Kapalı

Remote Technical Support

Deliver service and support to end-users using and operating automated call distribution phone

software, via remote connection or over the Internet.

Interact with customers to provide and process information in response to inquiries, concerns,

and requests about products and services.

Diagnose and resolve technical hardware and software issues involving internet connectivity,

email clients, IPTV, VOIP and more.

Research required information using available resources.

Follow standard processes and procedures.

Identify and escalate priority issues per Client specifications.

Redirect problems to appropriate resource.

Accurately process and record call transactions using a computer and designated tracking

software.

Offer alternative solutions where appropriate with the objective of retaining customers’ and

clients’ business.

Organize ideas and communicate oral messages appropriate to listeners and situations.

Follow up and make scheduled call backs to customers where necessary.

Stay current with system information, changes and updates

Beceriler: Veri İşleme, Ağ Yönetimi, Sosyal Ağ, Sistem Yöneticisi, Teknik Destek

Daha fazlasını görün: voip phone services, voip business solutions, voip business phone system, social solutions, phone support service, internet voip service, internet distribution business, hardware resources, connection tracking, business ideas using internet, automated business solutions, voip business phone service, technical support service, computer technical support services, business voip solutions, voip support, technical remote support, remote computer, record call, computer hardware problems, remote connection, redirect requests, technical support agent remote, email support response, research voip

İşveren Hakkında:
( 0 değerlendirme ) Cambodia

Proje NO: #6531901

30 freelancer bu iş için ortalamada 169$ teklif veriyor

linuxwarm

Hi, I am dealing with Technical Support, Server Maintenance, Helpdesk Support and 24x7 webhosting support. We are handling total of 83 remote servers (65 Linux and 18 windows servers). We are handling more than 50 d Daha fazlası

in 30 gün içinde166$ USD
(13 Değerlendirme)
4.4
ibaydan

For more about my experience look my personal page http://www.ismailbaydan.com .

in 3 gün içinde155$ USD
(5 Değerlendirme)
2.2
sunildutt1980

Hi, I have been working with Remote Technical Support for windows operating system since last two years. I have been working with all the issues related to computers and have more than 2500 resolved cases to my name Daha fazlası

in 10 gün içinde277$ USD
(0 Değerlendirme)
0.0
ganeshsty

I can support to your end user through remotely Understand their project needs. Explain how your skills and experience make you the right freelancer for the job. Outline how you plan to complete their project and Daha fazlası

in 3 gün içinde155$ USD
(0 Değerlendirme)
0.0
timothymorrissey

I have several years experience in computers and telecom in multi-platform environments. I starting in PC's and networking from their infancy. I am an expert in MS Office XP/2010/13 and MS Windows XP/Vista/7/8.1 and I Daha fazlası

in 3 gün içinde150$ USD
(0 Değerlendirme)
0.0
alagiefatty86A

A proposal has not yet been provided

in 3 gün içinde155$ USD
(0 Değerlendirme)
0.0
desaibhavikb

Hi Team, I have experience of 2.5 yrs in networking domain in Voice and Data field. Following are my qualifications: • CCNA certified engineer along with 2.5+ years of professional experience. • Possesses 2+ Daha fazlası

in 3 gün içinde138$ USD
(0 Değerlendirme)
0.0
amoljag

Hi, We are medium size IT firm based in Pune,India and provides Technical support/ customer support services for IT / NON IT fields. Currently we have projects like technical support on Microsoft products like Shar Daha fazlası

in 3 gün içinde155$ USD
(0 Değerlendirme)
0.0
akademikss

Návrh dosud nebyl předložen

in 3 gün içinde155$ USD
(0 Değerlendirme)
0.0
rajak012006

A proposal has not yet been provided

in 3 gün içinde155$ USD
(0 Değerlendirme)
0.0
mkj3003

I am having 4 years of system admin experience and technical support experience. I will support through remote also. I am expert in technical support and system admin. I always like to troubleshooting any thing like sy Daha fazlası

in 2 gün içinde154$ USD
(0 Değerlendirme)
0.0
ashishrishi1

Highly motivated and self driven individual, Working experience of 8 years of BPO industry, worked with orgs. like DELL, WIPRO, Converges etc.proficient level of English US accent.

in 3 gün içinde34$ USD
(0 Değerlendirme)
0.0
rudolph1988

I am an experienced Call Center/ Technical Support Agent that worked for Asus and Amazon in a supervisory role providing Technical support by E-mail and Live Chat Support to end-users. I understand what you would li Daha fazlası

1 gün içinde 155$ USD
(0 Değerlendirme)
0.0
intlsupport

A proposal has not yet been provided

in 3 gün içinde250$ USD
(0 Değerlendirme)
0.0
vw2008884vw

A proposal has not yet been provided

in 3 gün içinde155$ USD
(0 Değerlendirme)
0.0
miami19833

A proposal has not yet been provided

in 3 gün içinde155$ USD
(0 Değerlendirme)
0.0
simonpmc

Hi, I have over 10 years experience in infrastructure design, implementation, project management and operation support in multinational companies. I can fulfill your requirement with quality and timely manner. If you w Daha fazlası

in 10 gün içinde155$ USD
(0 Değerlendirme)
0.0
ravenbao

I am a technical IT support in State Street Bank and previously in World Bank, I can handle all kind of end user computer problems as well as system and network problems.

in 3 gün içinde155$ USD
(0 Değerlendirme)
0.0
anu2601

A proposal has not yet been provided

in 3 gün içinde155$ USD
(0 Değerlendirme)
0.0
kabbo

Hello, I am working as a network technical support for a multinational IT company, I support many companies, and work daily with troubleshooting network issues , I can support your customers with high level support Daha fazlası

in 3 gün içinde100$ USD
(0 Değerlendirme)
0.0