We use a crm called tactile ([url removed, login to view]) and it only exports contacts, organisations and activities. we cant export the notes and emails that are stored against each contact which we would like to bring into our access database.i am hoping we can get this info by either webscraping or through the api ([url removed, login to view] ) . i've got no idea how much work this is or what it would cost and if it is something that you just do once or if you set it up so we can run it anytime (if it is something just done once we would want to have our new crm ready to receive it, it would be better if it is something we can do on call and see how the data comes out so we know how we can use it). if there was some way it could live link with our access database would be amazing but not essential. feel free to quote various options.
let me know if you have any questions.
i look forward to hearing from you