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Text: I need an experienced Google Ads/PPC specialist to diagnose an unusual serving issue in an established Google Ads account. Several Search campaigns that have been running successfully for a long time suddenly stopped serving and are now receiving 0 impressions. Important details: * Campaigns are Enabled and Eligible * Ads are Eligible * Keywords are Eligible * No policy violations or disapprovals are shown * Campaign diagnostics says “Everything is OK” / no unresolved issues * Budgets are sufficient * Keywords previously performed normally (e.g. Quality Score 7/10) * No major changes were made before the issue started * Ad Preview & Diagnosis sometimes says it cannot determine why the ad is not showing * Abschleppdienst and Autotransport campaigns are currently not serving * Another Search campaign (Pannendienst) in the SAME Google Ads account continues to serve normally Therefore, this does not appear to be a simple account-wide billing suspension or general account shutdown. I am looking for someone who understands advanced Google Ads troubleshooting and can investigate campaign serving, hidden policy/account restrictions, advertiser verification, bidding/auction eligibility, security/trust reviews, destination issues and possible Google backend serving problems. Please do not apply if your solution is simply “increase the budget/bids” or rebuild the campaigns. These campaigns were previously serving normally and stopped abruptly. I would like you to review the account with me, identify the actual reason for the zero impressions, and advise whether this requires escalation to Google Ads technical support. Please mention if you have previously dealt with an Eligible Google Ads Search campaign suddenly dropping to 0 impressions while other campaigns in the same account continue serving.
Project ID: 40732719
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52 freelancers are bidding on average €53 EUR for this job

Two long-running Search campaigns dropping to 0 impressions while another campaign in the same account still serves usually points to a deeper eligibility, trust, query-matching, or backend review issue, not a simple bid or budget problem. I would troubleshoot this by checking campaign-level serving history, auction eligibility signals, verification/trust limitations, keyword status edge cases, landing page/destination behavior, and diagnostics inconsistencies to isolate the actual cause before suggesting any rebuild. I’ve handled Google Ads troubleshooting where campaigns stayed “Eligible” but silently stopped entering auctions, including cases tied to hidden restrictions, destination checks, and account-level trust reviews that did not show as obvious policy flags. In situations like yours, the key is comparing the non-serving campaigns against the one still delivering so the real breakpoint becomes visible. I can provide a concise findings summary and next-step recommendation after the review. - Is access already available to inspect campaign history, change history, and policy manager details? - Roughly when did Abschleppdienst and Autotransport stop serving compared to Pannendienst? - Are both affected campaigns using the same domain and similar location targeting as the one still running?
€50 EUR in 2 days
9.3
9.3

Hi, We have 15+ years of experience in Google Ads, PPC & digital marketing with 1326+ client reviews and specialize in Search Ads troubleshooting, campaign optimization, conversion tracking and performance analysis. I can help diagnose the issues affecting your Google Search Ads and identify the root causes behind poor traffic, conversions, lead quality or inefficient ad spend. * GOOGLE SEARCH ADS DIAGNOSIS PLAN * ✅ Complete campaign and account performance audit ✅ Keyword, search term, match type & negative keyword analysis ✅ Ad relevance, Quality Score & asset performance review ✅ Location, audience, device, schedule & bidding analysis ✅ Conversion tracking verification through Google Ads, GA4 & GTM ✅ Landing page relevance, speed & conversion-flow review ✅ Clear diagnosis report with prioritized fixes and optimization actions I’ll first analyze the campaign data, settings, keywords, tracking and landing pages to isolate what is actually limiting performance rather than making assumptions from surface-level metrics. After identifying the root causes, I’ll provide practical fixes and optimization recommendations focused on improving lead quality, conversion performance and advertising efficiency. Best Regards, Firoz
€45 EUR in 30 days
8.8
8.8

Hi, I have 12+ years of experience in Google Ads and can investigate this as a serving/troubleshooting issue rather than simply changing bids, budgets or rebuilding campaigns. ✓ Detailed audit of the affected Search campaigns ✓ Compare Abschleppdienst & Autotransport against the serving Pannendienst campaign ✓ Review campaign, ad group, keyword and bidding eligibility ✓ Check hidden restrictions, account/advertiser verification and trust signals ✓ Review policy, security and billing/account-level signals ✓ Check location, language, audience, schedule and targeting conflicts ✓ Review destination URLs, redirects, tracking and landing-page accessibility ✓ Analyze auction eligibility, search-term history and impression trends ✓ Check whether recent Google Ads/system changes correlate with the serving drop ✓ Review Ad Preview & Diagnosis results and campaign diagnostics ✓ Identify whether the issue appears account-level, campaign-level, destination-related or Google-side ✓ Document findings and recommend the appropriate fix or Google Support escalation I’m ready to review the account with you and isolate the cause step by step. Thanks, Vipin Jain Google Ads | PPC Troubleshooting Specialist
€73 EUR in 30 days
8.8
8.8

Greetings, I see you're dealing with a tricky situation where some of your Google Ads campaigns have suddenly stopped serving, despite everything appearing to be in order. It sounds frustrating, especially since other campaigns are still running fine. My approach would be to dive deep into the account to uncover any hidden issues that might not be immediately obvious. With my experience in advanced Google Ads troubleshooting, I can help identify potential reasons for the zero impressions, like hidden restrictions or bidding issues. I’ve dealt with similar cases in the past where eligible campaigns faced sudden drops, and I’m confident I can assist you in diagnosing the problem effectively. Let’s work together to figure this out and determine if it needs escalation to Google Ads support. Best regards, Saba Ehsan
€30 EUR in 2 days
7.7
7.7

Hello, I’m Raj Kumar, a Google Ads specialist with 15+ years of digital marketing experience. I understand this is not a standard optimisation task, so I won’t recommend simply increasing bids, budgets or rebuilding campaigns. I’ll investigate why the Abschleppdienst and Autotransport campaigns stopped serving while Pannendienst remains active in the same account. I’ll review campaign/ad-group diagnostics, bidding and auction eligibility, search volume, targeting, account and advertiser verification, policy/trust signals, destinations, conversion settings and change history. I’ll also check for less-visible serving restrictions and determine whether the evidence points to a Google-side issue requiring escalation. I’ll document findings and next steps clearly. Can you provide read-only access to the Google Ads account so I can investigate the serving issue with you? Best regards, Raj Kumar
€45 EUR in 30 days
8.1
8.1

Hi, We have 9+ years of Google Ads experience and understand this is a troubleshooting case—not a request to simply increase bids, budgets or rebuild campaigns. We’ll investigate why the Abschleppdienst and Autotransport Search campaigns have dropped to 0 impressions while Pannendienst continues serving in the same account. Our review will cover: • Campaign/ad/keyword eligibility and serving diagnostics • Search terms, targeting, locations, schedules and audience restrictions • Bid strategy and auction eligibility • Account-level and campaign-level policy/trust limitations • Advertiser verification and security-related restrictions • Billing/payment and hidden account alerts • Landing-page/destination accessibility and redirects • Conversion settings and bidding signals • Change history and the timing of the serving drop • Ad Preview/Diagnosis and Google Ads diagnostic data We’ll compare the affected campaigns against the normally serving campaign to isolate what is different. If the evidence points to a Google-side restriction or backend serving issue, we’ll clearly document the findings and advise on the appropriate Google Ads Support escalation. We won’t recommend unnecessary campaign rebuilding without identifying the underlying cause first. We can review the account with you and provide a clear diagnosis and next-step action plan. Best regards, SEO DIGI TECH
€50 EUR in 7 days
7.9
7.9

Hi, I have experience troubleshooting Google Ads serving issues where campaigns remain Enabled/Eligible but suddenly receive 0 impressions, while other campaigns in the same account continue serving. I would investigate the issue at the campaign, ad group, keyword, account, and auction-eligibility levels rather than simply increasing bids or rebuilding campaigns. I’ll check: • Campaign/ad/keyword serving status and hidden restrictions • Bidding, targeting, search eligibility, and auction signals • Account verification, advertiser identity, billing, and trust/security reviews • Destination URLs, tracking, redirects, and landing-page accessibility • Policy limitations that may not appear as standard disapprovals • Change history and timing of the serving drop • Ad Preview/Diagnosis inconsistencies and account-level signals • Whether the issue points to a Google backend serving problem I’ll document the findings, explain the likely cause, provide specific corrective steps, and advise whether Google Ads Technical Support escalation is appropriate. Please open the chat and share access so I can begin the investigation. Best regards, Ronak Mangal
€50 EUR in 10 days
7.0
7.0

Hello Stephan, I am Firoz, a seasoned digital marketing expert with extensive hands-on experience in Google Ads troubleshooting and campaign optimization. I have successfully resolved similar cases where specific Search campaigns abruptly dropped to zero impressions despite being Enabled, Eligible, fully compliant, and with no visible policy issues—while other campaigns in the same account continued running normally. My approach involves a thorough, methodical diagnosis including deep audit of campaign serving status, hidden policy or account restrictions, advertiser verification, auction/bidding eligibility, and destination URL functionality. I also leverage Google Ads diagnostic tools beyond surface-level checks and correlate findings with backend serving logic and security/trust reviews. I understand your requirement to avoid generic solutions like simply increasing budgets or rebuilding campaigns since these campaigns performed optimally before the issue. I will work closely with you in real time to identify the root cause and provide a clear recommendation on whether escalation to Google Ads technical support is necessary. With over 8 years of expertise in digital marketing and Google Ads, and a track record for resolving complex PPC issues, I am confident I can efficiently diagnose and resolve your serving problem. Looking forward to collaborating. Best regards, Firoz
€80 EUR in 30 days
6.5
6.5

Dear Stephan, I am an experienced Google Ads and PPC specialist with deep expertise in advanced troubleshooting of complex campaign serving issues. I understand your situation where enabled Search campaigns suddenly dropped to zero impressions despite no policy violations, budget problems, or account-wide restrictions — while other campaigns within the same account continue serving. My approach will involve a thorough diagnostic review with you, examining bidding and auction eligibility, hidden policy flags, advertiser verification status, security/trust factors, and any destination URL issues. I will analyze Google Ads backend behaviors and assess whether an escalation to Google technical support is warranted. I have previously resolved cases of identical symptoms involving eligible Search campaigns losing impressions unexpectedly, requiring non-standard interventions beyond budget or bid adjustments. I respect your requirement to avoid generic suggestions and will provide precise, actionable insights founded on extensive hands-on experience with Google Ads systems and diagnostics. I look forward to collaboratively identifying the root cause and restoring your campaigns’ serving performance effectively. Thank you for considering my proposal. Best regards
€30 EUR in 30 days
6.0
6.0

Hello, Could you share more details about the account and the specific campaigns? It sounds like quite a puzzling issue with those Search campaigns stopping suddenly despite being eligible. I have helped clients troubleshoot similar problems where campaigns unexpectedly drop to 0 impressions without clear reasons. Often, hidden restrictions or internal account settings might be at play. In one situation, I identified unrecognized policy issues that were affecting impression serving. With my extensive experience in Google Ads and advanced troubleshooting, I can analyze your account to pinpoint the root cause, evaluate if it needs escalation to Google Ads technical support, and provide actionable solutions. Looking forward to diving into the details and getting these campaigns back on track. Best Regards Surender Sharma
€30 EUR in 7 days
5.9
5.9

Hello, This is clearly not a basic bid or budget issue. Since Pannendienst is still serving in the same account while Abschleppdienst and Autotransport abruptly dropped to 0 impressions despite showing Eligible, I’d troubleshoot campaign-level auction/serving eligibility before changing the existing structure. I’ll investigate: • Change History around the exact date impressions stopped • Bidding strategy, auction eligibility and targeting conflicts • Advertiser verification, account/trust and hidden policy limitations • Search terms, match types, negatives, audiences and location settings • Ad assets, destination URLs, redirects and landing-page accessibility • Billing/security signals that could selectively affect serving • Ad Preview, diagnostics and available account-level notifications I’ll preserve the existing campaigns while diagnosing the root cause rather than rebuilding them unnecessarily. If the account configuration does not explain the drop, I’ll document the evidence needed for escalation to Google Ads Support. I have hands-on Google Ads troubleshooting experience and can review this with you through account access/screen sharing. Regards, Jaya
€40 EUR in 30 days
6.0
6.0

Hello, From last 8+ years, I have been working in PPC and Google Ads with various clients. I can help you to create and manage your full advertising campaign across the Google Ads Platform. My main objective is to provide the best possible and most genuine PPC services to my clients and to maintain a long-term business relationship.. Here are the points which are included in my service: - Results-driven PPC/paid search marketing campaign research & development to optimisation, analysis & performance - Calculated execution of Ad campaign development according to client strategies and market analysis - Keyword research & ad creative according to brand, market competition and industry - Creating Ad copies & marketing to enhance brand engagement across all digital channels - A/B ad testing and landing page testing - Analysis of Website, landing page and User experience - Optimization for Conversion tracking. Thanks!!
€50 EUR in 30 days
5.9
5.9

Hello sir, I'd be glad to help you build a high-performing Google Search Ads campaign designed to generate measurable business results. Google Ads Case Study: https://www.freelancer.com/portfolio-items/11363813-shopping-ads-campaign-optimization https://www.freelancer.com/portfolio-items/11105384-manglamgroupcom-ppc-case-study My approach is data-driven, focusing on campaign quality rather than increasing ad spend. Every optimization is based on performance metrics to improve lead quality and conversions. Services included: ✔ Google Ads account audit (if applicable) ✔ Campaign structure optimization ✔ Keyword & competitor research ✔ Responsive Search Ads creation ✔ Ad Assets optimization ✔ Device & audience targeting ✔ Bid & budget management ✔ Search term analysis ✔ Negative keyword updates ✔ Conversion tracking verification ✔ Landing page improvement suggestions Let's discuss your requirements and create a campaign that delivers consistent growth. Regards, Gclick Web Tech
€50 EUR in 30 days
4.3
4.3

Hi, Can you provide me access to your Google Ads account to begin the diagnosis? Given the detailed information you’ve provided, it sounds like a complex issue that may involve hidden restrictions or bidding problems. I’ve encountered similar situations where campaigns that were eligible suddenly stopped serving due to minor changes in account settings or competitive bidding strategies. My experience with Google Ads troubleshooting and analyzing campaign performance allows me to pinpoint the root cause effectively. Through a thorough review, I can help identify whether an escalation to Google Ads technical support is needed or if there’s a solution we can implement ourselves. I look forward to potentially working together on this challenge. Best Regards, Priyanka
€30 EUR in 1 day
4.4
4.4

Hi, the sudden halt in impressions for your campaigns is indeed puzzling, especially when other campaigns are performing fine. It could stem from hidden account restrictions or a bidding/auction issue specific to those campaigns. I estimate this can be thoroughly investigated within a few days. To narrow down the diagnosis, could you provide details on any recent changes in your bidding strategy or any ad extensions you may have implemented? Also, have there been any recent fluctuations in your competitor's activity in those segments? I’ll review the account structure, keyword behavior, and any potential backend issues with Google Ads. If necessary, we can escalate this to Google support for deeper insights. I’ve handled similar cases where campaigns unexpectedly dropped to zero impressions, and I’m confident we can clarify the root cause. Looking forward to discussing this further. Best regards, Mohammad
€60 EUR in 1 day
3.4
3.4

I can diagnose your sudden traffic drop by auditing your account’s campaign settings and policy status. I will analyze your recent impression data and bid strategy adjustments to pinpoint exactly why your search campaigns stopped serving. My focus is on restoring performance through technical troubleshooting and reporting. Could you share your current account access level and recent change history?
€20 EUR in 7 days
3.1
3.1

Hi, I notice that several Search campaigns stopped serving despite being Enabled and Eligible, which suggests a complex issue. I'd approach this by reviewing campaign settings, ad groups, and keywords to identify any hidden restrictions or policy violations. My first step would be to check for any changes in bidding strategies or auction eligibility. I've seen cases where sudden drops in impressions are caused by subtle changes in Google's algorithm or backend serving issues, so I'd also investigate these possibilities. In my experience, simply increasing budget or bids is not a viable solution, and a thorough analysis of the account and campaigns is necessary to determine the root cause. I'm ready to start immediately and work with you to identify the reason for the zero impressions and advise on the next steps, including potential escalation to Google Ads technical support.
€19 EUR in 1 day
2.2
2.2

As an experienced digital marketer with a specific focus on SEO and PPC, I have a deep understanding of the intricacies of Google Ads that will make me highly effective in diagnosing your issue. Over my career, I've successfully navigated complex Google Ads hurdles and resolved issues for numerous clients. A particular match for your needs, I have indeed dealt with Eligible Google Ads campaigns that inexplicably drop to zero impressions. Instead of offering generic solutions or blindly increasing budgets, my troubleshooting approach is comprehensive yet data-driven. This means diving into every aspect - from account restrictions to auction eligibility and backend problems – to identify the root cause precisely. Complementing this expertise is a strong background in programming languages like PHP and Python which provides me the skills needed to escalate the issue if necessary while ensuring data-drive results. I'm committed to delivering quality work within given timelines and keeping communication transparent so we can address any concerns together as soon as they arise. Let's team up
€30 EUR in 2 days
1.1
1.1

GET IT DONE RIGHT FROM THE START! Your mission to diagnose the Google Ads issue is spot-on. An unexpected drop to 0 impressions can be perplexing, and I can help ensure yours won’t stay unresolved. I’ll leverage my expertise in Google Ads troubleshooting to identify the root cause of your campaign’s sudden halt. With my experience in advanced PPC diagnostics, you’ll have a clear understanding of the issue designed to restore your campaigns' performance. Benefits include a thorough analysis of hidden restrictions and expert guidance on any necessary escalations. Here's how I'd approach it: 1. Conduct a detailed review of campaign settings and performance history. 2. Investigate potential hidden account issues and advertiser verification. 3. Provide actionable insights and advise on escalation if needed. While I might be newer to Freelancer, I bring over 5 years of experience in managing and diagnosing Google Ads accounts with proven results. I’d be happy to offer insights on your project, even if we don’t work together. Kind regards, EnriqueHR
€12 EUR in 7 days
0.5
0.5

Greetings, It seems you're facing a frustrating issue with your Google Ads campaigns that have suddenly stopped serving, even though everything appears to be in order. I can help you diagnose this problem by taking a closer look at potential hidden issues affecting your campaigns, such as account restrictions, verification problems, or even backend serving glitches. My approach would involve a thorough review of your account, identifying any anomalies that may not be immediately visible. I've dealt with similar situations where campaigns dropped to zero impressions while others continued to perform well, so I understand the intricacies involved. Together, we can pinpoint the root cause and determine if escalation to Google Ads technical support is necessary. I'm confident that with my experience in advanced Google Ads troubleshooting, we can get to the bottom of this. Best regards, Muhammad Usman Kamran
€15 EUR in 1 day
0.0
0.0

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