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**Custom WhatsApp ERP System Requirements** We are looking for a developer or development team to build a **custom WhatsApp ERP/CRM solution** integrated with WhatsApp through QR Code login functionality. ### Key Requirements 1. **WhatsApp QR Code Login** * Users should be able to connect WhatsApp accounts by scanning a QR code. * Multiple WhatsApp accounts should be supported. 2. **Role-Based Access Control** * Admins can create and manage user accounts. * Different access levels and permissions can be assigned to staff members. 3. **Customer Communication** * Authorized users can send and receive WhatsApp messages from within the ERP. * Users can initiate chats and respond to customer inquiries. * Voice calling functionality should be available where technically feasible. 4. **Number Privacy & Protection** * Customer phone numbers must remain hidden from staff by default. * Staff should be able to communicate with customers without viewing their actual phone numbers. * Only specifically authorized users should be able to view customer contact details. * All customer data should be protected through permission-based access controls. 5. **Conversation Management** * Shared team inbox for handling customer conversations. * Chat assignment to specific team members. * Internal notes and conversation history. * Message status tracking and audit logs. 6. **Admin Dashboard** * User management. * Performance monitoring. * Communication reports and analytics. * Access permission management. 7. **Data Security** * Secure storage of customer information. * Activity logs for all users. * Backup and recovery functionality. ### Objective The goal is to enable multiple team members to communicate with customers through WhatsApp while maintaining complete control over customer information and ensuring that customer phone numbers remain confidential except for authorized personnel.
Project ID: 40510186
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54 freelancers are bidding on average $445 USD for this job

Good Day! I have carefully analyzed your project and understand the need for a custom WhatsApp ERP/CRM solution with multi-account QR code login, role-based access control, shared team inbox, conversation assignment, customer number masking, audit logs, analytics, and enterprise-grade security. I can develop a scalable system that enables seamless team collaboration while protecting sensitive customer information through granular permissions, secure data storage, activity tracking, and backup mechanisms, ensuring a reliable and efficient communication workflow. I am eager to contribute my expertise and deliver top-notch results for your project. Let's discuss the project further in chat or let's have a quick call! Best regards, M Adeel.
$250 USD in 3 days
6.1
6.1

With over 10 years of experience in Web Development and an extensive portfolio containing more than 100 successful projects, I am confident in my ability to deliver the custom WhatsApp ERP/CRM solution your business requires. My forte lies in creating scalable and secure solutions that align with clients' unique visions. Having worked on various integration projects including chatbots, tools, and API development, I am well-versed with the complex nature of such tasks. Your project's essential features like WhatsApp QR Code Login, Role-Based Access Control, Customer Communication, Number Privacy & Protection, Conversation Management, Admin Dashboard Data Security aligns perfectly with my skillset and technical capabilities. I understand the significance of protecting customer information, maintaining confidentiality while empowering team communication. I assure you that I will deliver a robust and highly-functional system that meets your expectations while providing long-term support for any future enhancements or troubleshootings. Let's collaborate to turn this vision into reality. Looking forward to working with you!
$450 USD in 7 days
4.6
4.6

Hey, We will build your WhatsApp ERP system with QR code login, a shared team inbox, role-based access, and a number masking layer that keeps customer phone numbers hidden from unauthorized staff. For the privacy layer, we will store numbers in an encrypted lookup table. Staff see only a masked alias. Messages route through the system so agents never need the raw number. This keeps data secure without slowing down response time. A couple of quick things to confirm: 1) How many WhatsApp accounts do you need connected simultaneously at launch? 2) Do you have a preferred tech stack or database, or is that open for us to recommend? The number quoted here is a starting estimate. The exact cost and timeline will be confirmed after we go through the full scope together. Looking forward to talking through the details. Faizan
$286 USD in 10 days
3.8
3.8

With over a decade of experience in web and software development, I am confident in my ability to deliver your custom WhatsApp ERP/CRM system efficiently and effectively. I understand the complexity and significance of your project and have a proven track record of transforming intricate requirements into scalable systems. My expertise spans various critical areas including web, mobile, and SaaS product development; automation, integrations, and smart workflows; UI/UX strategy and digital product experience; cloud infrastructure; and CMS, eCommerce, CRM, and business platforms. These skills are directly transferable to the tasks at hand in your project. Additionally, my innovation-first thinking resonates well with the needs of this project. I always prioritize scalable architectures and future-ready solutions, so you can rest assured that your new solution will not only meet your needs today but will also grow with your business tomorrow. Let’s work together to bring reliable, secure communication and data management to your organization through this unique integration.
$350 USD in 4 days
3.2
3.2

What specific features are you looking to prioritize for your custom WhatsApp ERP/CRM system? I have extensive experience in developing integrated solutions and could implement the QR Code login functionality, ensuring multiple accounts can connect seamlessly. My approach would include setting up role-based access control, enabling secure communication without exposing customer phone numbers. I can develop a shared inbox for team collaboration and management, alongside an intuitive admin dashboard for oversight and analytics. With a focus on data security and user permission systems, I can help create a robust system that meets your needs.
$330 USD in 3 days
3.0
3.0

Hi, I can build a custom WhatsApp ERP/CRM with multi-account support, role-based permissions, shared team inboxes, customer management, and detailed audit tracking. For the architecture, I recommend Node.js + React + PostgreSQL with a secure WhatsApp integration layer. The system will support QR-based WhatsApp account connections, user roles, chat assignment, internal notes, reporting, and centralized conversation management. Key Features: • WhatsApp QR login for multiple accounts • Admin, Manager, and Staff roles • Shared team inbox and chat assignment • Internal notes and conversation history • Message status tracking and activity logs • Customer data protection with permission controls • Analytics and performance dashboard • Backup and recovery functionality For customer privacy, I will implement masked phone numbers and permission-based visibility so only authorized users can access actual contact details. All user actions will be logged for accountability. Before development, I would like to discuss whether you prefer the WhatsApp Business API or an alternative QR-session approach, as this impacts scalability and long-term reliability. I can deliver a secure, scalable MVP first and structure the platform for future ERP expansion. Best regards, Bhupendra
$400 USD in 7 days
3.2
3.2

**Elevating Your WhatsApp Integration with Web Crest** Hello! I'm Mubeen from Web Crest; the cerebral powerhouse that has spent years implementing just the type of solution you're looking for. We are experienced AI, SaaS, and web-focused professionals with a history of creating state-of-the-art, secure solutions just like this project. Leverage our understanding of powerful software to create a **WhatsApp ERP/CRM solution** that'll completely overhaul your internal operations. Our specialties—AI Chatbots and Agents, Business Automation as well as CRM & ERP Solutions among others—align directly with your project's intricate demands. With proactive Role-Based Access Control, authentic customer communication channels, and air-tight data security designs, we assure you a system that would leave every customer number protected and enable growth-oriented team collaboration.
$300 USD in 5 days
2.8
2.8

Before this can send a single outbound notification, Meta has to approve your message templates. That review takes 24-72 hours and rarely shows up in project timelines until it's already causing delay. My approach: stand up the Cloud API webhook endpoint first so inbound messages are captured immediately, then wire ERP-side triggers (order created, status changed, whatever your flow needs) to fire approved templates outbound. Idempotent by design: Meta retries webhooks on timeout, so duplicate-send handling has to be explicit from the start. One thing I'll need upfront: which ERP? The integration shape differs significantly between Odoo, SAP, and a custom system, and it affects the timeline. What you'd get in 5 days ($750, one milestone): Cloud API app configured and connected, webhook handler deployed, outbound template triggers wired to your ERP events, delivery-status callbacks logged. $750 is an indicative estimate from the brief; I'll give you a firm number once I know the ERP and the notification types you need. What does your stack look like on the ERP side?
$750 USD in 5 days
2.8
2.8

As a seasoned full-stack developer, I pride myself on being able to create highly customized solutions for even the most complex problems. My in-depth understanding of web development languages such as PHP and JavaScript, coupled with my proficiency in developing WordPress plugins, makes me an ideal candidate for your custom WhatsApp ERP system integrated with the QR Code functionality. Moreover, beyond my traditional web development skills, I have extensive experience with AI-powered systems which I believe will greatly benefit your project. Specifically, my expertise in LLM-powered applications, LangChain, LangGraph, and RAG pipelines combined with my ability to design AI agents capable of connecting to external tools through MCP servers can play a vital role in ensuring the smooth functioning of your ERP system. I also understand the paramount importance of customer data security. Therefore, apart from providing an efficient WhatsApp-based communication platform for your team members and customers, I'll implement robust data protection measures including activity logs for all users and backup and recovery functionality. In conclusion, my wide-ranging skill set and dedication to delivering high-quality work make me a strong candidate for this project.
$400 USD in 3 days
0.8
0.8

With my extensive experience in web development, I am confident in my skills and abilities to design and implement a fully integrated WhatsApp ERP/CRM system for your business. Having developed numerous eCommerce and software solutions already, I fully understand the complexities and unique needs of such systems. One of your key requirements is data security, and it's an area I prioritize heavily when crafting technology solutions. I ensure all customer information is securely stored, with activity logs for all users and backup and recovery functionality in place to protect valuable data. My solutions always come with strong access permission management as well, guaranteeing only authorized personnel can access sensitive customer details, just as you've indicated in your project description. Moreover, as part of my broader IT support capabilities, I not only focus on building high-quality but also very much on providing excellent after-sales service. With this project, you won't just get a one-time implementation- but ongoing IT support so that your system stays up-to-date and repairs are done promptly when needed. This holistic approach has garnered a 100% client-satisfaction rating for me over the years and I look forward to bringing this expertise and commitment to your project too.
$500 USD in 7 days
0.4
0.4

⭐⭐⭐⭐⭐ Build a Custom WhatsApp ERP/CRM System with QR Code Login ❇️ Hi My Friend, I hope you are doing well. I just checked all of your project requirements and I can see you are looking for a developer to create a custom WhatsApp ERP/CRM solution. You have no need to look any further as Zohaib is here to help you! My team has successfully completed 50+ similar projects for WhatsApp integrations. I will create a solution that allows users to connect via QR code, manage roles, and ensure data privacy—all within your budget. ➡️ Why Me? I can easily build your custom WhatsApp ERP/CRM as I have 5 years of experience in software development, specializing in CRM solutions, API integration, and secure data management. My expertise includes user interface design, database management, and communication systems. Not only this, but I also have a strong grip on technologies like Node.js, React, and MySQL. ➡️ Let's have a quick chat to discuss your project in detail and let me show you samples of my previous work. Looking forward to discussing with you in chat. ➡️ Skills & Experience: ✅ Software Development ✅ API Integration ✅ Database Management ✅ User Interface Design ✅ Secure Data Handling ✅ Role-Based Access Control ✅ WhatsApp Integration ✅ Communication Systems ✅ Performance Monitoring ✅ Backup and Recovery ✅ Data Privacy Solutions ✅ Customer Support Systems Waiting for your response! Best Regards, Zohaib
$350 USD in 2 days
2.3
2.3

Hey there! I’m really excited about the opportunity to build a custom WhatsApp ERP/CRM solution with you. The idea of integrating QR code login functionality is not just clever; it’s a game-changer for user experience. I recently completed a project where I developed a robust messaging system for a client that seamlessly integrated multiple communication platforms, ensuring ease of use and efficiency. I truly understand the architecture behind creating a secure and user-friendly interface. One feature I’d love to implement is an AI-driven chat assignment tool that intelligently routes customer inquiries to the right team member based on their workload and expertise. This not only streamlines communication but also ensures that customers get the best possible support. Regarding your request for past work, I have several projects under my belt that showcase my experience with secure data handling and user management. Quick question: how many different user roles do you envision for your team, and what specific permissions are important to you? Let’s hop on a Zoom call this week to dive deeper into your vision. Looking forward to hearing from you! Best, Artem
$500 USD in 7 days
0.0
0.0

Greetings, I see that you're looking to develop a custom WhatsApp ERP/CRM solution that allows multiple users to manage customer communications while keeping phone numbers confidential. My approach would involve creating a user-friendly interface where staff can log in with QR codes and efficiently handle customer inquiries, all while ensuring data privacy and security. With experience in web development and implementing role-based access control systems, I can help set up a strong admin dashboard to manage users and monitor communication effectively. The ability to maintain customer privacy while allowing staff to interact seamlessly is a priority, and I’ll ensure this is built into the system. I’m excited to explore how we can make this project a success together. Best regards, Assad Farid
$350 USD in 5 days
0.0
0.0

Hello, With over a decade of experience in web development, I have honed my skills to produce innovative and scalable solutions that directly align with your needs. This project is exciting to me because it combines my technical expertise with my understanding of business workflows that empower startups, local businesses, and service-based companies such as yours. My goal is not just to build software but to create platforms that streamline your operations, enhance customer experiences, and ultimately improve your bottom line. Specifically, I have a significant background in developing custom business websites, CRM systems, and API integrations which makes me especially well-suited for this project. I understand the importance of data security in today's digital landscape and can ensure that all customer information is treated with the utmost privacy and protected with robust permission-based access controls. I have also created similar chat platforms and implemented WhatsApp integrations with CRM systems before. In conclusion, my skill set not only encompasses QR code functionality but also extends to role-based access control, communication management, dashboards/analytics generation, among other things highlighted in your project description. By choosing me for this job you are selecting a developer who is not only competent but will also provide ongoing high-quality service to ensure the continued success of your platform. Look Thanks!
$555 USD in 2 days
0.0
0.0

As an experienced developer with an impressive track record, my team and I at Geetam are emboldened to tackle your challenge of integrating WhatsApp with your ERP system. We fully grasp the significance of having effective channels to connect with customers while managing their data securely. Hence, our web development expertise combined with MongoDB, MySQL, PostgreSQL, Firebase for secure data handling can ensure that your customer's information remains confidentially protected from unauthorized staff access. We have also worked on numerous projects involving the principles your project embodies: efficient data management, role-based access control, and feature-rich admin dashboards. Our substantial understanding of these crucial aspects will enable us to seamlessly implement functionalities like WhatsApp QR Code Login, conversation management, customer communication while keeping unwarranted sharing of customer phone numbers entirely at bay. At Geetam, we understand the importance of communication in business. So we are dedicated to providing you reliable support and quick turnaround times (response time <2-3 hours) to expedite the development process. Moreover, in a fast-paced digital era where security risks are high, our multi-level approaches to data security and dedicated cloud deployment using AWS, Azure and Google Cloud guarantees HIPAA and GDPR compliance. Collaborate with team Geetam today to execute your WhatsApp-ERP integration project magnetically!
$500 USD in 7 days
0.0
0.0

Hi, I went through your requirements and I think I have a clear picture of what you need. The core of this is a team inbox on top of WhatsApp where staff can talk to customers without seeing their real numbers. I've worked on similar systems before so I know where the tricky parts are. For the WhatsApp connection I'll use Baileys, a Node.js library that handles QR code login and supports multiple accounts running at the same time. It's stable and well-maintained. For number privacy, the masking happens on the server side - not just hidden in the UI. Staff see a customer ID or alias. Only users you authorize can ever retrieve the real number. No way around it from the frontend. The rest - role-based access, shared inbox, chat assignment, internal notes, audit logs, admin dashboard - are all straightforward to build on top of that foundation. Stack I'd use: Node.js, PostgreSQL, React for the dashboard. Clean, no unnecessary complexity. Timeline is around 4-5 weeks. I'd deliver it in stages so you can test early and give feedback before it's fully done. One thing worth mentioning about voice calls - WhatsApp doesn't expose that cleanly through unofficial integrations. I can look into what's possible once we talk, but I want to be upfront about it rather than promise something that might not hold up. Happy to jump on a quick call or chat to go over the details before you decide.
$500 USD in 7 days
0.0
0.0

Hi, Your project is very interesting, and I have experience building custom web applications with role-based access control, real-time messaging, and secure multi-user workflows. I understand that the key challenge here is not only integrating WhatsApp but also creating a reliable CRM/ERP environment where multiple staff members can manage conversations while keeping customer data protected. I can help build a scalable solution with multi-account WhatsApp QR login, shared team inboxes, chat assignment, internal notes, audit logs, and a secure admin dashboard for user and permission management. I also have experience with authentication systems, API integrations, and implementing privacy controls to ensure customer phone numbers are only visible to authorized users. The platform can be designed with future growth in mind, making it easy to add more automation, reporting, or AI-assisted features later on. I focus on clean architecture, security, and long-term maintainability rather than quick fixes. I'd be happy to discuss the technical approach, recommended stack, and the best way to implement the WhatsApp integration based on your requirements. Looking forward to working together.
$500 USD in 7 days
0.0
0.0

With over 5 years of experience in full-stack development, I bring a unique blend of technical expertise and an understanding of your project's core objectives. I'm passionate about creating robust and scalable systems, which aligns beautifully with your need for a custom WhatsApp ERP system. My proficiency in backend engineering will assure you that the system I build for you will be highly-secure, perform optimally, and integrate seamlessly with your existing infrastructure. With me onboard, you can expect reliable user management, well-monitored performance, comprehensive communication reports, fine-grained access permission management - all things to streamline your workflow effectively. Apart from just building the system as per your specifications; my skills in integrating payment processors, SMS API's and such other integrations can play a key-role in further enhancing the functionality of your ERP. Plus, with my knack for timely maintenance, any future improvements or bug fixes you may require won't be an issue at all. Stepping into the shoes of multiple users is second nature to me, entailing I have Rajasthanymous control over different APIs/interfaces is what I do best. Making me a perfect fit for managing multiple WhatsApp accounts while ensuring utmost privacy of customer data. Let's build something phenomenal together!
$300 USD in 2 days
0.0
0.0

Hi, I can build your custom WhatsApp ERP/CRM system with multi-account WhatsApp connection, role-based access, team inbox, customer privacy controls, admin dashboard, reporting, and audit logs. The best solution is to design the platform around secure communication workflows: admins manage users and permissions, staff handle assigned conversations from a shared inbox, customer numbers stay hidden by default, and only authorized roles can view sensitive contact details. Each message, assignment, note, status update, and user action can be logged for accountability. I’m comfortable with web app development, ERP/CRM workflows, WhatsApp integration, QR-based account connection where technically supported, role-based access control, secure database design, team inbox systems, conversation assignment, internal notes, analytics dashboards, backups, and permission-based data protection. For stability and compliance, I would first confirm whether you want to use the official WhatsApp Business Cloud API or a QR/session-based integration, then build the safest architecture around your preferred approach. Deliverables will include the web platform, admin dashboard, WhatsApp messaging workflow, user/role management, privacy controls, reports, audit logs, and setup documentation. Best regards Ankit
$250 USD in 3 days
0.0
0.0

As a seasoned AI Engineer with a robust background in Web Development, I am highly confident in my ability to deliver the custom WhatsApp ERP/CRM solution you require. My 10+ years of experience have equipped me with an impeccable understanding of how AI can be seamlessly combined into large-scale systems such as this one. I've successfully built similar integrated solutions before, developing web-based applications that flawlessly handle millions of documents and user interactions. Specifically, my expertise includes ensuring data privacy and security, creating role-based access controls, as well as setting up intelligent chat management systems. In addition to enabling staff to connect their WhatsApp accounts using QR codes (authentication), your project will also benefit from my skill set in implementing conversation management features such as team inbox, user assignment, conversation history, and activity logs. Ultimately, my dedication to providing high-quality code, ensuring system reliability and scalability aligns perfectly with your project's aims. Entrusting me with your integration between your ERP and WhatsApp through custom chrome extension will mean receiving a robust and tailored solution to help streamline customer communication while keeping their information safeguarded. Let's bring this unique integration project to life together!
$500 USD in 7 days
0.0
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