Hi, my name is Karlo Kristofer Cruz just call me Karlo for short. I have a vast amount of experience when it comes to this industry. I've been in BPO for almost 10 years started as a customer service representative for Amazon, became part of the technical support team, email and chat support. I was promoted as a Team Leader and later on became a Manager where I managed more than 30 people. I also worked in the back office, a business to a business industry like Brady. I did Admin support, reports and managing client's account. I started online works 2 years ago and I did a lot of things like Lead Generation, Data Analyst, Graphic designs and many more. I'm versatile and willing to learn new things. I'm the type of person who gives 100% to work. I value the trust that my clients have given me and repaid them with work satisfaction. I'm an artist and I can do a lot of things like playing instruments, singing, painting, video blogging, and my hobbies are collecting toys and guitars.