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I need an experienced freelancer to take over my WhatsApp channel and handle all customer-service inquiries that arrive there. The work is entirely chat-based: answering product questions, resolving small issues, recording feedback, and escalating anything that needs higher-level attention. I already have a WhatsApp Business account in place; what’s missing is a reliable person (or team) who can keep response times low, maintain a friendly tone that matches my brand, and log each conversation in the shared Google Sheet we use for internal tracking. Please tell me about the WhatsApp or other live-chat customer service experience you have, the average daily volume you’ve managed before, and the tools you typically rely on to stay organized. If you’re comfortable covering weekends or extended hours, mention that as well. Final deliverables will be: • Real-time chat coverage during the agreed hours • Clear, concise chat logs updated daily • A brief weekly summary of recurring issues or opportunities you notice I’m ready to start as soon as I find the right fit.
Proje No: 40067750
45 teklifler
Uzaktan proje
Son aktiviteden bu yana geçen zaman 2 ay önce
Bütçenizi ve zaman çerçevenizi belirleyin
Çalışmanız için ödeme alın
Teklifinizin ana hatlarını belirleyin
Kaydolmak ve işlere teklif vermek ücretsizdir
45 freelancer bu proje için ortalama ₹3.771 INR/ saat teklif veriyor

Hello, I’m interested in this chat support role and would love to help. I have experience handling daily chat conversations and keeping simple, organized chat logs. I’m comfortable following guidelines, using scripts when provided, and maintaining a polite and consistent tone in every interaction. I’m able to provide real-time chat coverage during agreed hours, clear and concise daily chat logs, and a short weekly summary highlighting recurring issues or opportunities. I stay organized using basic tools such as spreadsheets or notes, and I always prioritize clear communication and on-time reporting. I’m also comfortable covering weekends or extended hours if needed. I’m reliable, detail oriented, and ready to start immediately. Thank you for considering my application. Best regards, Mujahidah
₹1.000 INR 6 gün içinde
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As a seasoned expert in AI-powered application development, I am highly skilled in enhancing customer experiences, which will be an asset for managing your WhatsApp platform. I understand the delicate balance of maintaining quick response times without compromising on problem-solving and maintaining your brand's friendly tone. I have managed high-volume chat support services previously, consistently ensuring low response times and comprehensive issue resolution. In regard to data management, my proficiency in data entry and API integration ensures that not only will I keep detailed logs on a daily basis but will also recognize vital recurring issues or opportunities you may want to explore. Beyond this, my aptitude for building secure, scalable platforms will guarantee a seamless Google Sheet integration with your current system, streamlining our synchronicity. Finally, as an entrepreneur myself, I can appreciate the value of 24/7 assistance. So yes, I am prepared to cover weekends or any extended hours if needed as it's crucial to ensure unwavering customer support. Put simply, with my blend of technology expertise and a business-focused mindset, I pledge not only my skills but also my commitment to helping your business thrive through high-quality customer service.
₹1.000 INR 40 gün içinde
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I saw your project and am confident I can deliver on this. I'm currently working on a similar project and understand the importance of maintaining a friendly tone while handling customer inquiries. With my experience in WhatsApp and live-chat customer service, I can ensure low response times and accurate logging of conversations. Your project details emphasize the need for clear chat logs and real-time coverage, which align perfectly with my expertise. I am committed to providing the required benefit of efficient customer service support that reflects your brand voice. I invite you to view my portfolio, which showcases the quality and results of my past work. I look forward to hearing from you. Regards, Travis
₹750 INR 40 gün içinde
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Hello, I’m excited to apply for this WhatsApp customer service role. I have hands-on experience managing high-volume WhatsApp Business chats, handling customer inquiries, resolving issues, recording feedback, and ensuring customer satisfaction; skills I apply daily as the founder of my own retail business. In my current role, I manage all incoming and outgoing WhatsApp messages, respond promptly to product and order-related questions, follow up on concerns, and maintain a calm, friendly brand-aligned tone. I routinely log conversations, track customer interactions, and update records using Google Sheets, ensuring no message or detail is missed. I’m comfortable managing a steady daily chat volume, prioritizing messages to keep response times low, and escalating complex issues promptly while providing clear context for resolution. To stay organized, I rely on WhatsApp Business tools, Google Sheets, labels/tags, and structured follow-up workflows. I’m detail-oriented, dependable, and proactive in identifying recurring customer issues or opportunities for improvement. I can provide real-time chat coverage during agreed hours and am flexible with extended hours or weekend support when needed. I’m ready to start immediately and help you deliver consistent, high-quality customer experiences through your WhatsApp channel. Best regards, Viola Mbaegbu-Ifeanyi
₹1.000 INR 40 gün içinde
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أنا مناسب لإدارة جروب واتساب لأني شخص ملتزم ومتواجد باستمرار. أقدر أتابع الرسائل، الرد على الأعضاء باحترام، تنظيم المحتوى، ومراقبة أي مخالفات. هدفي الحفاظ على نظام الجروب وزيادة التفاعل بين الأعضاء بشكل إيجابي I am suitable for managing a WhatsApp group because I am committed and always available. I can monitor messages, reply to members politely, organize content, and control any violations. My goal is to keep the group organized and increase positive engagement among members.
₹999,99 INR 40 gün içinde
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Hi, I’d love to take over your WhatsApp channel and make sure every customer gets quick, friendly, and professional support. I’ve managed WhatsApp and other live-chat channels, handling everything from product questions to issue resolution, and I always keep detailed logs in Google Sheets. I’m organized, reliable, and able to cover extended hours—even weekends—so your customers never wait. I also provide weekly summaries of recurring questions or opportunities to improve the customer experience. I’m ready to start immediately and keep your WhatsApp running smoothly while maintaining a tone that matches your brand. Let’s make sure every customer feels heard and valued! Best, Lauren
₹1.000 INR 40 gün içinde
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As an established Virtual Assistant, I have the data entry skills and attention to detail necessary to handle your WhatsApp customer service inquiries efficiently and effectively. Over my years of experience, I have perfected my organisational abilities and developed a knack for managing large volumes of work. Having worked with C-level executives and founders in the past, I understand the value of clean and accurate data, diligently updated spreadsheets, and clear communication. Your project requires more than just typing responses to customers: it requires maintaining a friendly but professional tone that aligns with your brand voice. I excel in offering consistent service while remaining adaptable to specific brand needs. Lastly, as someone who does not shy away from a challenge, I am more than willing to accommodate extended hours or weekend coverage if needed. My dedication to keeping your response times low and delivering concise chat logs cannot be overstated. Let's come together and ensure that your WhatsApp channel provides top-tier customer service at all times.
₹1.000 INR 40 gün içinde
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Pertama saya adalah aktivis, yang aktif diberbagai organisasi dikalangan pelajar. Di organisasi yang saya ikuti sering kali terpilih sebagai Sekretaris, dan juga seringkali saya menjadi MC di berbagai acara. Dengan itu saya mempunyai pengalaman yang cukup banyak, mulai dari bersosialisasi, berdiskusi, memanage, berpendapat, termasuk juga ahli dalam administrasi/pengetikan karena hasil dari berorganisasi saya yang menjadi Sekretaris. Diorganisasi juga melatih kemampuan komunikasi saya sehingga saya mempunyai 2 keterampilah komunikasi yaitu "Public Speaking" dan "Public Relation". Dengan kedua keterampilan tersebut saya bisa lebih mudah dalam menjalin hubungan/bekerja sama dengan orang lain dan juga saya menjadi lebih percaya diri ketika berbicara didepan umum. Saya masih pelajar yang berada di kelas 12 IPA, tetapi di sekolah saya ada program membuat Karya Tulis Ilmiah (KTI) dan saya menyelesaikannya dengan baik, program tersebut diadakan agar siswa bisa dengan mudah membuat skripsi karena sudah terlatih sejak pelajar. Jadi saya sudah mempunyai cukup banyak pengalaman, walaupun saya tidak mempunyai pengalaman dalam bekerja.
₹100.000 INR 20 gün içinde
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Hello, I have experience handling chat-based customer service through WhatsApp and similar live-chat channels, focusing on fast response times, clear communication, and maintaining a friendly, on-brand tone. I’ve worked with daily customer inquiries including product questions, issue resolution, feedback logging, and escalation when needed. I’m organized and comfortable documenting every conversation in Google Sheets to keep internal tracking accurate and up to date. To stay efficient, I rely on structured chat workflows, clear tagging, and daily logs. I’m also able to identify recurring issues and summarize insights weekly to help improve customer experience. I’m comfortable covering weekends or extended hours if required and can start immediately.
₹880 INR 42 gün içinde
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Hi Sir, This is Anita from Guangzhou.I have gained 10+ years international work experiences and have rich experiences in reply customer's all kind inquiries on whatsapp. Also I can chat customer on fackbook/instagram and etc. Available work in weekend at your request. Provide a brief summary every week. I’m open-minded highly organized, detail-oriented,patient and dedicated person. Looking forward to hearing from you soon. Best regards, Anita Huang 16-Dec.-2025
₹800 INR 40 gün içinde
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I can provide comprehensive virtual assistant services to support businesses and entrepreneurs in managing their operations efficiently. I offer administrative support such as managing emails, scheduling appointments, handling correspondence, and maintaining organized records. Beyond traditional admin tasks, I assist with project coordination, digital content management, and research, helping teams save time and focus on their core objectives. By combining reliability, attention to detail, and strong communication skills, I aim to streamline workflows, improve productivity, and contribute to business growth. My services are designed to be flexible, professional, and tailored to meet the unique needs of each client.
₹1.000 INR 40 gün içinde
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Membantu klien menyelesaikan pekerjaan sesuai kebutuhan Memberikan hasil kerja yang berkualitas dan tepat waktu Menjalin kerja sama profesional yang saling menguntungkan
₹1.000,06 INR 33 gün içinde
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Hi There, My name is Yulinara, and I can take full ownership of your WhatsApp customer service channel—keeping response times fast, tone friendly, and every conversation properly logged. I understand this role is 100% chat-based and focused on: Answering product questions clearly Resolving small issues calmly and professionally Recording feedback and key details in Google Sheets Escalating anything that needs higher-level attention My experience & approach Hands-on experience handling WhatsApp Business / live chat support Used to managing steady daily chat volume while keeping responses quick Consistent, brand-aligned tone (friendly but professional) Organized logging so no conversation or follow-up is missed Tools I regularly use: WhatsApp Business | Google Sheets | Chat templates | Simple tagging & tracking systems What you’ll get Real-time chat coverage during agreed hours Clean, updated daily chat logs A weekly summary highlighting recurring issues, FAQs, or upsell opportunities I’m comfortable with extended hours and weekend coverage if needed, and I’m ready to start immediately. Looking forward to supporting your customers, Yulinara P.S. What’s the average number of chats per day right now, and are there peak hours I should be aware of?
₹750 INR 40 gün içinde
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Hello, I’m an experienced customer service professional and would be happy to manage your WhatsApp Business channel and handle all chat-based customer inquiries. I have hands-on experience providing WhatsApp and live chat customer support, including answering product questions, resolving common issues, recording feedback, and escalating cases when needed. I understand the importance of fast response times, clear communication, and maintaining a friendly, brand-aligned tone. In previous roles, I have managed 40–80 daily chat conversations while maintaining accurate and organized records. I regularly use Google Sheets to log conversations, track issues, and update customer data, ensuring all records are clear and up to date. My key skills include Customer Service, Customer Support, Data Entry, Conflict Resolution, Time Management, and Customer Experience. I am comfortable using WhatsApp Business features such as labels and quick replies, as well as basic automation or chatbot-assisted workflows when applicable. I am available for real-time chat coverage, including weekends or extended hours if required. Final deliverables will be met consistently, including daily chat logs and a weekly summary of recurring issues and improvement opportunities. I am ready to start immediately and look forward to supporting your business. Best regards,
₹850 INR 40 gün içinde
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I am an experienced Customer Service and Client Relations Officer with hands-on experience managing WhatsApp Business chat support. I handle high chat volumes efficiently, resolve customer issues professionally, log conversations accurately in Google Sheets, and maintain a friendly brand-aligned tone. I am reliable, detail-oriented, comfortable with extended hours, and available to start immediately.
₹1.000 INR 40 gün içinde
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As a highly attentive and detail-oriented freelancer, I am perfectly equipped to manage your WhatsApp Customer Service Chat. My proven expertise in data entry and management would effectively enable me to not only handle your daily customer service inquiries but also ensure that each interaction is properly logged for future reference using the shared Google Sheet you mentioned. You can rely on my excellent communication and translation skills in both English and Spanish, which will be pivotal in addressing any product-related questions or issues that arise, creating a seamless process for your multilingual customer base. My impeccable focus on maintaining a friendly tone that aligns with your brand image ensures an exceptional experience for each customer we interact with. Lastly, I understand the importance of timely solutions and insights. Therefore, I guarantee real-time chat coverage within the agreed-upon hours, daily thorough chat logs for easy tracking, and a comprehensive weekly summary to highlight any recurring issues, as well as potential opportunities for enhancing customer service. With me working on your team, you can be confident in delivering a consistently excellent customer experience across WhatsApp platform.
₹1.000 INR 40 gün içinde
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I've three years of customer support executive experience in corporate so I think I will be well suited for your Thanks you
₹1.000 INR 40 gün içinde
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Hello, my name is Fendi. I am a freelance Customer Service with experience handling WhatsApp and live chat. I typically manage around 50–100 chats per day and use WhatsApp Business, Google Sheets/Excel, and work notes to stay organized. I focus on fast response times, friendly communication, and effective problem-solving, and I am flexible with working hours, including weekends or extended hours.
₹1.000 INR 40 gün içinde
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Halo selamat pagi . Nama saya Megawati, saya berpengalaman dalam bidang customer service. Membalas chatt dan melakukan penjelasan serta penawaran kepada customer. Semoga berkenan untuk merekrut. Terimkasih
₹30.000 INR 40 gün içinde
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oy una persona responsable y comprometida con hacer un buen trabajo. Me tomo el tiempo para entender lo que el cliente necesita y cumplir con los plazos acordados. Me esfuerzo por entregar resultados claros y bien hechos.
₹999,97 INR 40 gün içinde
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Bhubaneswar, India
Ara 15, 2025 tarihinden bu yana üye
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