-Dealing directly with clients to promote the company’s products and services via phone and emails in order to build and maintain relationships with customers
-Obtain and evaluate all relevant information to handle inquiries correctly
-Responding to customer queries in a timely and accurate manner
-Recording detailed and accurate records and updating of all communication with clients
-Identifying customer needs and helping customers to use specific features
-Assisting new and existing clients.
-Monitoring customer complaints and reaching out to provide assistance to customers
-Updating customers about new products and features
-To assist clients with queries regarding services
-Assist with the on-boarding and conversion of leads to active clients
-Reactivate old clients
-Achieving key performance indicators (targets)
Bu iş için 9 freelancer ortalamada $411 teklif veriyor
Hello! I’m Alicia. Let me help you complete your task. I am confident that I will be able to complete it diligently, professionally and in accordance with the set timeline. THANK YOU!