Kapalı

Remote Technical Support

Deliver service and support to end-users using and operating automated call distribution phone

software, via remote connection or over the Internet.

Interact with customers to provide and process information in response to inquiries, concerns,

and requests about products and services.

Diagnose and resolve technical hardware and software issues involving internet connectivity,

email clients, IPTV, VOIP and more.

Research required information using available resources.

Follow standard processes and procedures.

Identify and escalate priority issues per Client specifications.

Redirect problems to appropriate resource.

Accurately process and record call transactions using a computer and designated tracking

software.

Offer alternative solutions where appropriate with the objective of retaining customers’ and

clients’ business.

Organize ideas and communicate oral messages appropriate to listeners and situations.

Follow up and make scheduled call backs to customers where necessary.

Stay current with system information, changes and updates

Beceriler: Veri İşleme, Ağ Yönetimi, Sosyal Ağ, Sistem Yöneticisi, Teknik Destek

Daha fazlasını görün: voip phone services, voip business solutions, voip business phone system, social solutions, phone support service, internet voip service, internet distribution business, hardware resources, connection tracking, business ideas using internet, automated business solutions, voip business phone service, technical support service, computer technical support services, business voip solutions, voip support, technical support, Technical remote Support, Remote computer, record call, hardware networking, computer hardware problems, remote connection, redirect requests, technical support agent remote

İşveren Hakkında:
( 0 değerlendirme ) Yerevan, Armenia

Proje NO: #6531208

18 freelancer bu iş için ortalamada 165$ teklif veriyor

RAJCDAC

Dear Sir, I have understood the requirement.I have a few questions which i want to clarify . We can start the project.

in 30 gün içinde300$ USD
(1 Değerlendirme)
0.0
mani358

A proposal has not yet been provided

in 3 gün içinde155$ USD
(0 Değerlendirme)
0.0
cgentilesos

Able to provide support via email, phone, or chat 24x7x365. US Based, English speaking. Happy to answer specifics around your needs if you would like. Thank you.

in 3 gün içinde138$ USD
(0 Değerlendirme)
0.0
arielcloud

vSphere Administrator and Consultant with more than 10 years experience complemented with vendor training and technical accreditations. Knowledge and experience in deploying cloud desktop computing on VMware and the D Daha fazlası

1 gün içinde 277$ USD
(0 Değerlendirme)
0.0
rajak012006

A proposal has not yet been provided

in 3 gün içinde150$ USD
(0 Değerlendirme)
0.0
mkj3003

I am having 4 years of system admin experience and technical support experience. I will support through remote also. I am expert in technical support and system admin. I always like to troubleshooting any thing like sy Daha fazlası

in 3 gün içinde200$ USD
(0 Değerlendirme)
0.0
ashishrishi1

Highly motivated and self driven individual, Working experience of 8 years of BPO industry, worked with orgs. like DELL, WIPRO, Converges [url removed, login to view] level of English US accent.

in 3 gün içinde34$ USD
(0 Değerlendirme)
0.0
rudolph1988

I am an experienced Call Center/ Technical Support Agent that worked for Asus and Amazon in a supervisory role providing Technical support by E-mail and Live Chat Support to end-users. I understand what you would li Daha fazlası

1 gün içinde 155$ USD
(0 Değerlendirme)
0.0
Scavanaugh

I have been in the computer industry for about 20 years, I have a lot of experience in all forms and would consider myself an expert. I think I would be a good candidate for this position.

in 3 gün içinde155$ USD
(0 Değerlendirme)
0.0
Narendra9825

A proposal has not yet been provided

in 3 gün içinde155$ USD
(0 Değerlendirme)
0.0
summersail

Hello, I am interested in this technical project posted by you on Freelancer. I am looking out for IT based projects to work on Freelancer and I consider this as a golden opportunity to prove my ability and efficie Daha fazlası

in 3 gün içinde250$ USD
(0 Değerlendirme)
0.0
itssupportco

US based company. We provide remote support to end users. Per workstation per server price model. We can handle any support level issue.

in 3 gün içinde155$ USD
(0 Değerlendirme)
0.0
ravenbao

I am technical IT support in State Street Bank and previouly in World Bank, specialized in all kind of end user computer support as well as system and network support.

in 3 gün içinde155$ USD
(0 Değerlendirme)
0.0
simonpmc

Hi, I have over 10 years experience in infrastructure design, implementation, project management and operation support in multinational companies. I can fulfill your requirement with quality and timely manner. Please p Daha fazlası

in 5 gün içinde133$ USD
(0 Değerlendirme)
0.0
kabbo

Hello, I am working as a network technical support for a multinational IT company, I support many companies, and work daily with troubleshooting network issues , I can support your customers with high level support Daha fazlası

in 3 gün içinde100$ USD
(0 Değerlendirme)
0.0
mido913

I've experience in building Cloud environment at E-just and working for Huawei. i'm mastering these areas CCNA (200-120) CCNP R&S Solsries system administration Advanced Solaris Administration Solaris Network Daha fazlası

in 6 gün içinde155$ USD
(0 Değerlendirme)
0.0
ogijovic

A proposal has not yet been provided

in 3 gün içinde144$ USD
(0 Değerlendirme)
0.0
gunaseelan311

HI team, I have 3 year experience in troubleshooting windows computer with a good company in india

in 3 gün içinde155$ USD
(0 Değerlendirme)
0.0
timothymorrissey

I have several years experience in computers and telecom in multi-platform environments. I starting in PC's and networking from their infancy. I am an expert in MS Office XP/2010/13 and MS Windows XP/Vista/7/8.1 and I Daha fazlası

in 3 gün içinde150$ USD
(0 Değerlendirme)
0.0