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I’m looking for a reliable virtual assistant with german language skills who can take full ownership of three operational pillars in my training business. First, you will serve as my communications hub. Using Microsoft Outlook, you’ll screen every incoming message, answer general questions from participants or parents in a friendly, error-free tone, and forward only the issues that truly need my input. Quick, well-structured replies and tidy folders are essential so nothing slips through the cracks. Second, I need you to keep our course engine running. In Excel you’ll build and update the deployment sheet for all instructors across our quarterly courses (QK), summer intensive courses (IK) and one-to-one lessons. When an instructor is suddenly unavailable, you find and confirm a suitable stand-in, update the plan and notify everyone involved. For private lessons you handle the entire workflow—from logging a request and matching dates with an instructor, to sending confirmations and preparing the final invoice. Finally, you will safeguard quality by tracking every instructor’s external certificates and renewals (e.g. Brevet IGGH/SLRG, BLS-AED). Deadlines for refreshers must be flagged early so nobody ever teaches with an expired credential. Success for me means: inbox cleared daily, live Excel plan that’s always accurate, zero unattended course cancellations, and certificate records that stay 100 % compliant. If you have the organisational flair and proactive communication style to make this run smoothly, I’d love to hear how you would approach the work and what similar systems you’ve already managed.
Project ID: 40632622
28 proposals
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Active 4 days ago
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28 freelancers are bidding on average €24 EUR/hour for this job

As an experienced virtual assistant and skilled administrative support provider, your project is right up my alley. I have a proven knack for creating and maintaining well-structured workflows using tools like Excel and Outlook to ensure tasks are completed in an organized and timely manner. My Excel skills will enable me to effectively build and update the deployment sheet you require, ensuring that all instructors are accounted for across your various courses and if emergencies arise, you can trust me to promptly find suitable replacements. Moreover, my proficiency in German language and my solid customer service background would be invaluable in managing your communications pillar. Just as you require, I'm not only proficient at replying messages in a friendly, error-free manner but also ensuring nothing is missed by keeping tidy folders that allow for quick recall and efficient management of information. Lastly, let me assure you that handling certificate records will be nothing short of excellent. With my attention to detail, time management, and organizational flair, I will efficiently track instructors' external certificates and renewal dates to guarantee no unqualified instructor is allowed to teach. If given this responsibility, success in your course admin & email support is not just an expectation but also my commitment
€27 EUR in 40 days
7.2
7.2

Hello I'm confident I can own your three pillars, streamlined inbox, reliable course deployment planning in Excel, and 100% compliant certificates. With German Translator capabilities and a strong Customer Service approach, I will screen queries in Outlook, craft concise, courteous replies, and forward only escalations to you. For data processing, I'll build and maintain the deployment Excel sheet for instructors across QK, IK, and private lessons, handle replacements, send confirmations, and generate invoices. I'll also track external certificates and set early reminders to ensure renewals before expiry so no course is taught with outdated credentials. Next steps: I can start immediately and set up a pilot week within 1-2 days, with ongoing optimization as we scale. Best regards, Freelancer Team
€28 EUR in 22 days
6.3
6.3

Greetings from Germany, my name is Shuja and I am living in Germany since 2005. I have done my masters from Duisburg Essen university and have good expierence with Outlook, Excel and other MS-Office products. My German language skills are good and I can easily communicate with your customers in German. If you have any questions, we can discuss this in chat Regards Shuja Ahmed
€27 EUR in 40 days
6.2
6.2

Having had over a decade of experience in administrative support and customer service, I am confident that I can bring substantial value to your training business. My fortes in Microsoft Outlook and Excel will ensure your inbox is organized, messages are promptly responded to and an up-to-date deployment sheet is maintained. My excellent attention to detail guarantees that every task is attended to meticulously and no teacher ever teaches with an expired credential. One of the things that sets me apart is my proactive approach to problem-solving. If there's an issue, I don't just solve it – I look for its root cause and find ways to prevent it from occurring again. This is crucial for maintaining a smooth workflow in any business, especially in managing courses where organization, time management and proper communication are key. I will use all necessary strategies, including setting up reminders for deadlines well in advance, to ensure zero course cancellations. Furthermore, as a software engineer, I have a strong inclination towards automating repetitive tasks and streamlining processes. This skill will allow me to not only handle the existing workload effectively but also create systems that make the job easier and more efficient leading to increased productivity.
€27 EUR in 40 days
6.0
6.0

Hi! I have experience as a virtual assistant managing emails, scheduling, Excel trackers, and administrative workflows, with strong organizational and communication skills. I dont have German language proficiency and but I can efficiently manage Outlook, coordinate instructors, maintain accurate records, and proactively handle certificate renewals. I'm reliable, detail-oriented, and committed to keeping your operations running smoothly with minimal supervision. Regards, Nahida
€18 EUR in 40 days
5.0
5.0

Hi, I’m interested in supporting your training business as a Virtual Assistant. I have extensive experience in administrative support, customer communication, scheduling, data management, Excel reporting, and coordinating operational workflows for remote teams. I have managed shared inboxes, handled client inquiries, organized documents, maintained accurate records, and ensured important tasks are followed through. I understand the importance of clear communication, timely responses, and keeping information structured so nothing is missed. For your course operations, I can manage instructor schedules, update Excel deployment plans, coordinate changes, handle replacements when needed, and ensure all stakeholders receive timely updates. I’m also experienced in tracking deadlines, maintaining compliance records, and creating systems that make recurring processes easier to manage. My approach is proactive: I don’t wait for problems to happen. I monitor schedules, identify potential issues early, and take action to keep operations running smoothly. I’m detail-oriented, reliable, and comfortable learning new systems and processes. I would be happy to discuss your current workflow and how I can help create a more efficient and organized operation. Best regards, Jessica
€20 EUR in 40 days
5.1
5.1

Hello, my name is Rafael. I have experience supporting day-to-day business operations, combining customer communication, Excel-based planning and structured administrative follow-up. I can work in German and English and understand that this role requires ownership rather than simply processing individual tasks. I would organise Microsoft Outlook so participant and parent enquiries are answered promptly, folders remain clean, and only cases requiring your decision are escalated. For QK, IK and one-to-one lessons, I would maintain a live Excel deployment sheet covering instructors, availability, substitutions and confirmations, with a clear process for handling last-minute absences before they become course cancellations. Private lessons would be tracked from the initial request through instructor/date coordination, confirmation and invoice preparation. I would also maintain a certificate register for Brevet IGGH/SLRG, BLS-AED and other credentials, with renewal deadlines flagged sufficiently early. The objective is straightforward: a cleared inbox, an accurate deployment plan, no unattended scheduling gaps and complete certificate visibility. I’m comfortable taking responsibility for these recurring processes and keeping communication concise and organised.
€33 EUR in 40 days
4.0
4.0

Hello, I can help you manage your training business with effective communication and organized administrative support. My focus will be on ensuring your inbox is cleared daily and maintaining an accurate Excel deployment sheet for your courses. I’ll handle inquiries with a friendly tone and ensure that all necessary updates are communicated promptly. I have experience managing similar systems, ensuring that tasks are completed efficiently and deadlines are met. I understand the importance of proactive communication and attention to detail in keeping everything running smoothly. Do you have any existing templates or systems in place that I should be aware of? Best regards, Waqas & GoDesign Team
€30 EUR in 3 days
3.9
3.9

Hello! As an experienced and dedicated Virtual Assistant, I have the organizational flair and proactive communication style necessary for this role. Over my 10 year career, I've honed my skills in time management, data entry, and customer service - all of which align directly with your project requirements. I can help maintain your course engine and manage all related responsibilities effectively. My extensive experience using Microsoft Excel provides me with the ability to handle large datasets with ease while still maintaining data integrity and organization. I'll efficiently build and update the deployment sheet for instructors, ensuring nothing falls through the cracks even when there are changes or cancellations. My vigilance will extend to monitoring certificate renewals to maintain compliance. I can guarantee you a cleared inbox every day, prompt response time, and a streamlined system that forwards only the issues that genuinely need your attention. My exceptional attention to detail guarantees error-free communication while maintaining a friendly tone. Overall, my key skills and expertise can help you achieve inbox zen, promote a smooth course operation, reduce cancellations, and ensure certificate records remain 100% compliant. Let's get started on making your training business thrive!
€18 EUR in 40 days
3.9
3.9

Ye German language skills demand karta hai — agar aapko German nahi aati to ye fit nahi hai, kyunki client ne "German language skills" explicitly likha hai for handling participant/parent emails in German. Agar aapko German aati hai ya translation tools se manage kar sakte hain, to proposal: Hello, I can take full ownership of these three pillars for your training business. My background is in operational support—inbox management, Excel-based scheduling systems, and compliance tracking—so this maps closely to work I've done before. For communications, I'll set up a clean Outlook folder structure, respond to routine participant/parent queries promptly, and escalate only what genuinely needs your attention. For the course engine, I'll build a live Excel deployment sheet covering QK, IK, and 1:1 lessons, with a clear process for finding and confirming substitute instructors fast so no course is ever left uncovered. I'll also handle the private lesson workflow end-to-end—request, matching, confirmation, invoicing. For compliance, I'll maintain a certificate tracker (Brevet IGGH/SLRG, BLS-AED etc.) with early deadline flags so nobody teaches on an expired credential. Happy to share how I'd structure the Excel sheet and folder system in a quick call. Looking forward to discussing further. Best regards, Muhammad Sohail
€18 EUR in 40 days
1.0
1.0

As an experienced Full-Stack software engineer, I believe I am uniquely suited to handle the diverse responsibilities of your course admin and email support project. While my skills fall within the technology sphere, they have practical applications for managing complex systems, keeping data structured, and automating processes - an invaluable set of skills that can make a significant difference in the operational efficiency of your training business. Finally, I prioritize quality control and meticulous record-keeping—essential criteria of this position. My experience dealing with complex data and multiple APIs proves my aptitude at managing and tracking various certifications efficiently, ensuring all instructors' credentials remain unexpired. In short, hiring me guarantees not only task completion but also proactive problem-solving, strategic thinking, high productivity, and excellent communication. Let's discuss further how I can confidently contribute to the smooth operation of your training business.
€27 EUR in 40 days
0.0
0.0

Hello, I have experience managing administrative operations, customer communication, scheduling, and compliance tracking. I can handle your Outlook inbox, provide professional German-language support, maintain accurate Excel course schedules, coordinate instructor replacements, manage private lesson workflows, and track certificate renewals. I’m detail-oriented, proactive, and focused on keeping daily operations smooth with clear documentation and timely follow-ups. I can quickly adapt to your processes and become a reliable support partner for your training business.
€20 EUR in 40 days
0.0
0.0

Hello, I understand that you are in need of a virtual assistant with German language skills to handle the administrative and email support aspects of your training business. I have extensive experience in data entry and customer service, making me well-equipped to take on the responsibilities outlined in your project description. To ensure efficient communication, I will manage your Microsoft Outlook inbox, responding to general inquiries promptly and forwarding only essential matters to you. I will also maintain an organized system for tracking instructors, updating deployment sheets in Excel, and coordinating stand-ins when necessary. Additionally, I will oversee the renewal of instructors' external certificates to guarantee compliance and quality assurance. I am available to work in alignment with Switzerland timezone and can dedicate my full attention to ensuring that your inbox is cleared daily, course schedules are accurate, and certificate records are up to date. I am confident in my ability to streamline these processes effectively and look forward to discussing further how I can contribute to the success of your training business. Best regards, Saddam
€27 EUR in 40 days
0.0
0.0

We've recently helped a training business streamline their operations by enhancing their communication and course management processes. I can assist you in achieving seamless operations across your training business. I understand the importance of a clean and organized inbox, along with a professional approach to tracking instructor credentials and course schedules. We offer expertise in virtual assistance, particularly in managing communications and Excel management. We have 35+ 5-star reviews on similar projects on other platforms but are new to Freelancer. I'm ready to bring my organizational skills and proactive communication style to ensure everything runs smoothly. Regards, MORNE.
€18 EUR in 7 days
0.0
0.0

Bern, Switzerland
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