Microsoft Dynamics CRM Plugin for Zendesk Integration

We want to integrate our Zendesk (see [url removed, login to view]) Support website with our internal Microsoft Dynamics CRM 4.0. Zendesk offers a RESTful API to integrate with any other system, more of which can be viewed at [url removed, login to view] Microsoft CRM Dynamics 4.0 offers a Web Services and SDK architecture in order to integrate with external systems. See [url removed, login to view] for more information.

There are several points of integration that will be required. It can be assumed that the customer exists both in Zendesk and in CRM. There will be a custom attribute that records the Zendesk Organisation ID in CRM, and a custom attribute on the contact that will record the Zendesk user ID.

At this stage of the project, we only need read only access to tickets from within CRM. A trigger ([url removed, login to view]), inside Zendesk, will call the Web Service and feed the ticket details in to the CRM cases.

You will be required to provide a brief scope of this project before commencing, touching on the workflows and the various bits of information that will be required to complete the project.

Out of scope of this project, and later on, will be updating CRM Cases and updating the corresponding ticket in Zendesk.

Beceriler: .NET, C# Programlama, CRM

Daha fazlasını gör: zendesk microsoft crm, zendesk dynamics crm, zendesk dynamics, zendesk microsoft dynamics, zendesk microsoft dynamics crm, microsoft dynamics zendesk, zendesk dynamics crm integration, dynamics crm zendesk, Zendesk API , zendesk crm integration, zendesk crm, crm plugin rest api, zendesk integrate crm, zendesk rest, integrate restful microsoft dynamics, microsoft crm dynamics integrate, dynamics integration zendesk, plugin dynamics crm, zendesk crm dynamics integration, dynamics crm integration, zendesk integration crm dynamics, zendesk integration crm, dynamics crm integration plugin, microsoft crm integration, dynamics crm zendesk integration

İşveren Hakkında:
( 5 değerlendirme ) Richmond, Australia

Proje NO: #748150



Hello Sir. Please see PMB. Thanks

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Bu iş için 3 freelancer ortalamada $1500 teklif veriyor


Please see pmb.

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(6 Değerlendirme)

Hello, please check inbox for more information.

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