I need a Database built, either web based or using MS Access Database, that functions as an outbound telesales database. Essentially it needs to rertrieve customer records from an excel spreadsheet so outbound agents can contact them. The agent then needs the ability to log an outcome based on the call. It could be any of the following:
Appointment (which then needs to capture date and time of appt.), wrong number, not interested, Quotation requested, Customer not in - follow up required (which then needs to capture callback date and time), Not interested now - Callback Required (which then needs to capture callback date and time),Sale.
There needs to be a list upload function and the ability to run reports - 1. an agent productivity report and conversion results (i.e. appt.s/total contacts, follow up/total contacts, callbacks/total contacts, quotation/total contacts, & sales/total contacts). 2. A daily data extract/report of all contacts that have been made (succesful and unsuccessful) and the outcomes of thos calls including all customer details, dispositions including all callbacks and follow up call dates and times.
Hi There, I'm a Microsoft Certified Systems Engineer and Professional Access Programmer. I can create this database for you no problem. I would like a sample of the Excel file please for testing purposes. Many th Daha Fazla
Bu iş için 9 freelancer ortalamada $325 teklif veriyor
Good afternoon, I have PMed you a proposal. I have close on thirty years’ experience, whilst much of that is overkill for this project, it does mean that I can recognise the real needs behind a specification and Daha Fazla
we are focussed access developer, will enthusiastically provide easy and professional solution with ongoing support.
We can create custom CRM solution for you- with these features and much more. We are a USA based company, with 12 hour a day phone support. You will be able to talk to the programmer working on your project- you will b Daha Fazla
Dear Sir/Madam, I have been working with Access Databases for over 15 years and have produced databases and user interfaces for these database in a wide range of applications including project management, environmen Daha Fazla
i'm a professional software engineer, i can do your system with high quality, i'll provide manual and documentation, looking forward to work with you reply me ASAP to start on the project at once and be done before the Daha Fazla
Greetings!! Hope you are at your best..!! We would like to say thank you for considering our bid and truly appreciate your time spent in reviewing. In reference to your project, our experts have studied your pr Daha Fazla
Hi, I am interested to work on this project . Please check your PMB. Thanks, Manoj.
I´m a freelance worker with a lot of experience working with Access an VBA. I can include a cuple of macros to make more auto some tasks and 2 months of free suppor for free. Thanks