating records accurately. I follow instructions carefully, communicate clearly, and can manage time efficiently. I am ready to start immediately and give my best to support your customers. Thank you.
₹25.000 INR 7 gün içinde
0,0
0,0

Hello Sir/Madam, I have read your project "WhatsApp Customer Service Chat Support". I have good typing speed and can handle customer queries politely and professionally. I am available daily and can respond quickly to messages. ✔ Clear communication ✔ Fast and accurate replies ✔ Can follow scripts/templates ✔ Available for long-term work I am ready to start immediately. Thank you
₹25.000 INR 7 gün içinde
0,0
0,0

Hello, I’m an experienced chat-based customer support freelancer with hands-on experience managing WhatsApp Business and live-chat channels. I specialize in fast, friendly, and accurate responses while maintaining a brand-appropriate tone. I have previously handled 50–150+ chats per day, including product inquiries, order follow-ups, basic issue resolution, feedback collection, and proper escalation of complex cases. I am highly organized and comfortable logging every conversation accurately in Google Sheets for internal tracking. Tools & Skills: WhatsApp Business & live-chat platforms Google Sheets & Docs for daily logs Pre-written templates + custom replies Strong English communication & customer empathy Quick response time and attention to detail I’m comfortable covering weekends and extended hours if required and can adapt quickly to your workflows after a short onboarding. What you’ll get: Real-time chat support during agreed hours Daily updated, clean chat logs Weekly summary of common issues and improvement opportunities I’m reliable, detail-oriented, and ready to start immediately. Looking forward to working with you. Best regards, Zakia J.
₹13.000 INR 7 gün içinde
0,0
0,0

I’m an experienced customer-support professional with hands-on expertise in managing WhatsApp Business and other live-chat channels for customer service and sales support. I’ve handled end-to-end chat-based support, including answering product queries, resolving routine issues, collecting customer feedback, and escalating complex cases with proper documentation. In previous roles, I’ve managed daily chat volumes ranging from 80–150 conversations while maintaining fast response times and a consistent, brand-aligned tone. I’m comfortable working with WhatsApp Business features such as labels, quick replies, and chat organization, and I regularly log interactions in Google Sheets or CRMs to ensure clear tracking and follow-ups. To stay organized and error-free, I rely on structured chat logs, predefined response templates, and daily self-reviews. I’m also comfortable covering weekends or extended hours if required. You can expect reliable real-time chat coverage, clean and updated conversation logs, and a concise weekly summary highlighting recurring issues and improvement opportunities. I’m ready to start immediately and integrate seamlessly into your workflow.
₹20.000 INR 7 gün içinde
0,0
0,0

As a driven virtual assistant, I’ve acquired invaluable skills over the years that make me an excellent fit for your WhatsApp Customer Service Chat Support project. I’m no stranger to the high-pressure world of customer service as I have efficiently managed live-chat platforms on similar projects with impressive average daily volume. Lest I forget, I acknowledge the importance of timely response and guarantee maintaining satisfactory response times. Organization is another of my key strengths. Being well accustomed to managing large volumes of data means that not only will I be able to handle all your customer queries impeccably, but ensure that each conversation is logged and updated daily for progress tracking- thus providing you with clear and concise chat logs. Another noteworthy aspect of my services is that though initially engaged to solely handle your customer queries, when working with me, you get a multitasker who can also lend valuable assistance in other tasks like graphics branding for social media. I hope my additional skills and enthusiastic approach will solidify your decision in choosing me for this project. Thank you in advance for the privilege of considering my candidacy.
₹25.000 INR 7 gün içinde
0,0
0,0

Dear Sir/Madam, This is Manish. Thank you for sharing the details of the role. I have experience handling WhatsApp and live-chat based customer service, including answering product inquiries, resolving basic issues, recording customer feedback, and escalating cases when required. I always focus on accuracy, responsiveness, and maintaining a friendly tone aligned with the brand. I am comfortable working primarily during night hours, which allows me to manage this role efficiently while also allocating time for my studies. This schedule helps me stay focused and consistent in my work. I have 1–2 years of experience in chat-based support and data handling, along with strong written communication skills, ensuring clear, polite, and professional conversations with customers at all times. I am familiar with WhatsApp Business and updating conversation logs accurately in Google Sheets on a daily basis. please feel free to contact me on whatsapp - 8872103215 Thank you
₹13.400 INR 15 gün içinde
0,0
0,0

Highly experienced and dependable professional with over 24 years of sales and marketing experience, now seeking remote work-from-home opportunities. Proven ability to work independently with minimal supervision while consistently meeting deadlines and performance targets. Strong organizational, communication, and data-handling skills with high attention to accuracy and confidentiality. Proficient in MS Word, Excel, PowerPoint, and PDF tools, with experience in reporting, documentation, data entry, and administrative support. Self-motivated, punctual, and team-oriented, with the flexibility to adapt quickly to virtual work environments and new technologies.
₹20.000 INR 7 gün içinde
0,0
0,0

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