This project requires the use of open source software and for all rights and licences to additional development to be held by the customer (me).
I am happy to have stage one include chat only with VOIP to follow.
I am looking for a duplication of this software with additional features [url removed, login to view]
Easy Integration with a Web Site
No Software Installation Required
Manage Multiple Chats Simultaneously
Operator to Operator Chats
Chat Transcripts stored
Real-Time Visitor Monitoring
Geo Location Map ...if possible
Browser and OS details
Native Operator Console for Windows
Autorun when Windows Starts*
Hiding to System Tray
Popups and Sound Alerts
Customization and Branding
Chat Icon Customization
Start Chat Form Fields
Visitor Messenger Customization
System Messages Customization
Web Page Push
"Party is typing" notification
Auto-Changing Chat Icon
Live Chat Link for Emails
I require additional features than whats listed above, but it is based upon reporting from information gathered from chat, voip sessions. Maximum 25 .Net reporting and admin pages.
Pages would include:
System administration & reporting
Agent Account Admin & reporting
Agent Admin & reporting
Payment will be via GAF escrow account.