Experienced ServiceM8 Administrator – Invoicing, Job Review & Office Support

@anjcanimo

ServiceM8 VA Application Hi, I'm interested in this opportunity. I have almost 10 years of VA experience, including invoicing, administration, customer service, data entry, email management, and working with Australian businesses. While I don't have extensive hands-on ServiceM8 experience, I have strong experience learning new systems and following established processes. My finance background also helps me understand invoicing, payments, discrepancies, and the importance of accurate job information before billing. I'm reliable, detail-oriented, and a fast learner. I'm available to start a paid trial immediately and can work during Australian/Adelaide business hours. Thank you for considering my application. Best regards, Anj

@NIKITALILA

Hello There, Thank you for the detailed description. Our team primarily provides accounting and bookkeeping support, including Accounts Payable and Accounts Receivable, Bank and credit-card reconciliations, Invoice and payment recording, Customer and supplier account maintenance, Transaction categorisation and ledger reviews, Basic financial reporting and bookkeeping administration. Our team includes Certified QuickBooks ProAdvisors and Certified Xero Advisors. However, as your requirement is specifically for someone with hands-on day-to-day ServiceM8 operational experience, rather than bookkeeping, we would not want to misrepresent our capabilities. We would be a better fit if you require accounting, bookkeeping, AP/AR, reconciliation, or related back-office financial support. Please note that we typically work on an hourly basis, tax preparation, tax filing, and payroll processing are not included in our service scope. Hit me up and we can talk in detail Regards, Nikita and her team at Affiliazion (D)

@Nuel24

THE IMPORTANT PART OF THIS ROLE IS NOT LEARNING SERVICE M8, BUT APPLYING YOUR EXISTING RULES CONSISTENTLY BEFORE A JOB BECOMES AN INVOICE. With around 800 recurring service clients and a large technician team, small administration errors can quickly become repeated office work or incorrect billing. The job review stage therefore needs to be treated as a control point: checking labour and time, materials, notes, completion status and anything your invoicing rules require before the invoice is issued. I would also keep the workflow aligned with your documented processes rather than introducing my own system. That matters here because you already have a separate ServiceM8 specialist handling optimisation and automation, while this role is about reliable day to day execution and progressively removing repetitive work from the Australian office. I do not want to claim hands on ServiceM8 experience or Australian trade experience that I cannot verify. What I can bring is a process focused approach to learning your rules, documenting the checks, and making the paid trial useful from the first tasks. For the trial, what part of your completed job review process currently takes the Australian office the most time? Nuel

@melopgabriel

Hi, this role is clearly about reliable day-to-day ServiceM8 administration, not redesign or automation. I understand you need someone who can step into your existing rules, review completed jobs carefully, and keep invoicing, quotes, debtors, and customer admin moving without adding workload to your office. I’ve worked inside ServiceM8 handling job review before invoicing, checking labour, time, materials, notes, completion status, and ensuring the job matched the required billing rules before invoices were issued. I’ve also managed quoting, follow-up, recurring jobs, customer emails, purchase orders, and routine admin for trade and field-service operations. My approach is simple: learn your documented process quickly, work methodically, and keep communication clear so nothing falls through the cracks. I’m comfortable with repetitive admin and I understand the need for accuracy in a busy service business. I’d be glad to discuss the trial and fit. Best regards, Gabriel

@bohdan38

With a specialized focus on CRM and automation, I may not be the exact fit for your hands-on ServiceM8 administrative needs. However, I want to offer an alternative perspective in terms of how my skill set could still help your business. My experience in strategic data management, integration, and converting complex workflows into automated processes equips me with an attention to detail and sensitivity to protocol that is akin to what your project entails. While my experience might not lie in the same field as yours, my versatility and capacity to learn quickly will make me a great asset. As a Full Stack Developer, I'm skilled in technologies such as ReactJS, NodeJS, CMS, and CRM just like your ServiceM8 system. This puts me in a unique position of understanding the core mechanics even if not fully versed yet; thereby reducing the time needed for me to align your existing rules with ServiceM8. In conclusion, choosing me does not mean settling for someone who would need to learn from scratch but instead taking on a professional who can guarantee high-quality work delivered efficiently while adapting to your current protocols. Let's leverage my knack for automating repetitive tasks and integrating different systems together. I'm confident that my strong communication skills, tech-savviness and commitment towards ongoing support will prove highly valuable for your business. Promptly inicio

@oleksandrp67

Hi there! I understand that reviewing completed technician jobs requires careful verification of job details, labour, materials, and completion status to ensure accurate invoicing. I’ll build a reliable ServiceM8 administration workflow that follows your documented rules for invoicing, quote preparation, debtor follow-up, and recurring job management to support your Australian office operations. I’ve worked extensively with ServiceM8 for job review, invoicing, quoting, debtor management, and customer communications within Australian field-service contexts. Looking forward to discussing with you. Best regards, Oleksandr

@cintyasp

Hi there, Upfront: I don't have hands-on ServiceM8 experience. Answering your questions honestly: * ServiceM8 experience: None. * Reviewing a job before invoicing: Not in ServiceM8, but in my Data Centres role I regularly validated building maintenance work completed by vendors before it was converted into an invoice — checking it matched the scoped work, reviewing notes/documentation, and flagging discrepancies before billing. Same core discipline, different system. * Other ServiceM8 functions handled: None directly. My experience is invoice processing, reconciliation, POs, and customer/email admin via SAP ERP, Excel, Google Workspace. * Worked with an Australian trade/field-service business: No. * Length in that role: N/A. * How soon I could start a trial: Immediately. * Adelaide hours availability: Based in Indonesia (GMT+7), ~1.5 hrs behind ACDT — can align most of my day. I know this role needs someone who can skip the ServiceM8 learning curve. I bring real job-validation-before-invoicing experience, just in a different system, and I learn business rules quickly. Happy to prove it in a short paid trial. Best, Cintya

@MustahidRafi

Hello, This role aligns perfectly with my experience. I have 8+ years of freelancing experience and have previously worked hands-on with ServiceM8, so I know the platform and its day-to-day workflows well. My experience includes reviewing completed jobs before invoicing, checking labour, materials, notes, and completion details, along with handling quotes, recurring jobs, customer communication, POs, and general ServiceM8 administration. While I haven't worked specifically with an Australian field-service business, I worked with 3 Australian clients over 2 years, so I understand the market and business expectations. Creating cohesive workflows and maintaining consistency is one of my strongest areas. I'm organized, disciplined, efficient with the required tools, and bring plenty of energy to my work. I also prefer long-term partnerships where we can grow together. I am available from 1:00 p.m. Adelaide time (10:00 a.m. Bangladesh time) onward and am ready to start immediately with a paid test run. Best, Rafi

@christopherm0620

Hi, The main risk for a team your size is inaccurate job-to-invoice translation creating contested invoices and slow debtor recovery. I focus on eliminating that gap by enforcing consistent job completion checks and predictable invoicing rules inside ServiceM8. I have hands-on ServiceM8 experience configuring templates, editing jobs, and running daily review workflows so completed technician jobs are invoice-ready. In prior roles I routinely checked labour/time entries, materials, applied markups, validated client contact and site details, confirmed completion status and mandatory notes, and fixed any missing fields before issuing invoices. I also managed recurring job templates and simple quote creation so billing runs required minimal manual edits. My first step with a new client is a short calibration: review 20 recent completed jobs to capture your business rules, create a checklist aligned to those rules, and apply it to the next billing batch. I implement a repeatable job-review checklist inside ServiceM8 and set up automations where possible to flag common errors. I will reduce office workload by handling pre-invoice reviews, issuing invoices, chasing overdue debtors to your escalation rules, preparing straightforward quotes, maintaining recurring jobs, and managing routine purchase-order and email admin. I learn business rules quickly and keep communication tight with the office team. - Would you like me to run the 20-job calibration on a paid trial? - Which weekday is best for a 30 minute handover to capture your business rules? Happy to hop on a brief call whenever it suits you. Christopher