Clay.com /

$2-8 USD / hour

In Progress

Posted about 2 months ago

$2-8 USD / hour

Outbound Operations & Client Support VA ([login to view URL], [login to view URL], Heyreach, Apollo) Overview We are hiring a detail-oriented and reliable Outbound Operations & Client Support Virtual Assistant to support our outbound marketing systems and client operations. In this role, you will assist with outbound tools such as [login to view URL], [login to view URL], Heyreach, Apollo, and scraping tools, while also helping maintain trackers, organizing data, and supporting clients with operational and tool-related questions. You must have excellent written English and strong hands-on experience with Instantly.ai. This is a long-term position with consistent work. ⸻ Required Tools Experience (Mandatory) You MUST have hands-on experience with: • [login to view URL] (very important) • [login to view URL] • [login to view URL] • [login to view URL] • LinkedIn outbound workflows • Apify scrapers or similar scraping tools Applications without [login to view URL] experience will not be considered. ⸻ Core Responsibilities 2. [login to view URL] Operational Support • Run enrichment workflows • Fix enrichment columns not populating • Run Clay tables and workflows • Support lead sourcing workflows • Ensure enrichment data is populated correctly ⸻ 3. Outbound Tool Support (Instantly, Clay, Heyreach, Apollo) • Assist with operational questions related to outbound tools • Help troubleshoot basic tool issues • Ensure leads and campaigns are set up correctly • Maintain outbound system organization ⸻ 4. Lead List and Data Management • Manage lead lists from Clay, Apollo, and scraping tools • Run Apify scrapers when needed • Ensure lead lists are properly formatted • Upload leads into outbound platforms ⸻ ⸻ 6. Document and System Organization • Maintain organized client folders • Organize scripts and system documents • Ensure outbound system records are accurate and accessible ⸻ ⸻ Requirements Mandatory: • Excellent written English • Experience with [login to view URL] • • Experience with [login to view URL] • Experience with scraping tools (Apify or similar) • Strong attention to detail • Highly organized • Reliable and responsive Preferred: • Experience working with outbound agencies • Experience supporting outbound campaigns ⸻ Workload Starting: • 1-2 hours per day (to transition into 5-6 hours per day very soon) • 5-6 days per week • Long-term position Opportunity to increase hours over time. Available EST Hours. ⸻ Compensation Competitive depending on experience. ⸻ Required Application Questions Please answer the following: 1. [login to view URL]: What steps would you take if a campaign is active but emails are not sending? 2. [login to view URL]: What steps would you take if an enrichment column is not populating data? ⸻ How to Apply Please include: • Your experience with [login to view URL] • Your experience with [login to view URL] • Your experience with Heyreach and Apollo • Your hourly rate • Your availability • Confirmation you can work long-term ⸻ Ideal Candidate • Excellent written English • Strong experience with [login to view URL] and outbound tools • Highly detail-oriented and organized • Reliable and consistent • Comfortable working with outbound systems and data

Project ID: 40273814

About the project

23 proposals

Remote project

Active 2 mos ago

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23 freelancers are bidding on average $10 USD/hour for this job

@MarcusCMP

Hey — saw your post about needing an Outbound Operations & Client Support VA using Instantly, Clay, Heyreach, and Apollo. Keeping campaigns organized across all those tools without leads slipping through the cracks is usually the biggest headache. Quick question before I suggest an approach: Do you already have your outbound workflows and lead lists set up, or do you need help building the full system from scratch inside Clay and Instantly? I’ve managed multi-tool outbound setups before (Clay + Instantly + Apollo), including cleaning data, sequencing, monitoring replies, and handling client-facing support so nothing gets missed. If you share your current workflow, screenshots, or a brief SOP, I can review it and tell you exactly how I’d plug in and streamline things.

$5 USD in 7 days

5.0

(1 review)

0.3

@benn064

I believe I’m a strong fit for the Outbound Operations & Client Support VA role because I’m proactive, organized, and confident communicating with clients. I’m comfortable handling outbound calls, follow-ups, and ensuring clients feel supported and valued. I pay close attention to detail, manage tasks efficiently, and stay professional under pressure. I’m also tech-savvy, adaptable, and committed to helping the business grow through excellent customer service.

$5 USD in 40 days

0.0

(0 reviews)

0.0

@jayantm76

Hello I have hands on experience supporting outbound operations with Instantly ai Clay com Heyreach io Apollo io LinkedIn outbound workflows and Apify scraping including lead sourcing enrichment troubleshooting list formatting campaign setup validation tracker upkeep and client support with clear written English. If an Instantly campaign is active but emails are not sending I would check sending accounts are connected and in good health confirm warmup and daily sending limits verify the campaign schedule time zone and status confirm leads are present and eligible to send review bounce spam and error logs ensure there are no pauses throttles or deliverability blocks then run a small test send to isolate the issue. If a Clay enrichment column is not populating I would confirm the enrichment provider connection and API key verify credits and required inputs check column configuration mapping and filters review run history and errors then rerun the column or table and spot check rows until the data populates correctly. My rate is twelve USD per hour and I am available during EST hours starting at one to two hours per day and scaling to five to six hours per day very soon for five to six days per week and I can commit long term. Best regards

$12 USD in 40 days