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I need a developer who is comfortable working within the Freshdesk Marketplace framework to build a custom app that reshapes the agent interface. The core focus is the user-interface itself—layouts, ticket view panels, contextual widgets, or any other visual element that makes day-to-day support faster and clearer for my team. Scope of work • Build a Freshdesk app (using the Freshdesk CLI, HTML5, JavaScript, and the Freshdesk Frontend API) that installs easily through the marketplace or as a private app. • Modify or replace default UI components where possible, and add new panels or tabs when required. • Ensure the finished package follows Freshworks app guidelines so it can be deployed without warnings. • Provide concise documentation: install steps, required permissions, and a short guide for agents. Acceptance criteria 1. The app installs in my Freshdesk account without errors. 2. UI changes appear only where specified and do not affect core functionality. 3. Source code and documentation are delivered in a version-controlled repository (Git). If you have prior Freshdesk marketplace experience, please mention it, and feel free to suggest additional UI enhancements that could improve agent productivity.
Project ID: 40232517
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15 freelancers are bidding on average ₹1,645 INR for this job

As an experienced full stack developer with a focus on front-end development and familiar with Freshdesk's marketplace framework, I'm the ideal candidate for your Custom Freshdesk UI App project. My 6+ years of experience includes working with popular JavaScript frameworks like Angular, React, and Vue.js, which are similar to the ones Freshdesk utilizes (HTML5, JavaScript). Not only have I built and modified different UI components in my previous projects but have also created custom apps that seamlessly integrate into larger ecosystems just like Freshdesk Marketplace. Understanding that your core focus for the project is on enhancing our support team's effectiveness and productivity, my expertise in creating intuitive and user-friendly UI designs could greatly benefit this project. Moreover, having a working understanding of other key software tools like NodeJS(ExpressJS), MongoDB or Mongoose gives me added flexibility in addressing any unforseen issues My commitment to delivering client satisfaction ensures that your project will always remain my top priority. Choosing me translates to: minimal learning curve as I'm already well versed with the same software you're currently using; timely delivery without compromise on quality; and a guarantee of a UI app that enhances day-to-day interaction within Freshdesk while maintaining stability for all core functionalities. Let's get started on making your support team's tasks faster, clearer and more efficient!
₹750 INR in 10 days
4.8
4.8

As a seasoned Application Solution Architect with a rich Tech-stack of HTML5, JavaScript, Frontend Development, and API skills, I am your perfect fit for this project. Having built a plethora of applications adeptly utilizing different frameworks and technologies, I have a good handle on working within well-defined platform frameworks like Freshdesk Marketplace. Apart from just meeting the project requirements, I always aim to provide value-adding suggestions to enhance it further. With this in mind, I'd suggest exploring a few possible UI enhancements such as adding an intuitive contextual search feature and optimizing the ticket view panel for more comprehensive information visualization. Moreover, I've extensive experience of version controlling repositories with Git This means you can expect clean and organized documentation inclusive of concise installation steps along with permissions prerequisite and agent guides. Let's maximize your team's productivity by crafting an innovative custom app together!
₹10,000 INR in 30 days
0.0
0.0

Hello, I have hands-on experience building custom interface solutions within the Freshdesk ecosystem, with a strong focus on UI clarity, performance, and agent productivity. For your project, I will develop a fully compliant custom app that reshapes and enhances the agent interface while respecting platform guidelines and core functionality. What I will deliver: • Custom Freshdesk app built using CLI tools, HTML5, JavaScript, and Frontend APIs • UI enhancements such as custom ticket views, widgets, panels, or contextual tabs • Clean integration that installs smoothly as a marketplace or private app • Compliance with Freshworks app standards (no warnings or deployment issues) • Well-structured, version-controlled source code (Git repository) • Clear documentation covering installation, permissions, and agent usage Your acceptance goals — fully covered: ✅ Error-free app installation ✅ UI changes applied only where specified ✅ Core Freshdesk functionality remains untouched ✅ Production-ready source code + concise documentation I prioritize intuitive layouts, fast-loading components, and workflows that genuinely reduce agent effort — not just visual changes. If helpful, I can also suggest additional UI improvements based on real-world support team usage patterns. I’m ready to start immediately and can provide a realistic timeline once I review your specific interface goals. Best regards, Anish Korat
₹1,050 INR in 7 days
0.0
0.0

I am Karan, a professional Full-Stack and Flutter Developer with experience in delivering scalable, secure, and performance-driven digital solutions. I specialize in web application development, cross-platform mobile applications for Android and iOS, and custom software solutions. My technical expertise includes AI-based systems, chatbot development, workflow automation, and seamless third-party integrations. I follow industry best practices, write clean and maintainable code, and focus on modern architecture and optimized performance. I work closely with clients to understand business requirements and deliver reliable, user-centric solutions with timely execution and long-term technical support.
₹600 INR in 1 day
0.0
0.0

I can redesign your Freshdesk agent interface with contextual widgets, custom layouts, and tabs—built via Freshdesk CLI/Frontend API, guideline-compliant, delivered with Git repo + docs.
₹2,000 INR in 7 days
0.0
0.0

Hello, I’ve reviewed your project requirements and I’m confident I can deliver a clean, reliable solution within your expected timeline. I have experience working with modern web technologies including frontend and backend development, integrations, debugging, and deployment. I focus on writing maintainable code, clear communication, and delivering exactly what the project requires—no unnecessary complexity. For your project, I will: • Carefully analyze the current setup • Implement the required features/fixes • Test everything end-to-end • Ensure smooth deployment and handover I’m comfortable working with flat files, CMS platforms, APIs, authentication systems, and performance optimization depending on the project needs. I’m available to start immediately and can provide quick updates throughout the process. Looking forward to working with you. Best regards, Gaurav
₹870 INR in 7 days
0.0
0.0

I am a skilled Frontend Developer with experience in creating responsive, modern, and user-friendly websites using HTML, CSS, JavaScript, and popular frontend frameworks. I have worked on landing pages, multi-page websites, and UI improvements that focus on performance and clean design. I understand your project requirements and can deliver a high-quality, pixel-perfect, and fully responsive solution that works smoothly across all devices and browsers. I focus on clean code, fast loading speed, and clear communication throughout the project.
₹1,050 INR in 7 days
0.0
0.0

This is my passion as as full time developer I seek those who need me and I focus work more than money so if I placed the bit too high I'll drop
₹1,300 INR in 3 days
0.0
0.0

Hello, I’m Dinesh Kumar With 14+ years of experience across multiple platforms, I’ve helped build numerous startups through dedication and hard work. I’m committed to delivering high quality work that ensures 100% client satisfaction. Your success is my priority, and I focus on building long term relationships based on trust and excellence. Expertise: Web & App Development – React.js, Node.js, JavaScript, PHP, MySQL, WordPress, Magento, CodeIgniter, Shopify, .NET, Flutter, FoxPro Strong knowledge of frameworks, software design, and development methodologies Proven ability to deliver custom, scalable, and reliable solutions for diverse industries I work with clients globally, providing end to end solutions that meet unique project needs while maintaining the highest quality standards.
₹1,050 INR in 7 days
0.1
0.1

Hi, I’m comfortable working within the Freshdesk Marketplace framework and building custom apps using the Freshdesk CLI, HTML5, JavaScript, and the Frontend API. My focus will be on reshaping the agent interface to improve clarity, speed, and day-to-day usability—without disrupting core functionality. How I’ll approach this: Develop a private or marketplace-ready Freshdesk app using the official app framework Customize ticket view layouts, side panels, and contextual widgets Add new tabs or UI components where supported by the platform Ensure full compliance with Freshworks app guidelines Test installation to guarantee zero warnings or conflicts Deliverables: Fully installable Freshdesk app package Clean, well-structured source code in a Git repository Concise documentation (install steps, permissions, agent guide) I’ve worked on support-platform customizations and understand the importance of UI performance and stability in ticketing systems. I can also suggest productivity enhancements such as contextual SLA indicators, smart action panels, or quick-reply widgets tailored to your workflows. Ready to start once I review your current agent layout and goals.
₹600 INR in 1 day
0.0
0.0

Hello, I can build the custom Freshdesk app to enhance your agent interface using Freshdesk CLI, HTML5, and JavaScript. My focus will be on clean UI customization such as adding panels, improving layout, and creating contextual widgets that help your team handle tickets faster without affecting core functionality. ✔ Smooth installation inside your Freshdesk account ✔ UI optimized for productivity and clarity ✔ Fully compliant with Freshworks guidelines ✔ Source code delivered with documentation and setup steps I have experience building admin dashboards and UI-focused tools and can start immediately. Looking forward to working with you.
₹1,200 INR in 2 days
0.0
0.0

Hello! I’d love to help you build your custom UI app for Freshdesk. I’m a frontend developer experienced with HTML5, JavaScript, Git-based workflows, and building responsive, clean interfaces. I can create a Freshdesk Marketplace/private app using the Freshdesk CLI and Frontend API to customize ticket views, add contextual widgets, and improve agent workflows—while strictly following Freshworks app guidelines to ensure smooth installation and zero platform warnings. What I’ll deliver: ✅ Custom UI panels/tabs and layout enhancements inside the agent interface ✅ Clean, maintainable source code pushed to a GitHub repository ✅ Easy installation steps + permissions guide + short agent usage documentation ✅ Thorough testing in your Freshdesk account before handover I also proactively suggest productivity enhancements such as: Quick-action ticket widgets Context-aware side panels (customer history / SLA status) Cleaner ticket layouts for faster triage I can complete this within 7 days and stay available for revisions until you’re fully satisfied. Looking forward to working with you and making your support workflow faster and clearer. Thank you!
₹1,050 INR in 4 days
0.0
0.0

Hello, I’m a frontend-focused developer interested in building your custom Freshdesk app to reshape the agent interface and make daily support faster and clearer. I’m comfortable with HTML, JavaScript, APIs, and working with SDKs/CLIs, and I can confidently develop a Freshdesk app that installs cleanly as private or marketplace, follows Freshworks guidelines, and stays fully scoped so core features aren’t affected. I’ll focus on practical UI improvements like contextual widgets, cleaner ticket panels, and quick-action elements that reduce clicks and reading time for agents. I write clean, modular code and will deliver everything in a version-controlled Git repository with concise documentation covering install steps, permissions, and a short agent guide. While my Freshdesk marketplace exposure may not be extensive, I bring strong UI skills, attention to detail, and fast iteration based on feedback. My goal is to build an interface that genuinely improves productivity, not just appearance. I’m responsive, reliable with deadlines, and happy to suggest and prototype UI ideas before finalizing. I’d love to discuss your exact UI goals and start soon.
₹1,000 INR in 10 days
0.0
0.0

Bengaluru, India
Member since Jan 24, 2022
$15-25 USD / hour
$30-250 USD
₹70000-100000 INR
₹1500-12500 INR
$1500-2000 AUD
€5000-10000 EUR
₹12500-37500 INR
$1500-3000 USD
$10-8000 USD
$15-25 CAD / hour
$200-400 HKD / hour
$30-250 USD
€250-750 EUR
$750-1500 USD
$250-750 USD
$2-8 USD / hour
$30-250 USD
€30-250 EUR
$10-30 AUD
₹12500-37500 INR