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Survey data to measure customer satisfaction (CSAT) - 01/07/2018 23:55 EDT

 Question 1 – How helpful was the calling center agent?

• Answer on a scale 1-5

 Question 2 – How likely are you to buy this product again?

• Answer on a scale 1-5

 Question 3 – Was your issue resolved?

• Answer 1 for “yes” and 2 for “no.”

o Using Data Set 2, sanitize data, and study trends by producing a time series object.

o Classify agents, and create an agent scorecard.

o Predict Q3_Answer based off of other 4 data elements.

• Output

o Summarize findings from the Data Set you chose in PowerPoint (2-3 slides), may also include any other combination of graphics, reports, description of methods, or definitions of any User Defined Functions in addition to slides.

• Rules of participation

o All code must be written in R and be provided for review.

o Complete confidentiality of data.

o No use of forums to ask questions.

Beceriler: İş Zekâsı, Makine Öğrenimi, Görselleştirme

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İşveren Hakkında:
( 0 değerlendirme ) DHANBAD, India

Proje NO: #17274715

Bu iş için 6 freelancer ortalamada ₹2017 teklif veriyor

suyashdhoot

Hi I am a very experienced statistician and academic writer. I have completed several PhD level thesis projects involving advanced statistical analysis of data. I have worked with data from several companies and have d Daha Fazla

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raghavajay3

could you share the data for the survey, I will help you with the algorithm

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cyash61

Hello, I am a data analyst with more than 6 years of experience working with clients across the globeo n statistical data analysis. Please ping for details. Best, Yash

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iamhappybhangu

Hey... I am 2+ years experienced Data Scientist. I have good hand on data visualisation, data cleaniy, data processing. I had done so many projectsin Machine Learning. I can help you in this survey, so please share mo Daha Fazla

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