We have an existing bot prototype that connects to Microsoft QnA Maker to receive questions from the user and provide feedback. We would like to provide this as a plugin that customers can use to answer questions on their own sites.
We require some changes to take the existing prototype to be production ready. The prototype can be found here:
[login to view URL]
We also have designs in InVision.
We require the following changes implemented:
1. The solution must work by customers inserting a single line into their websites, such as:
<script src="[login to view URL]" data-botcolor="orange"></script>
The original scripts should be separated and easy to maintain (separate templates, TypeScript and CSS). The script file should be bundled using Webpack and minified.
2. The script must accept a data-botcolor parameter, where using CSS the color of the bot can be changed to match the corporate brand using CSS only (accepts a CSS color value such as “red” or (accepts a CSS color value such as “red” or “#ff0000”).
3. The solution should be added to our VSTS (Visual Studio Online) repository (you will have an existing account license).
5. A scroll bar will be need to be added to the messages and a maximum height set on the containing div.
6. Prompt the user after giving an answer “Did you find this answer useful? [Yes] [No]”. If they click “No” it will ask them if they want to create a ticket. If yes, it will use the ZenDesk API to create a new ticket.
7. The bot should allow some additional commands:
a. “CLS” or “cls” will clear all existing messages.
b. “CLOSE” or “close” will close the bot.
You will partake in daily 15-minute meetings to give an update on the progress of tasks in the morning at around 9am UK time. To confirm you have read the brief, you will confirm which of the skills you have experience in that are relevant, and that you have successfully viewed the prototype code on Codepen.
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