Automation Specialist for Make.com and Smartlead

@DeveloperStation

Hi, I've built SMS and reply-handling flows on Twilio before, including a LAMP web app with two way Twilio SMS and third party API integration where inbound messages drove the outreach logic. I've also done Twilio work inside CodeIgniter and SendGrid projects, all rated 5 stars. The part I'd want to look at first is your reply and stop logic. Duplicate messages and outreach that keeps going after a reply usually trace back to how the webhook writes state back and how the scenario checks it before sending. Are your Smartlead replies and Twilio inbound SMS both feeding one source of truth, or checked separately? That split is often where credits burn and fields land wrong. I'd start with a read only audit, document the faults, then fix in a safe test copy before touching live. Adil

@venplura

Hi there! Quick question - are you currently tracking which replies are coming from actual prospects versus automated responses, or is that something you'd like to set up during this audit? Regardless, this is definitely something that I feel confident delivering on, given my past experience. I would love to discuss your project further! Looking forward hearing from you. kind regards, Corné

@omard211

So you need the system to stop double messaging landlords and start writing data where it belongs. Duplicate messages almost always trace back to webhooks firing twice with no dedupe key. Make replays the same lead, Smartlead queues it again, and nobody notices until someone complains. I add a single source of truth for lead state so every scenario checks before it sends. Reply handling is the other gap. Email replies and Twilio inbound need to both hit the same stop flag. Otherwise a landlord answers by SMS and keeps getting emails anyway. Fixing that usually cuts credit usage too, since most waste comes from scenarios rerunning on records already handled. I test against a copy with a small lead sample before anything touches live campaigns. Every change gets documented so ongoing maintenance stays straightforward.

@emrahg7

Hi, I'd start by leaving alone anything that's already working and just mapping out where the actual breaks are, wrong fields, duplicate sends, replies not stopping outreach. No rebuild, no extra scenarios added on day one. Get the existing flow between Make, Smartlead, Sheets, Twilio and Zoho stable first, then decide what's worth improving. I've cleaned up messy Make setups like this before, usually it's one or two scenarios eating credits from bad filtering or duplicate triggers, not the whole system. I'll go scenario by scenario, fix the mapping and filter logic, confirm replies actually kill follow-ups on both email and SMS, then test with dummy leads before anything touches live data. You'll get a short writeup of what was wrong and what I changed. After that I can stay on for regular maintenance and fixes as they come up. Can start reviewing this week if you want to send access. Best, Emrah

@amoghpatil45

I have an experience in Manual and Automation testing. I have worked in production support where i have troubleshooting experience. I currently work as an business analyst.