Outbound Sales Database

I need a Database built, either web based or using MS Access Database, that functions as an outbound telesales database. Essentially it needs to rertrieve customer records from an excel spreadsheet so outbound agents can contact them. The agent then needs the ability to log an outcome based on the call. It could be any of the following:

Appointment (which then needs to capture date and time of appt.), wrong number, not interested, Quotation requested, Customer not in - follow up required (which then needs to capture callback date and time), Not interested now - Callback Required (which then needs to capture callback date and time),Sale.

There needs to be a list upload function and the ability to run reports - 1. an agent productivity report and conversion results (i.e. appt.s/total contacts, follow up/total contacts, callbacks/total contacts, quotation/total contacts, & sales/total contacts). 2. A daily data extract/report of all contacts that have been made (succesful and unsuccessful) and the outcomes of thos calls including all customer details, dispositions including all callbacks and follow up call dates and times.

Beceriler: CRM, Microsoft Access

Daha fazlasını gör: using access database outbound, access capture sales database, access outbound database, access customer telesales database, telesales data, telesales call, sale agents, productivity report excel, microsoft number, it sales agents, it sales agent, follow up call, daily productivity report excel, daily productivity report, daily appointment list, agent productivity, excel spreadsheet appt sales, outbound sales database, ms access 2010, customer database in excel, upload database, sales excel, Sales Agents, sales agents 10, sales agent

İşveren Hakkında:
( 1 değerlendirme ) Sydney, Australia

Proje NO: #694633



Hi There, I'm a Microsoft Certified Systems Engineer and Professional Access Programmer. I can create this database for you no problem. I would like a sample of the Excel file please for testing purposes. Many th Daha Fazla

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(9 Değerlendirme)

Bu iş için 9 freelancer ortalamada $325 teklif veriyor


Good afternoon, I have PMed you a proposal. I have close on thirty years’ experience, whilst much of that is overkill for this project, it does mean that I can recognise the real needs behind a specification and Daha Fazla

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(2 Değerlendirme)

we are focussed access developer, will enthusiastically provide easy and professional solution with ongoing support.

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We can create custom CRM solution for you- with these features and much more. We are a USA based company, with 12 hour a day phone support. You will be able to talk to the programmer working on your project- you will b Daha Fazla

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(0 Değerlendirme)

Dear Sir/Madam, I have been working with Access Databases for over 15 years and have produced databases and user interfaces for these database in a wide range of applications including project management, environmen Daha Fazla

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i'm a professional software engineer, i can do your system with high quality, i'll provide manual and documentation, looking forward to work with you reply me ASAP to start on the project at once and be done before the Daha Fazla

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Greetings!! Hope you are at your best..!! We would like to say thank you for considering our bid and truly appreciate your time spent in reviewing. In reference to your project, our experts have studied your pr Daha Fazla

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(0 Değerlendirme)

Hi, I am interested to work on this project . Please check your PMB. Thanks, Manoj.

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I´m a freelance worker with a lot of experience working with Access an VBA. I can include a cuple of macros to make more auto some tasks and 2 months of free suppor for free. Thanks

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