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Role: Short-Term Purchase Order Support Specialist (3–6 months) Assignment to clear a backlog of historic “broken” or stuck purchase orders within an ERP environment. Focus is BAU PO support and backlog clearance (no new development). Requires careful handling of production data and adherence to controlled support processes. Core Responsibilities: Backlog PO Remediation: Identify, investigate and resolve stuck or incomplete purchase orders within the ERP system to reduce operational backlog. PO Processing & Resolution: Apply standard PO lifecycle processes including receipting, invoicing and three-way matching (PO, goods receipt, invoice) to bring transactions to completion. Issue Management: Log, triage and manage PO-related issues through a service/ticketing tool (e.g. TOPdesk or similar), ensuring clear tracking and auditability. Controlled Resolution: Follow governed support processes (e.g. ITIL), respecting change control and escalating complex or high-risk items appropriately. Collaboration & Reporting: Work with finance and systems teams to maximise throughput, providing regular updates and maintaining a clear audit trail. Must-Have Experience & Skills: ERP Procure-to-Pay Expertise: Strong understanding of the end-to-end PO lifecycle within an ERP, particularly three-way matching and exception handling. Experience working with ERP-managed financial transactions is essential (system-agnostic – D365 F&O or similar). Backlog / Transaction Resolution: Proven experience resolving stuck or incomplete transactions in live ERP environments. Service Environment Experience: Background in support or operations roles using ticketing/service management tools (TOPdesk or equivalent). Attention to Detail: Confident working with financial data, making sound decisions on how to safely resolve PO issues. Governance & Discipline: Demonstrated adherence to change control, audit requirements and structured processes. Communication: Able to work independently and provide clear, regular updates. Desirable: Experience in construction or project-based environments, where PO flows and three-way matching are critical. Familiarity with Dynamics 365 F&O or similar ERP platforms.
Project ID: 40451004
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7 freelancers are bidding on average ₹189,286 INR for this job

Hello, I reviewed your project and it aligns well with my experience in ERP support operations, procure-to-pay workflows, and transaction-resolution processes. I have previously assisted with PO lifecycle management, three-way matching, backlog remediation, financial-data handling, and support-ticket coordination within structured ERP and service-management environments. I understand you need short-term operational support focused on clearing historic stuck or incomplete purchase orders while maintaining auditability, governance, and controlled BAU support processes. My approach focuses on accurate transaction investigation, disciplined issue tracking, safe resolution handling, and maintaining clear communication with finance and operational teams throughout the remediation process. I am comfortable working with ERP-driven financial transactions, receipting and invoicing workflows, exception handling, and ticket-management systems such as TOPdesk and similar platforms. I also understand the importance of audit trails, change-control compliance, escalation procedures, and careful handling of live production financial data. I can support backlog reduction, PO reconciliation, issue triage, reporting, and structured transaction resolution while working independently within governed support environments. Let's connect in chat box.
₹750,000 INR in 5 days
2.9
2.9

Hi, I’m a Chartered Accountant (CA) Professional with 5+ years of experience in accounting operations, ERP-based procure-to-pay processes, and financial transaction management. I have hands-on experience handling purchase order workflows, reconciliation, exception handling, and financial data review in controlled business environments. I can support your backlog clearance and BAU PO operations covering: • Backlog PO Remediation – Investigation and resolution of stuck, incomplete, or mismatched purchase orders within ERP systems • Procure-to-Pay (P2P) Processing – Strong understanding of PO lifecycle including receipting, invoicing, vendor reconciliation, and three-way matching (PO, GRN, Invoice) • ERP Transaction Resolution – Experience handling ERP-managed financial transactions with careful attention to production data integrity and audit compliance • Issue & Ticket Management – Managing and tracking PO-related issues through structured support/ticketing workflows with clear documentation and audit trails I am detail-oriented, process-driven, and comfortable working independently in high-volume transactional environments. I ensure accuracy, compliance, and efficient backlog resolution while maintaining strong financial controls and operational discipline. Happy to discuss further or share relevant experience details. Best, Shobhita | CA Professional | ERP & P2P Operations Support | India
₹75,000 INR in 1 day
0.4
0.4

Hi, I am an IITian with 7+ years of experience to develop similar projects ,I will systematically resolve the PO backlog by querying the ERP database (likely Oracle EBS, SAP ECC, or NetSuite) using SQL to identify stuck transactions, then apply three-way matching logic (PO-Receipt-Invoice reconciliation) through the ERP's native UI or APIs. I'll document root causes in Excel/Power BI dashboards, execute corrective transactions via controlled change procedures (RFC/CAB approval), and validate data integrity with SQL scripts before and after remediation to ensure GL accuracy and audit compliance. I had also worked at fortune 500 companies. I will make it a reality for you. Kindly click on the chat button so I can share you my relavant projects. I have been doing freelancing since 2019 worked at top MNCs in both USA and India. Lets connect
₹75,000 INR in 7 days
0.0
0.0

I can support your team in clearing the **purchase order backlog** and resolving stuck ERP transactions with a careful, process-driven approach. I have strong experience working with **ERP systems, Dynamics 365, finance workflows, and business process support**, including **PO lifecycle management, three-way matching (PO, receipt, invoice), issue resolution, and operational troubleshooting**. I understand the importance of handling **live production financial data** with accuracy, auditability, and strict adherence to controlled support processes. My experience includes working with **Dynamics 365 and enterprise operational workflows**, collaborating with finance teams, tracking issues through service tools, and resolving transaction exceptions efficiently. Quick question: Is your ERP environment **Dynamics 365 F&O**, or another platform? I’m available for short-term support and can help reduce the backlog quickly while maintaining governance and data integrity.
₹112,500 INR in 7 days
0.0
0.0

Hi, Your customer support posting "We are hiring Purchase Order Support Specialist" is a great fit for CTS BPO. We manage outsourced customer support — email, chat, and ticket-based support handled by trained agents backed by AI for instant answer suggestions and escalation routing. Our offering: • Email and chat support with < 2-hour response time during business hours • AI-assisted responses for common queries — faster resolution • Weekly reporting on tickets, resolution rates, and CSAT • Scalable — ramp up or down based on your volume • AI-powered processing — results in hours, not days Happy to discuss your ticket volume and SLA requirements. What platforms are you using (Zendesk, Freshdesk, email only)? Best regards, Thandeka Mokoena CTS BPO — AI-Powered Business Process Outsourcing
₹120,000 INR in 30 days
0.0
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Hello, I am interested in your Short-Term Purchase Order Support Specialist role. I currently work as a Sourcing Specialist / Buyer and previously supported global procurement operations at Schneider Electric and Fresenius Medical Care. My experience includes managing the full PO lifecycle, resolving invoice and PO discrepancies, supplier coordination, and supporting procurement operations within ERP environments. I have hands-on experience with: • PO backlog resolution and transaction troubleshooting • Three-way matching (PO, goods receipt, invoice) • ERP systems including SAP, SAP Ariba, Coupa, Oracle, and ServiceNow • Ticketing/support tools and issue management • Procurement-finance coordination and audit-compliant processes In my roles, I regularly handled stuck or incomplete procurement transactions, worked with finance and operational teams to resolve issues efficiently, and maintained accurate documentation and process compliance. I am detail-oriented, organized, and comfortable working independently in structured support environments while providing clear communication and regular updates. I believe my procurement operations and ERP support experience would allow me to contribute quickly to your backlog clearance project. Best regards, Thierry Kinuani
₹112,500 INR in 60 days
0.0
0.0

New Delhi, India
Member since May 18, 2026
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