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8BCraft looking for a dedicated Virtual Assistant

Hello I’m Pierre, founder of 8BCraft (see [login to view URL]).

8BCraft makes retrogaming consoles. Those are SbC (single board computers) running a linux distribution called Retropie. I am looking for a VA with skills in :

- electronic product

- customer service

- Basic knowledge in electronic

- Linux

- Raspberry pi

- Retrogames. Basic knowledge of game consoles is enough

- Optional: 3D modeling and PCB design skills.

The task are mainly about community manager/customer service :

A – Customer service:

We use “Awesome Support” woocommerce-wordpress pluging. There the customer post tickets. Experience with this pluging is an asset

- Order follow up. “Has my order shipped?” “my tracking number doesn’t work”…

- General question on software setup.

- Hardware bug “my unit do not boot” “my lcd is broken” …

- Software issue “I have problems installing the software..”

In order to understand the hardware problem you must have a basic understanding of general electronic and SbC (raspberry pi and others)

B – Community manager

- Reply to facebook messages and comments.

- Reply to youtube comments.

C – You will be the first virtual assistant. So the system will need to be improved in the first month together with me.

D – General tasks:

- improving website content/ tutorials content / preparing crowdfunding campaigns...

Quality required:

- Excellent English comprehension and writing ability

- Couteous and compassionate customer service

- Problem solving ability

- “Awesome Support” experience is an asset

- Woocommerce experience

- raspberry/linux general knowledge.

Conditions :

- I am looking for a dedicated full time virtual assistant. Please quote based on 140 hours a month. (It should take less time than that as the customer service is currently taking me 2-3 hours a day.)

- First

- All messages should be replied to within 24 hours.

8BCraft is currently a single person-company so we'll work close together

Selection process :

- First selection based on price/month, qualifications, references

- Second video interview

- Third : test based on real messages.

- Last : 30 days test period

Beceriler: Müşteri Desteği, Linux, Raspberry Pi, Sanal Asistan, WooCommerce

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İşveren Hakkında:
( 3 değerlendirme ) paris, France

Proje NO: #18336867

Seçilen:

cowboy14

Hello sir, Consider your search ends here :) Have huge previous expeirence of working as full time virtual assistant for diffrent companies. And gained lots of diffrent skills, strategies etc etc during work on tho Daha Fazla

€6 EUR / saat
(98 Değerlendirme)
6.3

Bu iş için 21 freelancer ortalamada €10/saat teklif veriyor

itsmugunthan

Hi there! I am an experienced virtual assistant and a Customer Support Executive with nearly 2 years of experience. I have been working with well established US and Europian companies and I'd LOVE to provide you wit Daha Fazla

€10 EUR / saat
(40 Değerlendirme)
6.3
Excelentt

A - I have 6 years of experience in customer support. B - I have done management and moderation on social profiles. C - Sure, do let me know how can we improve the system. D - Need little instructions and I'll be go Daha Fazla

€7 EUR / saat
(48 Değerlendirme)
6.4
Motiurlaw

okay ready for video interview. I will work daily 2-3 hours or more if needed. Message me so we can discuss further. Thanks

€6 EUR / saat
(38 Değerlendirme)
6.0
jonna88

Hey there! Hope you are doing fine. I dont have knowledge with raspberry/linux but I am willing to learn more about it. I cant do a video interview as I do not have a webcam. Do you have time to discuss about this p Daha Fazla

€7 EUR / saat
(32 Değerlendirme)
5.6
manikhossain1111

Hello sir, I am an expert virtual assistant. I can do provide you high-quality support as you want. You can test me then you can decide to hire. I can do dedicate flexible hour(as needed). Thank you, Manik

€10 EUR / saat
(29 Değerlendirme)
5.8
hasinashafad

Hi, I am interested in this position and would love to discuss further about the role / tasks involved. I can also share my resume if required. Kindly ping me. Thank you Looking forward to hearing from you. Best R Daha Fazla

€6 EUR / saat
(5 Değerlendirme)
4.2
chesslover

Hello Pierre, I am an electronics and communications engineer by university training (and passed the country's certification exam) but has pursued a career in software engineering. Nevertheless I have found a hobby Daha Fazla

€14 EUR / saat
(3 Değerlendirme)
4.0
malbakurtulla

Hello , I am interested in your project and I believe I have the right skills for this that would make me a good fit for this position . Looking forward to your reply :)

€10 EUR / saat
(9 Değerlendirme)
4.0
stanislav103

Hi, there. I am happy to apply in your project. Your project is interesting to me. If you want to review me, you can go through my feedbacks and git repos. [login to view URL] fully capable of providing Daha Fazla

€22 EUR / saat
(4 Değerlendirme)
2.8
MissCrissy

Hi! I am a computer engineer so I have high skills about the technology you use in your business. I have worked as a virtual assistant before so I know what you expect of me. I work fast and with high quality. I can w Daha Fazla

€6 EUR / saat
(2 Değerlendirme)
2.9
ANTBRCH

Hi there, I am Antonio, currently I work as a desktop support specialist; this has given me first hand experience dealing directly with customers and diagnosing hardware issues. I have prior experience working Daha Fazla

€10 EUR / saat
(1 Yorum)
2.4
AlexanderJordan

Hi, I am interested in your project. Excellent in customer service and understanding of the concepts. Experience in providing tech support for Laptops and Windows OS. I have not worked on woocommerce or awesome su Daha Fazla

€11 EUR / saat
(2 Değerlendirme)
2.0
pshryo2017

I have just done such project and I am familiar for raspberry pi. I have a development board, so that I can finish ASAP. I am all ready for hardware and software.

€22 EUR / saat
(1 Yorum)
1.4
remsha96

Hello, I am a student in NYC looking to help in small projects like these. I have experience working with a Project Manager and a clerk in an office. You can message me if you would like to look closely at my resume. I Daha Fazla

€12 EUR / saat
(0 Değerlendirme)
0.0
NikkiZa

I have years of experience in customer support and excellent communication skills. I am always eager to learn and help others. Relevant Skills and Experience Admin/office support, time management, emails, communicatio Daha Fazla

€10 EUR / saat
(1 Yorum)
0.0
OlyaUkrainian

Hello. My name is Olya, I am from Ukraine. During the last 5 years I have been involved to the Media Marketing sphere, Mailing Marketing, Blog Writing and also Lead Generation. And I have been working as VA many times. Daha Fazla

€6 EUR / saat
(0 Değerlendirme)
0.0
Tristan95

Hello, I have some programming skills, as you can see on my profile, I have some non-professional QA experience. I mostly helped people that knew me with various technical problems. I have some minor experience with th Daha Fazla

€14 EUR / saat
(0 Değerlendirme)
0.0
jasenkajaskic2

Hello, I would like to apply for your job offer. Please contact me as soon as possible so we can discuss it. Best regards

€8 EUR / saat
(0 Değerlendirme)
0.0
SecureForYou

Hi,sir. I am super interested in your project - '8BCraft looking for a dedicated Virtual Assistant' :) I believe that my 12+ years of experience in development makes me highly qualified for this project. I'm sure that Daha Fazla

€10 EUR / saat
(0 Değerlendirme)
0.0
blazybless

I have extensive experience managing and offering technical support to a variety of customers ranging from Multinational Enterprises to Developers. I have a wide range of technical skills that I have earned over the ye Daha Fazla

€13 EUR / saat
(0 Değerlendirme)
0.0