İptal Edildi

Senior Technical Support Engineer

Position Overview:

Information Technology - Responsible for designing, implementing, maintaining and troubleshooting customer networks. Be able to direct employees/contractors and outside vendors.

Job Requirements:

Project Management

• Lead, Direct, and manage IT Projects

• Plan, Execute, and Evaluate IT processes and procedures

• Clearly document and communicate project progress

Server Administration

• Status monitoring of cloud based Infrastructure.

• Maintenance/Troubleshooting CentOS infrastructure

• Frequent utilization of bash scripting skills

• Frequent utilization/analysis of javascript scripting skills

Individual Desktop Support

• Initial configuration/installation of employee workstations

• Employee Technical Inquiries, Daily

• Troubleshooting of local/network workstation issues.

• Network Printer Support (maintenance and troubleshooting)

• Office 365 end user account administration (with monthly Audit)

• Individual VOIP phone Maintenance/Troubleshooting

Platform Administration/Maintenance (i.e. Office365, SharePoint, Local CentOS hosted Dashboard, & RingCentral VOIP)

• Initial configuration/End user customization

• Platform Troubleshooting

• Platform Annexations.

Network Administration

• Management of LAN/WAN infrastructure (i.e. routers and switches)

• Management of rule based firewall. (both pfsense and SonicWall)

• Audit internet activity, monthly

Server Administration

• Status monitoring of cloud based Infrastructure.

• Maintenance/Troubleshooting CentOS infrastructure

• Frequent utilization of bash scripting skills

• Frequent utilization/analysis of javascript scripting skills

Knowledge, Skills, and Abilities:

Ability to effectively prioritize and execute tasks in a high-pressure environment. Exceptional customer service orientation to all customers. Proven analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Exceptional customer service orientation. Exceptional interpersonal skills, with a focus on rapport-building with all IS team members. Strong documentation, listening, and questioning skills. Ability to conduct research when needed and to absorb information quickly.

Proficiencies:

Windows 10

Centos 7

Office 365

Azure

Strong communication skills

Interested in personal growth and being part of a team

Embraces change and challenge whole-heartedly

Critical thinker

Beceriler: Linux, Microsoft Office, Ağ Yönetimi, Sistem Yöneticisi, VoIP

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İşveren Hakkında:
( 3 değerlendirme ) Sunriver, Canada

Proje NO: #15869303