We need someone to help me with the upgrade of MM Forms to the latest version to fix a bug we are having which is the following:
When a person clicks "register", they get the "loading" icon and it continues to load endlessly... The submissions seems to go through however since the confirmation email is sent out.
I contacted MM Forms Support and they emailed me to say that before the upgrade I need to ensure that a backup of the files and database is done beforehand. They sent me the new ZIP file and said once the backup is done, the install of the new version involves deleting the old plugin and copying the new plugin to the wp-content/plugins directory.
It is critical that the forms we currently have setup are not deleted and that everything is working fine once the upgrade is complete since the forms on the site are currently "live" and being used for our fall course registration.