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joomla + asterisk integration

We are migrating from conventional PBX to Asterisk through SIP trunking and Joomla or databse, we need to integrate both of them for our customers to have access to their account information, billing history, profile information.

Asterisk must be able to have these features:

IVR (2) (administrative line + access line)

- in 3 languages

-100+ queues with ACD feature. (if possible with voice recognition)

-reconignizion of client code (client must be able to enter customer code + or division code)

-then call will be routed to corresponding queue and next available agent.(for voice or video conected to SIP or PSTN)

Extensions-can be either SIP/video for remote sites or sistem must be able to call normal PSTN) each extension must be able to log in either throught the IVR or through the website, also there must be a client name anounment recording and agent must enter an access pin number in order to accept the call, also each agent must be able to see call history, start time, customer code, end time. Also agent must be able to add additional information regarding each call taken.

when calls are disconnected of agent extension gets stuck or while it says that its busy but the call had disconnected, supervisor level must be able to reset that extension without interrupting the rest of the system.

Also must able to have a

-monitoring feature.

-recording feature

Joomla must be able to do:

Customer must be able to access his/hers account information through our website with an user name and password.

administrator level must be able to set up accounts, downgrade or suspend customer accounts.

Must have 3 levels of access:

-Administrator

-Manager

-Supervisor

contact me for more details.

Beceriler: Asterisk PBX, HTML, Joomla, VoIP

Daha fazlasını gör: joomla asterisk, joomla asterisk integration, asterisk joomla, joomla pbx, joomla asterisk billing, extension joomla asterisk, integration joomla asterisk, integration joomla video, asterisk pbx joomla, asterisk joomla integration, joomla password manager, accounts agent, need to reset password, number recognition, migrating, ivr voice, IVR recording, Asterisk PBX, asterisk billing, add video call

İşveren Hakkında:
( 0 değerlendirme ) Lima, Peru

Proje NO: #1218046

Bu iş için 8 freelancer ortalamada $731 teklif veriyor

tektrix1

I will work on your project , Kinldy check pmb for details

$750 USD in 10 gün içinde
(15 Değerlendirme)
6.1
nasirbest

please check PMB

$1200 USD in 6 gün içinde
(17 Değerlendirme)
5.8
SevenStarInfo

Hello Sir, Please check your PMB Details. Thanks & Regards, SevenStar Infotech.

$850 USD in 15 gün içinde
(15 Değerlendirme)
5.4
rickjona

PLEASE CHECK PMB FOR OUR BID

$600 USD in 7 gün içinde
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0.0
martinsunk

PLEASE CHECK PMB FOR OUR BID

$750 USD in 7 gün içinde
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JOHNAMIN

PLEASE CHECK PMB

$700 USD in 9 gün içinde
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johndelton22

HELLO SIR, PLEASE CHECK PMB THANK YOU

$750 USD in 9 gün içinde
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whitecollar18

You'll be satisfied - check our feedback.

$250 USD in 3 gün içinde
(0 Değerlendirme)
0.0